Alvaria Workforce vs. Anaplan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alvaria Workforce
Score 7.0 out of 10
N/A
Alvaria Workforce (formerly Aspect Workforce Management), is a suite of software which combines call center workforce management with advanced analytics features like call recording, speech analytics, eLearning for training, data sharing for schedule optimization across call center or branch locations, and desktop analytics for monitoring and analyzing discrete actions like employee keystrokes and application usage. The Basic, Advanced, and Enterprise tiers include…N/A
Anaplan
Score 8.7 out of 10
Enterprise companies (1,001+ employees)
Anaplan is a scenario planning and analysis platform designed to optimize decision-making in complex business environments so that enterprises can outpace their competition and the market. By building connections and collaboration across organizational silos, the Anaplan platform surfaces key insights.N/A
Pricing
Alvaria WorkforceAnaplan
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Alvaria WorkforceAnaplan
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Alvaria WorkforceAnaplan
Features
Alvaria WorkforceAnaplan
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Alvaria Workforce
-
Ratings
Anaplan
7.4
Ratings
3% below category average
Pixel Perfect reports00 Ratings6.40 Ratings
Customizable dashboards00 Ratings7.90 Ratings
Report Formatting Templates00 Ratings7.90 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Alvaria Workforce
-
Ratings
Anaplan
9.1
Ratings
11% above category average
Drill-down analysis00 Ratings9.10 Ratings
Formatting capabilities00 Ratings9.10 Ratings
Report sharing and collaboration00 Ratings9.10 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Alvaria Workforce
-
Ratings
Anaplan
8.4
Ratings
2% above category average
Publish to Web00 Ratings8.60 Ratings
Publish to PDF00 Ratings7.90 Ratings
Report Versioning00 Ratings9.20 Ratings
Report Delivery Scheduling00 Ratings7.90 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Alvaria Workforce
-
Ratings
Anaplan
8.2
Ratings
8% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings9.10 Ratings
Location Analytics / Geographic Visualization00 Ratings9.10 Ratings
Predictive Analytics00 Ratings6.40 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Alvaria Workforce
-
Ratings
Anaplan
9.3
Ratings
6% above category average
Multi-User Support (named login)00 Ratings9.10 Ratings
Role-Based Security Model00 Ratings9.80 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.10 Ratings
Report-Level Access Control00 Ratings9.70 Ratings
Single Sign-On (SSO)00 Ratings9.10 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Alvaria Workforce
-
Ratings
Anaplan
7.5
Ratings
5% below category average
Responsive Design for Web Access00 Ratings8.30 Ratings
Mobile Application00 Ratings7.30 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.80 Ratings
Budgeting, Planning, and Forecasting
Comparison of Budgeting, Planning, and Forecasting features of Product A and Product B
Alvaria Workforce
-
Ratings
Anaplan
8.9
Ratings
7% above category average
Long-term financial planning00 Ratings9.20 Ratings
Financial budgeting00 Ratings9.40 Ratings
Forecasting00 Ratings9.30 Ratings
Scenario modeling00 Ratings9.20 Ratings
Management reporting00 Ratings7.70 Ratings
Consolidation and Close
Comparison of Consolidation and Close features of Product A and Product B
Alvaria Workforce
-
Ratings
Anaplan
7.7
Ratings
3% below category average
Financial data consolidation00 Ratings8.10 Ratings
Journal entries and reports00 Ratings7.40 Ratings
Multi-currency management00 Ratings7.30 Ratings
Intercompany Eliminations00 Ratings7.30 Ratings
Minority Ownership00 Ratings7.30 Ratings
Local and consolidated reporting00 Ratings7.80 Ratings
Detailed Audit Trails00 Ratings9.00 Ratings
Financial Reporting and Compliance
Comparison of Financial Reporting and Compliance features of Product A and Product B
Alvaria Workforce
-
Ratings
Anaplan
8.0
Ratings
1% below category average
Financial Statement Reporting00 Ratings9.00 Ratings
Management Reporting00 Ratings8.00 Ratings
Excel-based Reporting00 Ratings7.80 Ratings
Automated board and financial reporting00 Ratings8.20 Ratings
XBRL support for regulatory filing00 Ratings7.30 Ratings
Analytics and Reporting
Comparison of Analytics and Reporting features of Product A and Product B
Alvaria Workforce
-
Ratings
Anaplan
9.2
Ratings
13% above category average
Personalized dashboards00 Ratings8.60 Ratings
Color-coded scorecards00 Ratings9.40 Ratings
KPIs00 Ratings9.10 Ratings
Cost and profitability analysis00 Ratings9.30 Ratings
Key Performance Indicator setting00 Ratings9.50 Ratings
Benchmarking with external data00 Ratings9.10 Ratings
Integration
Comparison of Integration features of Product A and Product B
Alvaria Workforce
-
Ratings
Anaplan
8.2
Ratings
2% below category average
Flat file integration00 Ratings9.00 Ratings
Excel data integration00 Ratings7.90 Ratings
Direct links to 3rd-party data sources00 Ratings7.60 Ratings
User Ratings
Alvaria WorkforceAnaplan
Likelihood to Recommend
9.0
(0 ratings)
8.9
(0 ratings)
Likelihood to Renew
8.6
(0 ratings)
10.0
(0 ratings)
Usability
8.0
(0 ratings)
9.0
(0 ratings)
Availability
-
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
