Amadeus Central Reservation System vs. Revinate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amadeus Central Reservation System
Score 7.8 out of 10
N/A
Amadeus Central Reservation System is designed to allow users to optimize customer engagement, distribution and brand experience. It is presented by the vendor as a single, comprehensive database enables a real-time view of the entire business. With it the vendor further states users can innovate guest services, generate additional revenues and react to market dynamics quickly.N/A
Revinate
Score 7.0 out of 10
N/A
Revinate is a hotel reputation management tool, with email marketing tools, surveys for customer feedback (to drive reviews to Google and TripAdvisor), and a dashboard to monitor all online reviews and social media mentions.N/A
Pricing
Amadeus Central Reservation SystemRevinate
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Amadeus Central Reservation SystemRevinate
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amadeus Central Reservation SystemRevinate
User Ratings
Amadeus Central Reservation SystemRevinate
Likelihood to Recommend
8.0
(0 ratings)
7.1
(0 ratings)
User Testimonials
Amadeus Central Reservation SystemRevinate
Likelihood to Recommend
Amadeus Reservation System is a travel resource used by travel agents and industry organizations worldwide to book flights, rental cars, cruises, hotels, and other travel experiences. It is user-friendly and provides accurate travel inventory data. Agents benefit from its free training and certification program, and the travel industry likes its efficiency, professional support, and broad offerings. Amadeus is a great travel resource, but its conventional approaches are outdated and burdensome to master.
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• Excellent for sending out sales campaigns. • Drip email features are great. • The automations are great. • If someone outside the hotel/hospitality industry asked about Revinate, I would likely recommend a different CRM.
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Pros
  • Simple, understandable, and logical instructions.
  • PNR changes on issued tickets are easy.
  • It has been able to find and sell airline tickets quickly.
  • It is simple to use for making PNRs and purchasing plane tickets.
  • It has a simple five-step process for generating flight PNRs.
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  • The audience segmentation is excellent. I use this the most since I create targeted, segmented campaigns.
  • Ease of use if you have experience with other email platforms.
  • Analytics reporting.
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Cons
  • Expensive subscriptions.
  • It takes some effort to book a hotel or car.
  • It loads slowly, and updates are rare.
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  • Streamline how we answer reviews further. I feel like we should not have to log into Revinate and log into third party sites to answer reviews. Revinate would have partnerships with these third parties to streamline the review answering process.
  • I also don't like how Revinate will not give direct access to Wyndham franchise users. We have to log into a MyPortal account and then into Revinate using the MyPortal link. It would be more efficient to have direct access and capabilities.
  • Make your report creation area user-friendly. You don't offer much training or help assistance in learning to create reports.
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Alternatives Considered
Amadeus Reservation System is a top-tier option for booking
travel. It makes sharing airport and baggage policies with passengers easier
and speeds up checking in and paying for flights. It is user- and
operator-friendly, comprehensive, straightforward, precise, and up-to-date with
technological and data developments. When compared to competing systems, it is
both user- and operator-friendly
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Revinate is perfect for our small-to-medium sized hotel clients who do not need a more advanced ESP. If you have a larger client that needs more advanced features, I would suggest using Salesforce. If you require more in-depth reporting and automation features for a small to mid sized client, Mailchimp is also a great choice. I do not recommend TravelClick for any clients.
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Return on Investment
  • It's up-to-date with digital technology and data developments while being comprehensive and straightforward.
  • It speeds up flight and fare checks, and sharing flight terminals and baggage allowances with clients helps.
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  • Increase subscriber numbers
  • Increased open rate
  • Increased click through rate
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