Alexion CRM vs. Sugar Sell (SugarCRM)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Alexion CRM | N/A | N/A | For the self-employed without employees and small companies, a CRM system may seem too ambitious. Most CRM software manufacturers focus on large organizations. The costs of these extensive CRM systems cannot be afforded by smaller companies. So Alexion CRM has been developed specifically for smaller entrepreneurs and organizations. Its users can manage their customer relationships, customer actions, projects and sales in what the vendor presents as a more affordable online or local solution. | N/A |
 Sugar Sell (SugarCRM) | Score5.2 out of 10 | N/A | Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued. | $19 per month per user (3 users minimum, billed annually) |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Integrations with 3rd-party Software |
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| Alexion CRM | Sugar Sell (SugarCRM) | |
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| Likelihood to Recommend | - | 2.0 |
| Likelihood to Renew | - | 8.2 |
| Usability | - | 3.0 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | - | 9.1 |
| In-Person Training | - | 9.0 |
| Online Training | - | 8.0 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 10.0 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 9.0 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 9.0 |