TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Chime

    Score5.6 out of 10
    N/AAmazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

    $0

    per minute

    Microsoft Teams

    Score7.9 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Pricing
    Amazon ChimeMicrosoft Teams
    Editions & Modules
    Business Calling - Inbound
    $0.002216
    per minute
    Business Calling - Phone Numbers
    $1
    per number per month, US Only
    Meetings - Pro
    $3
    *per user per day
    Meetings - Basic
    Free
    Business Calling - Outbound
    Country Dependent
    per minute
    Business Calling - Receive Text
    Free
    US Only
    Business Calling - Send Text
    Country Dependent
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Offerings
    Pricing Offerings
    Amazon ChimeMicrosoft Teams
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*up to $15.00 per user per monthDiscounts are available for non profit organizations.
    More Pricing Information
    Community Pulse
    Amazon ChimeMicrosoft Teams
    Considered Both Products
    Amazon AWS
    Chose Amazon Chime
    Amazon has a very good audio and video quality. Chime's video conferencing feature works as expected there is no lag in the audio. If the internet speed is about 50 mpbs + then it works as a charm! At times the desktop can get slow but the mobile application is pretty fast as …
    Incentivized
    Chose Amazon Chime
    Amazon Chime stacks up cleaner and much more intuitive to Google Hangouts Chat. In comparison to Slack, Amazon Chime is much better because Slack is not conducive to having a face-to-face conversation, much less, screen sharing. Microsoft Teams was hard to use when some of our …
    Incentivized
    Chose Amazon Chime
    We like the Amazon Chime versus Teams - more features and easy to use. We are able to use instant messages - create rooms and do instant training with screen sharing immediately when needed. All of our users have picked it up quickly and really like it. We quit using teams …
    Incentivized
    Chose Amazon Chime
    Users have a level of familarity with other market leading collaboration products.

    However we selected this for the single dashboard for chat, calling, meeting and messaging specifically on phone app. There is a very simple interface with a minimum of clicks to launch the …
    Incentivized
    Chose Amazon Chime
    It's slower and the user experience is much clunkier. It seems like it was developed by and for other developers, not the normal public.
    Incentivized
    Chose Amazon Chime
    I have not tested Amazon Chime, against other market alternatives, as it is being used to meet a specific demand, which is communication with certain companies, as it is the preferred means of communication. But, it is a good tool and does not lose anything to the other tools …
    Incentivized
    Chose Amazon Chime
    Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for …
    Incentivized
    Chose Amazon Chime
    I would say Chime is step below Teams, but manages to get the job done. Chime is more straight forward and simplistic and meets all our basic needs for internal chat.
    Incentivized
    Microsoft
    Chose Microsoft Teams
    This is a big step up in the sense that it moves faster, it's clear and has more features that make it more fun to use.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Amazon ChimeMicrosoft Teams
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Amazon Chime and Microsoft Teams
    Feature
    Amazon Chime
    10.0
    26 Ratings
    Microsoft Teams
    -
    Ratings
    High quality audio10.026 Ratings00 Ratings
    High quality video10.026 Ratings00 Ratings
    Low bandwidth requirements10.021 Ratings00 Ratings
    Mobile support10.021 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Amazon Chime and Microsoft Teams
    Feature
    Amazon Chime
    9.2
    25 Ratings
    Microsoft Teams
    -
    Ratings
    Desktop sharing10.025 Ratings00 Ratings
    Whiteboards8.311 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Amazon Chime and Microsoft Teams
    Feature
    Amazon Chime
    9.7
    25 Ratings
    Microsoft Teams
    -
    Ratings
    Calendar integration10.022 Ratings00 Ratings
    Meeting initiation10.024 Ratings00 Ratings
    Integrates with social media8.39 Ratings00 Ratings
    Record meetings / events10.023 Ratings00 Ratings
    Slideshows10.021 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Amazon Chime and Microsoft Teams
    Feature
    Amazon Chime
    10.0
    22 Ratings
    Microsoft Teams
    -
    Ratings
    Live chat10.022 Ratings00 Ratings
    Audience polling10.010 Ratings00 Ratings
    Q&A10.012 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Amazon Chime and Microsoft Teams
    Feature
    Amazon Chime
    10.0
    22 Ratings
    Microsoft Teams
    -
    Ratings
    User authentication10.018 Ratings00 Ratings
    Participant roles & permissions10.021 Ratings00 Ratings
    Confidential attendee list10.016 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Amazon Chime and Microsoft Teams
    Feature
    Amazon Chime
    10.0
    1 Ratings
    Microsoft Teams
    -
    Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Video screen sharing10.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Amazon Chime and Microsoft Teams
    Feature
    Amazon Chime
    -
    Ratings
    Microsoft Teams
    6.9
    191 Ratings
    Task Management00 Ratings7.5146 Ratings
    Gantt Charts00 Ratings5.975 Ratings
    Scheduling00 Ratings6.1161 Ratings
    Workflow Automation00 Ratings7.1100 Ratings
    Mobile Access00 Ratings8.1183 Ratings
    Search00 Ratings6.7168 Ratings
    Visual planning tools00 Ratings7.1117 Ratings
    Communication
    Comparison of Communication features of Amazon Chime and Microsoft Teams
    Feature
    Amazon Chime
    -
    Ratings
    Microsoft Teams
    7.8
    200 Ratings
    Chat00 Ratings8.7199 Ratings
    Notifications00 Ratings7.8198 Ratings
    Discussions00 Ratings8.4186 Ratings
    Surveys00 Ratings8.3111 Ratings
    Internal knowledgebase00 Ratings8.1121 Ratings
    Integrates with GoToMeeting00 Ratings6.547 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings5.743 Ratings
    Integrates with Outlook00 Ratings9.1156 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Amazon Chime and Microsoft Teams
    Feature
    Amazon Chime
    -
    Ratings
    Microsoft Teams
    7.6
    185 Ratings
    Versioning00 Ratings8.2129 Ratings
    Video files00 Ratings7.1157 Ratings
    Audio files00 Ratings8.2159 Ratings
    Document collaboration00 Ratings9.2172 Ratings
    Access control00 Ratings8.7155 Ratings
    Advanced security features00 Ratings6.8116 Ratings
    Integrates with Google Drive00 Ratings5.353 Ratings
    Device sync00 Ratings7.5131 Ratings
    User Ratings
    Amazon ChimeMicrosoft Teams
    Likelihood to Recommend
    10.0
    (27 ratings)
    8.1
    (277 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    3.7
    (9 ratings)
    Usability
    -
    (0 ratings)
    8.3
    (61 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.8
    (9 ratings)
    8.3
    (113 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.3
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (7 ratings)