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Amazon Chime vs. Avaya Aura

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Amazon Chime

75 Reviews and Ratings

Avaya Aura

73 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Chime

    Score5.6 out of 10
    		N/AAmazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

    $0

    per minute

    Avaya Aura

    Score8.1 out of 10
    		N/AThe on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions.N/A
    Pricing
    Amazon ChimeAvaya Aura
    Editions & Modules
    Business Calling - Inbound
    $0.002216
    per minute
    Business Calling - Phone Numbers
    $1
    per number per month, US Only
    Meetings - Pro
    $3
    *per user per day
    Meetings - Basic
    Free
    Business Calling - Outbound
    Country Dependent
    per minute
    Business Calling - Receive Text
    Free
    US Only
    Business Calling - Send Text
    Country Dependent
    No answers on this topic
    Offerings
    Pricing Offerings
    Amazon ChimeAvaya Aura
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*up to $15.00 per user per month—
    More Pricing Information
    Features
    Amazon ChimeAvaya Aura
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Amazon Chime and Avaya Aura
    Feature
    Amazon Chime
    10.0
    26 Ratings
    Avaya Aura
    8.1
    28 Ratings
    High quality audio10.026 Ratings9.028 Ratings
    High quality video10.026 Ratings7.215 Ratings
    Low bandwidth requirements10.021 Ratings00 Ratings
    Mobile support10.021 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Amazon Chime and Avaya Aura
    Feature
    Amazon Chime
    9.2
    25 Ratings
    Avaya Aura
    6.9
    17 Ratings
    Desktop sharing10.025 Ratings6.917 Ratings
    Whiteboards8.311 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Amazon Chime and Avaya Aura
    Feature
    Amazon Chime
    9.7
    25 Ratings
    Avaya Aura
    6.8
    21 Ratings
    Calendar integration10.022 Ratings6.719 Ratings
    Meeting initiation10.024 Ratings7.018 Ratings
    Integrates with social media8.39 Ratings00 Ratings
    Record meetings / events10.023 Ratings6.816 Ratings
    Slideshows10.021 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Amazon Chime and Avaya Aura
    Feature
    Amazon Chime
    10.0
    22 Ratings
    Avaya Aura
    6.7
    12 Ratings
    Live chat10.022 Ratings6.712 Ratings
    Audience polling10.010 Ratings00 Ratings
    Q&A10.012 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Amazon Chime and Avaya Aura
    Feature
    Amazon Chime
    10.0
    22 Ratings
    Avaya Aura
    6.8
    20 Ratings
    User authentication10.018 Ratings6.518 Ratings
    Participant roles & permissions10.021 Ratings7.116 Ratings
    Confidential attendee list10.016 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Amazon Chime and Avaya Aura
    Feature
    Amazon Chime
    10.0
    1 Ratings
    Avaya Aura
    -
    Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Video screen sharing10.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Amazon Chime and Avaya Aura
    Feature
    Amazon Chime
    -
    Ratings
    Avaya Aura
    7.5
    34 Ratings
    Hosted PBX00 Ratings6.619 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings9.025 Ratings
    Directory of employee names00 Ratings7.026 Ratings
    Call Management
    Comparison of Call Management features of Amazon Chime and Avaya Aura
    Feature
    Amazon Chime
    -
    Ratings
    Avaya Aura
    7.4
    41 Ratings
    Answering rules00 Ratings9.034 Ratings
    Call recording00 Ratings7.328 Ratings
    Call park00 Ratings9.030 Ratings
    Call screening00 Ratings9.027 Ratings
    Message alerts00 Ratings7.030 Ratings
    Business SMS/External Messaging00 Ratings5.813 Ratings
    Online Fax00 Ratings6.011 Ratings
    Voicemail Transcription00 Ratings6.018 Ratings
    Mobile apps
    Comparison of Mobile apps features of Amazon Chime and Avaya Aura
    Feature
    Amazon Chime
    -
    Ratings
    Avaya Aura
    7.0
    22 Ratings
    Mobile app for iOS00 Ratings7.121 Ratings
    Mobile app for Android00 Ratings6.820 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Amazon Chime and Avaya Aura
    Feature
    Amazon Chime
    -
    Ratings
    Avaya Aura
    7.0
    35 Ratings
    Centralized communications management00 Ratings8.033 Ratings
    Team messaging00 Ratings6.720 Ratings
    Team document sharing00 Ratings6.214 Ratings
    Call and meeting analytics00 Ratings7.021 Ratings
    User Ratings
    Amazon ChimeAvaya Aura
    Likelihood to Recommend
    10.0
    (27 ratings)
    8.0
    (52 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.8
    (9 ratings)
    -
    (0 ratings)