Alexion CRM vs. Microsoft Dynamics 365
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Alexion CRM | N/A | N/A | For the self-employed without employees and small companies, a CRM system may seem too ambitious. Most CRM software manufacturers focus on large organizations. The costs of these extensive CRM systems cannot be afforded by smaller companies. So Alexion CRM has been developed specifically for smaller entrepreneurs and organizations. Its users can manage their customer relationships, customer actions, projects and sales in what the vendor presents as a more affordable online or local solution. | N/A |
 Microsoft Dynamics 365 | Score7.4 out of 10 | N/A | Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products. | $44 per month |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Integrations with 3rd-party Software |
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| Platform |
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| Alexion CRM | Microsoft Dynamics 365 | |
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| Likelihood to Recommend | - | 6.3 |
| Likelihood to Renew | - | 8.0 |
| Usability | - | 6.3 |
| Support Rating | - | 8.0 |
| Online Training | - | 7.5 |
| Implementation Rating | - | 9.2 |
| Contract Terms and Pricing Model | - | 3.8 |
| Professional Services | - | 9.0 |