9.1
(0 ratings)
Support Rating
8.0
(0 ratings)
4.2
(0 ratings)
In-Person Training
-
(0 ratings)
9.1
(0 ratings)
Online Training
-
(0 ratings)
8.4
(0 ratings)
Implementation Rating
9.0
(0 ratings)
8.9
(0 ratings)
Configurability
-
(0 ratings)
9.1
(0 ratings)
Ease of integration
-
(0 ratings)
9.1
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
Alvaria WorkforceAnaplan
Likelihood to Recommend
Easy workforce management tool and the dashboard is well designed with multiple accessible functionalities. This platform allows easy data collection across other project management systems and the analytics which the tool provides are excellent and very reliable project planning and easy scheduling with effective and excellent management functionalities and initial implementing is also an easy process.
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Anaplan is best suited for strategic planning initiatives in industries like CPG, Manufacturing, FS, Pharma. It can handle multiple use cases for each function in the company like Supply chain, Finance, Sales and more. It is one of the best tools I have seen in scenario modelling. It is not suitable for very detailed level planning, essentially execution level eg. Production scheduling.
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Pros
  • Long range forecasting as well as forecasting using multiple models.
  • Schedule Testing - Being able to test your current or proposed schedules against various forecasts.
  • Real-Time Tracking, a lot of insight is given around if an agent was available and when.
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  • Ingest and integrate disconnected datasets and sources that speak different "languages"
  • Flexible security and user-oriented customization of dashboards and datasets
  • Smart architecture allows creative license to connect planning processes that have different time horizons and granularities
  • Real-time ("live") collaboration is particularly useful for globally spread teams in different time-zones
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Cons
  • Due to the level of detail offered via statistics this program can become overwhelming for new users and especially upper management who just needs to see the highlights.
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  • I would like there to be additional visualization improvements/features for reports
  • Additional technical support resources would be great to quickly resolve bugs
  • I would like for improvements around the ability to have a lot of dimensions in a table of data and the speed around processing those calcs.
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Likelihood to Renew
I do not currently use the product. My clients do and it is a good tool if you use it the right way.
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Anaplan is already an established market leader in enterprise planning area. Its flexibility to build multi-dimensional models, real time scenario plannings are proven to be the best features and successfully implemented by global organizations. Anaplan's ambitious product team is ensuring to roll out new features regularly based on customer/ partner feedback. e.g their new improved polaris environment has strong potential to build very large models without worrying about sparsity. The integration with other tools/technologies is being easier (e.g. cloudworks). Hence, considering Anaplan as a platform that has proved to be successful tool in enterprise level planning, its focus on regular feature enhancements and future release roadmaps I believe this platform has potential to evolve further along with our business processes and requirements
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Usability
Once the initial set up of the software is complete and/or you are familiar with the software, it is easy to use and runs like a dream. However, if you are unfamiliar with the software or have used a competitor's product, some features can seem difficult to learn or get used to.
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Anaplan is interesting because it is at the same time easy to use and difficult to use. An end user can navigate a well-constructed app, being pointed in the right direction every time they feel a slight bit of confusion, and find everything they need in what feels like a straight line. Similarly, a model builder (developer of sorts) can have the exact same experience, but the journey is longer and more complicated. End users have great experiences with Anaplan, but sometimes model builders have a frustrating one. That is not to say model building is hard (because it truly is not), but things change, and when things change in complex systems, the effort required simply to investigate where a model builder needs to make an adjustment may frustrate them but also frustrate their non-technical bosses. However, the reality is that with complicated businesses, complicated business problems, come complicated solutions. It is actually a testament to Anaplan's capabilities that it has taken on the biggest problems at the biggest companies. It may be daunting to adjust it in those environments, but at least you know it did meet the needs there, which is more than most tools can say.
