TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AlertOps

    Score8 out of 10
    N/AAlertOps, headquartered in Bloomingdale, offers their IT alert system for IT incident management.N/A

    PagerDuty

    Score8.6 out of 10
    N/APagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.

    $25

    per month per user

    Pricing
    AlertOpsPagerDuty
    Editions & Modules
    No answers on this topic
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    AlertOpsPagerDuty
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    AlertOpsPagerDuty
    Considered Both Products
    AlertOps
    Chose AlertOps
    Although all the other products are also great but AlertOps has same and infact some better functionalities at less and better prices than other tools. AlertOps also offers free trail version which allows the users to take the demo and have a better understanding of the …
    Incentivized
    PagerDuty
    Chose PagerDuty
    Based on price and need, PagerDuty was the best option
    Incentivized
    Chose PagerDuty
    I like the PagerDuty much more than the Freshservice UI. I find Freshservice to be extremly clunky and hard to use
    Incentivized
    Chose PagerDuty
    I have not use the 2 technologies for as long as I have used PagerDuty but in my opinion PagerDuty makes things a lot easier. The other tools got the job done and got alerts out but PagerDuty just seemed to make the setup for on-call alert schedules and integrations easier …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    AlertOpsPagerDuty
    Likelihood to Recommend
    8.0
    (2 ratings)
    9.2
    (141 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (6 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (85 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (2 ratings)