TrustRadius: an HG Insights company

Amadeus Central Reservation System

Score7.8 out of 10

9 Reviews and Ratings

What is Amadeus Central Reservation System?

Amadeus Central Reservation System is designed to allow users to optimize customer engagement, distribution and brand experience. It is presented by the vendor as a single, comprehensive database enables a real-time view of the entire business. With it the vendor further states users can innovate guest services, generate additional revenues and react to market dynamics quickly.

Categories & Use Cases

“Amadeus Reservation System sells most airlines on one platform”

Use Cases and Deployment Scope

We use Amadeus Reservation System, which is our GDS, centralizing bookings. It is a top-tier option for booking travel. It is

comprehensive, straightforward, precise, and up-to-date with technological and data developments. Amadeus CRS is an all-in-one platform that integrates most airlines into one selling platform and allows text-only booking for the lowest

air ticket price. It simplifies booking and lets users compose symphonies in their heads. Also, it helps to check flight prices and availability quickly.

Pros

  • Simple, understandable, and logical instructions.
  • PNR changes on issued tickets are easy.
  • It has been able to find and sell airline tickets quickly.
  • It is simple to use for making PNRs and purchasing plane tickets.
  • It has a simple five-step process for generating flight PNRs.

Cons

  • Expensive subscriptions.
  • It takes some effort to book a hotel or car.
  • It loads slowly, and updates are rare.

Most Important Features

  • Reservations are simplified.
  • Easy navigation, UX, and design.
  • Easy airfare research and sales.

Return on Investment

  • It's up-to-date with digital technology and data developments while being comprehensive and straightforward.
  • It speeds up flight and fare checks, and sharing flight terminals and baggage allowances with clients helps.

Alternatives Considered

Sabre SynXis Enterprise Platform

Other Software Used

Sabre Red Workspace, Galileo Instant, Salesforce.com, Act-On Software, Webex Meetings