TrustRadius: an HG Insights company

Amazon Chime vs. Vonage Business Communications

Save this comparison

Save this comparison

Amazon Chime

75 Reviews and Ratings

Vonage Business Communications

91 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Chime

    Score5.6 out of 10
    		N/AAmazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

    $0

    per minute

    Vonage Business Communications

    Score7.9 out of 10
    		N/AVonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

    $19

    per month per extension

    Pricing
    Amazon ChimeVonage Business Communications
    Editions & Modules
    Business Calling - Inbound
    $0.002216
    per minute
    Business Calling - Phone Numbers
    $1
    per number per month, US Only
    Meetings - Pro
    $3
    *per user per day
    Meetings - Basic
    Free
    Business Calling - Outbound
    Country Dependent
    per minute
    Business Calling - Receive Text
    Free
    US Only
    Business Calling - Send Text
    Country Dependent
    Mobile
    $19.99
    per month per extension
    Premium
    $29.99
    per month per extension
    Advanced
    $39.99
    per month per extension
    Offerings
    Pricing Offerings
    Amazon ChimeVonage Business Communications
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*up to $15.00 per user per month—
    More Pricing Information
    Community Pulse
    Amazon ChimeVonage Business Communications
    Considered Both Products
    Amazon AWS
    No answer on this topic
    Vonage
    Nate Casimiro
    Marketing Operations Manager in Marketing at Simpleview (Internet, 201-500 employees)
    Chose Vonage Business Communications
    I am unsure who our previous phone service provider was, but there were occasional downtime and common issues with our hardware. Switching to a cloud solution for phones has been an all-around positive switch over traditional phone systems. Compared to Amazon Chime or …
    Incentivized
    Verified User
    Chose Vonage Business Communications
    Vonage turns out to be a company who has leveraged its long-standing reputation to keep pricing costs down and initial sign-up costs down to acquire new customers.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Amazon ChimeVonage Business Communications
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Amazon Chime and Vonage Business Communications
    Feature
    Amazon Chime
    10.0
    26 Ratings
    Vonage Business Communications
    8.0
    4 Ratings
    High quality audio10.026 Ratings8.14 Ratings
    High quality video10.026 Ratings8.01 Ratings
    Low bandwidth requirements10.021 Ratings00 Ratings
    Mobile support10.021 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Amazon Chime and Vonage Business Communications
    Feature
    Amazon Chime
    9.2
    25 Ratings
    Vonage Business Communications
    5.0
    1 Ratings
    Desktop sharing10.025 Ratings5.01 Ratings
    Whiteboards8.311 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Amazon Chime and Vonage Business Communications
    Feature
    Amazon Chime
    9.7
    25 Ratings
    Vonage Business Communications
    7.8
    3 Ratings
    Calendar integration10.022 Ratings00 Ratings
    Meeting initiation10.024 Ratings6.62 Ratings
    Integrates with social media8.39 Ratings00 Ratings
    Record meetings / events10.023 Ratings9.02 Ratings
    Slideshows10.021 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Amazon Chime and Vonage Business Communications
    Feature
    Amazon Chime
    10.0
    22 Ratings
    Vonage Business Communications
    -
    Ratings
    Live chat10.022 Ratings00 Ratings
    Audience polling10.010 Ratings00 Ratings
    Q&A10.012 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Amazon Chime and Vonage Business Communications
    Feature
    Amazon Chime
    10.0
    22 Ratings
    Vonage Business Communications
    9.0
    1 Ratings
    User authentication10.018 Ratings9.01 Ratings
    Participant roles & permissions10.021 Ratings9.01 Ratings
    Confidential attendee list10.016 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Amazon Chime and Vonage Business Communications
    Feature
    Amazon Chime
    10.0
    1 Ratings
    Vonage Business Communications
    -
    Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Video screen sharing10.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Amazon Chime and Vonage Business Communications
    Feature
    Amazon Chime
    -
    Ratings
    Vonage Business Communications
    9.3
    8 Ratings
    Hosted PBX00 Ratings9.65 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings9.26 Ratings
    Directory of employee names00 Ratings8.98 Ratings
    Call Management
    Comparison of Call Management features of Amazon Chime and Vonage Business Communications
    Feature
    Amazon Chime
    -
    Ratings
    Vonage Business Communications
    8.7
    9 Ratings
    Answering rules00 Ratings8.59 Ratings
    Call recording00 Ratings9.26 Ratings
    Call park00 Ratings8.67 Ratings
    Call screening00 Ratings8.57 Ratings
    Message alerts00 Ratings8.19 Ratings
    Business SMS/External Messaging00 Ratings8.44 Ratings
    Online Fax00 Ratings9.01 Ratings
    Voicemail Transcription00 Ratings9.43 Ratings
    Mobile apps
    Comparison of Mobile apps features of Amazon Chime and Vonage Business Communications
    Feature
    Amazon Chime
    -
    Ratings
    Vonage Business Communications
    7.5
    9 Ratings
    Mobile app for iOS00 Ratings8.39 Ratings
    Mobile app for Android00 Ratings6.66 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Amazon Chime and Vonage Business Communications
    Feature
    Amazon Chime
    -
    Ratings
    Vonage Business Communications
    8.4
    3 Ratings
    Centralized communications management00 Ratings7.83 Ratings
    Team messaging00 Ratings7.83 Ratings
    Team document sharing00 Ratings9.01 Ratings
    Call and meeting analytics00 Ratings9.02 Ratings
    User Ratings
    Amazon ChimeVonage Business Communications
    Likelihood to Recommend
    10.0
    (27 ratings)
    8.8
    (26 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    5.0
    (3 ratings)
    Support Rating
    8.8
    (9 ratings)
    1.0
    (11 ratings)