TrustRadius: an HG Insights company

Amazon Chime vs. Broadvoice | GoContact

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Chime

    Score5.6 out of 10
    N/AAmazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

    $0

    per minute

    Broadvoice | GoContact

    Score9.1 out of 10
    N/ABroadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations.

    $10

    per month per seat

    Pricing
    Amazon ChimeBroadvoice | GoContact
    Editions & Modules
    Business Calling - Inbound
    $0.002216
    per minute
    Business Calling - Phone Numbers
    $1
    per number per month, US Only
    Meetings - Pro
    $3
    *per user per day
    Meetings - Basic
    Free
    Business Calling - Outbound
    Country Dependent
    per minute
    Business Calling - Receive Text
    Free
    US Only
    Business Calling - Send Text
    Country Dependent
    b-hive Standard Seat - Call Paths
    $7
    per month
    b-hive Metered Seat Cloud PBX
    $10
    per month per user
    b-hive Pro Seat - Call Paths
    $10
    per month
    SIP Trunking - Metered
    $11
    per month per user
    SIP Trunking - Unlimited
    $17
    per month per user
    b-hive Standard Seat Cloud PBX
    $18
    per month per user
    b-hive Pro Seat Cloud PBX
    $23
    per month per user
    Contact Center
    Contact Sales
    Offerings
    Pricing Offerings
    Amazon ChimeBroadvoice | GoContact
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details*up to $15.00 per user per monthPricing Based on 3 Year Terms
    More Pricing Information
    Features
    Amazon ChimeBroadvoice | GoContact
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Amazon Chime and Broadvoice | GoContact
    Feature
    Amazon Chime
    10.0
    26 Ratings
    Broadvoice | GoContact
    8.7
    125 Ratings
    High quality audio10.026 Ratings8.7124 Ratings
    High quality video10.026 Ratings8.739 Ratings
    Low bandwidth requirements10.021 Ratings00 Ratings
    Mobile support10.021 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Amazon Chime and Broadvoice | GoContact
    Feature
    Amazon Chime
    9.2
    25 Ratings
    Broadvoice | GoContact
    8.7
    28 Ratings
    Desktop sharing10.025 Ratings8.728 Ratings
    Whiteboards8.311 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Amazon Chime and Broadvoice | GoContact
    Feature
    Amazon Chime
    9.7
    25 Ratings
    Broadvoice | GoContact
    8.9
    29 Ratings
    Calendar integration10.022 Ratings8.924 Ratings
    Meeting initiation10.024 Ratings8.926 Ratings
    Integrates with social media8.39 Ratings00 Ratings
    Record meetings / events10.023 Ratings8.921 Ratings
    Slideshows10.021 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Amazon Chime and Broadvoice | GoContact
    Feature
    Amazon Chime
    10.0
    22 Ratings
    Broadvoice | GoContact
    8.7
    23 Ratings
    Live chat10.022 Ratings8.723 Ratings
    Audience polling10.010 Ratings00 Ratings
    Q&A10.012 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Amazon Chime and Broadvoice | GoContact
    Feature
    Amazon Chime
    10.0
    22 Ratings
    Broadvoice | GoContact
    8.7
    46 Ratings
    User authentication10.018 Ratings8.740 Ratings
    Participant roles & permissions10.021 Ratings8.745 Ratings
    Confidential attendee list10.016 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Amazon Chime and Broadvoice | GoContact
    Feature
    Amazon Chime
    10.0
    1 Ratings
    Broadvoice | GoContact
    -
    Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Video screen sharing10.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Amazon Chime and Broadvoice | GoContact
    Feature
    Amazon Chime
    -
    Ratings
    Broadvoice | GoContact
    8.5
    137 Ratings
    Hosted PBX00 Ratings8.685 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.462 Ratings
    Directory of employee names00 Ratings8.5117 Ratings
    Call Management
    Comparison of Call Management features of Amazon Chime and Broadvoice | GoContact
    Feature
    Amazon Chime
    -
    Ratings
    Broadvoice | GoContact
    8.5
    166 Ratings
    Answering rules00 Ratings8.7144 Ratings
    Call recording00 Ratings8.9109 Ratings
    Call park00 Ratings8.7136 Ratings
    Call screening00 Ratings8.7117 Ratings
    Message alerts00 Ratings8.5132 Ratings
    Business SMS/External Messaging00 Ratings8.065 Ratings
    Online Fax00 Ratings8.178 Ratings
    Voicemail Transcription00 Ratings8.794 Ratings
    Mobile apps
    Comparison of Mobile apps features of Amazon Chime and Broadvoice | GoContact
    Feature
    Amazon Chime
    -
    Ratings
    Broadvoice | GoContact
    8.5
    117 Ratings
    Mobile app for iOS00 Ratings8.4106 Ratings
    Mobile app for Android00 Ratings8.665 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Amazon Chime and Broadvoice | GoContact
    Feature
    Amazon Chime
    -
    Ratings
    Broadvoice | GoContact
    8.7
    63 Ratings
    Centralized communications management00 Ratings8.754 Ratings
    Team messaging00 Ratings8.836 Ratings
    Team document sharing00 Ratings8.923 Ratings
    Call and meeting analytics00 Ratings8.437 Ratings
    User Ratings
    Amazon ChimeBroadvoice | GoContact
    Likelihood to Recommend
    10.0
    (27 ratings)
    9.1
    (313 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (21 ratings)
    Usability
    -
    (0 ratings)
    8.4
    (70 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.6
    (2 ratings)
    Support Rating
    8.8
    (9 ratings)
    8.6
    (19 ratings)
    In-Person Training
    -
    (0 ratings)
    7.4
    (3 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.1
    (9 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    5.5
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (3 ratings)