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Reliability and Availability
No answers on this topic
There are very few outages. Maintenance is scheduled on two or three Saturdays per month, so as not to affect businesses. When there is an outage, users are kept informed of progress to restore the platform and typically this takes no more than an hour. Anaplan customer support is very responsive if we ever have questions about platform issues
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Performance
No answers on this topic
Generally, pages load quickly and reports complete within a reasonable timeframe. However, when working with large or complex datasets or during times of multiple active users, performance can sometimes be impacted. That said, much of the performance depends on how the model is built and whether best practices have been followed. Optimized models tend to perform much better, so the experience can be somewhat subjective based on the setup.
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Support Rating
I was impressed with the support I received. There were never any long delays when I had issues and the representatives that I worked with were always patient and eager to fully understand not only my problem but our business processes surrounding the problem.
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Support quality has dropped since Thoma Bravo has taken over. I think some serious re-focus needs to happen here -- part of the beauty of being in the Anaplan community was how involved you felt in it before. Before I didn't dread sending a support ticket, now I am starting to.
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In-Person Training
No answers on this topic
In my opinion, in-person training is always the best if you have the option to do so. This allows real-time interactions with the instructions, whereas the online training I took required me to write-down questions, email them, and wait for responses. This slows down the process, as you can imagine. That said, in-person training is an extra cost and it likely isn't needed for everyone. I would suggest selecting a small number of people to take in-person training and then having them act as mentors to the rest of your team. That way, as the rest of the team takes the online training, they have a resource to help them in real time.
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Online Training
No answers on this topic
Learning made easy . One of the best trainings i have attended. Training was very detailed training by the trainer, which helped me understand the basics of the model building. Level 1 training was easy and instructor was most helpful here. Level 2 training was challenging but was able to go thru due to understanding of the basics.
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Implementation Rating
Implementation of the software was not difficult but it was tedious for us due to the fact that our processes had not kept up with the times and we had to make a large number of process changes along with setting up the software.
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Agile methodology and breaking the work down into sprints was very helpful. Implementation required a deeper dive into our data than expected for the consultants to be able to construct the data model. But once it was in place, the focus on knowledge transfer enabled us to be able to use the product effectively after the team rolled off.
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Alternatives Considered
BambooHR is also easy to use and the user interface is friendly, but from my experience, it is better for smaller companies or companies that don't have a lot of clientele that they need to work around. The user interface of PARiM is more confusing as well and not as streamlined as Aspect's.
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Anaplan is one of the only tools flexible to handle bespoke commission calculations. In addition to Sales Performance Management, Anaplan can be used to support other business functions, such as workforce planning or financial planning & analysis. Anaplan provides the scalability needed for an enterprise-level solution. While taking longer to implement, it also can provide a greater ROI.
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Scalability
No answers on this topic
We have managed to leverage Anaplan for financial planning and forecasting across the business. It is now used by almost every department, with more than 50 users (but I know of companies that have hundreds of users) and still the platform is quick and reliable. It is easy to make changes to divisions and departments or add users and apply different user settings - the core part of the model is not affected and end users can continue their work without any disruption
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Return on Investment
  • Improved service level: By utilizing the forecasting features and scheduling optimizers in the software, service level objections can be increased greatly- especially in a multi-skill environment.
  • Reduced workload for back-office employees: Being able to quickly schedule in bulk, quickly create forecasts, automate reports, and have agents' schedule requests automatically approved or denied can save massive amounts of time.
  • Agent efficency: By providing multiple tools to gauge agents' adherence, you can see massive improvements in the way your call center agents adhere to their schedule; which in turn, improves service level.
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  • Reduction in time spent by sales ops team in processing compensation by almost 20 %
  • Ability to drill down into each compensation calculation to understand the details of how the comp is calculated. This has provided more transparency / traceability to end users
  • we are able to release updates to the system faster as it is easier to maintain and sync
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ScreenShots

Anaplan Screenshots

Screenshot of a preview of the Anaplan login page.Screenshot of a preview of an Anaplan home page.Screenshot of a preview of an Anaplan board.