Amazon Chime vs. Dialpad Connect

Amazon Chime

75 Reviews and Ratings

Dialpad Connect

498 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Amazon Chime	Score5.6 out of 10	N/A	Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.	$0 per minute
Dialpad Connect	Score8.1 out of 10	N/A	Dialpad Connect is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface.	$27 per month

Pricing

Amazon Chime

Dialpad Connect

Business Calling - Inbound: $0.002216
per minute
Business Calling - Phone Numbers: $1
per number per month, US Only
Meetings - Pro: $3
*per user per day
Meetings - Basic: Free
Business Calling - Outbound: Country Dependent
per minute
Business Calling - Receive Text: Free
US Only
Business Calling - Send Text: Country Dependent

Standard: $27
per month per user
Pro: $35
per month per user
Enterprise: Contact sales team
per user/per month

Pricing Offerings
Amazon Chime	Dialpad Connect
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

*up to $15.00 per user per month

—

Features

Amazon Chime

Dialpad Connect

Comparison of Performance & Compatibility of Online Events Software features of Amazon Chime and Dialpad Connect
Feature	Amazon Chime 10.0 26 Ratings	Dialpad Connect 8.3 62 Ratings
High quality audio	10.026 Ratings	8.461 Ratings
High quality video	10.026 Ratings	8.236 Ratings
Low bandwidth requirements	10.021 Ratings	00 Ratings
Mobile support	10.021 Ratings	00 Ratings

Comparison of Screen Sharing features of Amazon Chime and Dialpad Connect
Feature	Amazon Chime 9.2 25 Ratings	Dialpad Connect 7.9 26 Ratings
Desktop sharing	10.025 Ratings	7.926 Ratings
Whiteboards	8.311 Ratings	00 Ratings

Comparison of Online Meetings / Events features of Amazon Chime and Dialpad Connect
Feature	Amazon Chime 9.7 25 Ratings	Dialpad Connect 8.3 37 Ratings
Calendar integration	10.022 Ratings	8.431 Ratings
Meeting initiation	10.024 Ratings	7.927 Ratings
Integrates with social media	8.39 Ratings	00 Ratings
Record meetings / events	10.023 Ratings	8.731 Ratings
Slideshows	10.021 Ratings	00 Ratings

Comparison of Online Events Collaboration features of Amazon Chime and Dialpad Connect
Feature	Amazon Chime 10.0 22 Ratings	Dialpad Connect 8.2 20 Ratings
Live chat	10.022 Ratings	8.220 Ratings
Audience polling	10.010 Ratings	00 Ratings
Q&A	10.012 Ratings	00 Ratings

Comparison of Online Events Security features of Amazon Chime and Dialpad Connect
Feature	Amazon Chime 10.0 22 Ratings	Dialpad Connect 8.0 35 Ratings
User authentication	10.018 Ratings	7.828 Ratings
Participant roles & permissions	10.021 Ratings	8.233 Ratings
Confidential attendee list	10.016 Ratings	00 Ratings

Comparison of VoIP system collaboration features of Amazon Chime and Dialpad Connect
Feature	Amazon Chime 10.0 1 Ratings	Dialpad Connect - Ratings
Video conferencing	10.01 Ratings	00 Ratings
Audio conferencing	10.01 Ratings	00 Ratings
Video screen sharing	10.01 Ratings	00 Ratings
Instant messaging	10.01 Ratings	00 Ratings

Comparison of Cloud PBX features of Amazon Chime and Dialpad Connect
Feature	Amazon Chime - Ratings	Dialpad Connect 8.2 56 Ratings
Hosted PBX	00 Ratings	8.227 Ratings
Multi-level Interactive Voice Response (IVR)	00 Ratings	7.833 Ratings
Directory of employee names	00 Ratings	8.752 Ratings

Comparison of Call Management features of Amazon Chime and Dialpad Connect
Feature	Amazon Chime - Ratings	Dialpad Connect 8.3 68 Ratings
Answering rules	00 Ratings	8.956 Ratings
Call recording	00 Ratings	7.562 Ratings
Call park	00 Ratings	8.445 Ratings
Call screening	00 Ratings	8.651 Ratings
Message alerts	00 Ratings	8.763 Ratings
Business SMS/External Messaging	00 Ratings	8.755 Ratings
Online Fax	00 Ratings	7.416 Ratings
Voicemail Transcription	00 Ratings	8.364 Ratings

Comparison of Mobile apps features of Amazon Chime and Dialpad Connect
Feature	Amazon Chime - Ratings	Dialpad Connect 7.7 57 Ratings
Mobile app for iOS	00 Ratings	7.737 Ratings
Mobile app for Android	00 Ratings	7.733 Ratings

Comparison of Unified Communications Platform and Collaboration features of Amazon Chime and Dialpad Connect
Feature	Amazon Chime - Ratings	Dialpad Connect 7.9 49 Ratings
Centralized communications management	00 Ratings	8.239 Ratings
Team messaging	00 Ratings	8.135 Ratings
Team document sharing	00 Ratings	7.721 Ratings
Call and meeting analytics	00 Ratings	7.839 Ratings

User Ratings
	Amazon Chime	Dialpad Connect
Likelihood to Recommend	10.0 (27 ratings)	7.6 (291 ratings)
Likelihood to Renew	- (0 ratings)	8.9 (10 ratings)
Usability	- (0 ratings)	8.5 (46 ratings)
Availability	- (0 ratings)	8.3 (4 ratings)
Performance	- (0 ratings)	9.0 (4 ratings)
Support Rating	8.8 (9 ratings)	9.1 (57 ratings)
In-Person Training	- (0 ratings)	9.1 (1 ratings)
Online Training	- (0 ratings)	9.1 (1 ratings)
Implementation Rating	- (0 ratings)	8.4 (6 ratings)
Configurability	- (0 ratings)	9.1 (2 ratings)
Contract Terms and Pricing Model	- (0 ratings)	5.6 (2 ratings)
Ease of integration	- (0 ratings)	9.1 (1 ratings)
Product Scalability	- (0 ratings)	8.9 (4 ratings)
Professional Services	- (0 ratings)	9.1 (1 ratings)
Vendor post-sale	- (0 ratings)	9.1 (2 ratings)
Vendor pre-sale	- (0 ratings)	9.1 (2 ratings)