User Friendly Aloware
Use Cases and Deployment Scope
We are an independent insurance agency and we use it as a way to communicate with our current and prospective clients. Thru Aloware, we're able to make outgoing calls, receive incoming calls, receive and check voicemails as well as send/receive texts.
Pros
- Incoming Calls
- Voicemails
- Text Messages
Cons
- Reading text messages directly on the site are sometimes difficult
- The transcribe on voicemails is off sometimes
Most Important Features
- Inbound/Outbound calls
- Data tracking (calls, downtime, etc)
- Texting
Return on Investment
- Call tracking/monitoring
Alternatives Considered
ChaseData
Other Software Used
HubSpot CRM, ChaseData
