TrustRadius

Aloware vs. CallHippo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aloware
Score 8.0 out of 10
N/A
Aloware is a contact center solution with turnkey software. Aloware also integrates with CRM and Helpdesk applications. Customers can be engaged by cell phone, text message or social messengers.
$40
per month per user
CallHippo
Score 8.4 out of 10
N/A
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables businesses to set up their phone system within less than 3 minutes. The CallHippo platform allows deployment of a flexible telephony network, wherever an…N/A
Pricing
AlowareCallHippo
Editions & Modules
iPro
$40
per month per user
uPro
$70
per month per user
xPro
$90
per month per user
No answers on this topic
Offerings
Pricing Offerings
AlowareCallHippo
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$5 Per Number
Additional Details——
More Pricing Information
Community Pulse
AlowareCallHippo
Considered Both Products
Aloware
AS
Angi Sierra
Licensed Agent
Chose Aloware
Aloware is definitely more user friendly with an up to date user interface. Their texting feature is much easier to keep records over compared to Chase and the connection while on the phone with customers is a lot better. With Chase, it always seemed staticy and unreliable
CallHippo
Mohit Sharma | TrustRadius Reviewer
Mohit Sharma
Director & Chief Operating Officer
Chose CallHippo
Its UI and features are better and more detailed. Easy to use. But many things are not that much necessary for my team. But it's better them others in the market.
AŞ
Ahmet Şener
CMO (Chief Marketing Officer)
Chose CallHippo
In truth - we did not look into other alternatives as we were lazy. We thought we'd give it a try for a month for a small fee. Little did we know they would set us up to lose 18x the monthly amount.
Features
AlowareCallHippo
Call Management
Comparison of Call Management features of Product A and Product B
Aloware
-
Ratings
CallHippo
6.8
Ratings
21% below category average
Answering rules00 Ratings7.10 Ratings
Call recording00 Ratings6.10 Ratings
Call park00 Ratings7.30 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Aloware
-
Ratings
CallHippo
5.4
Ratings
38% below category average
Mobile app for Android00 Ratings5.40 Ratings
Best Alternatives
AlowareCallHippo
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
CloudTalk
CloudTalk
Score 7.2 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.2 out of 10
CloudTalk
CloudTalk
Score 7.2 out of 10
Enterprises
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlowareCallHippo
Likelihood to Recommend
9.0
(0 ratings)
5.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(0 ratings)
Support Rating
-
(0 ratings)
1.0
(0 ratings)
User Testimonials
AlowareCallHippo
Likelihood to Recommend
Having worked in insurance from a work from home standpoint for a while, Aloware is definitely one of the better softwares for use in incoming/outgoing calls. The site is very user friendly and really well managed. The park feature is very convenient as well. The site doesn't feel clunky are have too much information (info overload) like other softwares out there.
AS
Angi Sierra
Licensed Agent
Read full review
CallHippo not only reduced our telephone bills as well as it made our business communication too easy. They make it possible to connect with our clients even while on go. The voice quality is superb and they have great customer support for resolving issues. It's easy to set up the tool at any time on anyone's laptop.
DR
David Rabada
Marketing Manager
Read full review
Pros
  • Incoming Calls
  • Voicemails
  • Text Messages
AS
Angi Sierra
Licensed Agent
Read full review
  • No positive sides at all.
AŞ
Ahmet Şener
CMO (Chief Marketing Officer)
Read full review
Cons
  • Reading text messages directly on the site are sometimes difficult
  • The transcribe on voicemails is off sometimes
AS
Angi Sierra
Licensed Agent
Read full review
  • Waiting for iOS mobile app
DR
David Rabada
Marketing Manager
Read full review
Likelihood to Renew
No answers on this topic
It's the need of my team to perform well and it's increasing the possibility of getting more business. Clients also have more trust while responding when they saw their country's number rather than any other country's unknown number.
Mohit Sharma | TrustRadius Reviewer
Mohit Sharma
Director & Chief Operating Officer
Read full review
Support Rating
No answers on this topic
Their support is built around trying to prove why the customer (who is not getting the service promised at the price promised) is wrong. For that they pass with flying colors. For actually supporting the user though they are horrible. They come up with creative scenarios to overcharge the credit card while not giving a service.
AŞ
Ahmet Şener
CMO (Chief Marketing Officer)
Read full review
Alternatives Considered
Aloware is definitely more user friendly with an up to date user interface. Their texting feature is much easier to keep records over compared to Chase and the connection while on the phone with customers is a lot better. With Chase, it always seemed staticy and unreliable
AS
Angi Sierra
Licensed Agent
Read full review
All of them. This seemed to be the best until they got us down.
Tristan Desechenes | TrustRadius Reviewer
Read full review
Return on Investment
No answers on this topic
  • Call to all countries supported making it easy to connect.
  • Last resort to make calls
  • Easy to use
Verified User
Anonymous
Read full review
ScreenShots