TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Chime

    Score5.6 out of 10
    N/AAmazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

    $0

    per minute

    Webex App

    Score8.3 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Pricing
    Amazon ChimeWebex App
    Editions & Modules
    Business Calling - Inbound
    $0.002216
    per minute
    Business Calling - Phone Numbers
    $1
    per number per month, US Only
    Meetings - Pro
    $3
    *per user per day
    Meetings - Basic
    Free
    Business Calling - Outbound
    Country Dependent
    per minute
    Business Calling - Receive Text
    Free
    US Only
    Business Calling - Send Text
    Country Dependent
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    Offerings
    Pricing Offerings
    Amazon ChimeWebex App
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details*up to $15.00 per user per month—
    More Pricing Information
    Community Pulse
    Amazon ChimeWebex App
    Considered Both Products
    Amazon AWS
    Chose Amazon Chime
    Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for …
    Incentivized
    Chose Amazon Chime
    High quality of audio and video, and great meeting experiences.

    Incentivized
    Cisco
    Chose Webex App
    These all have their strengths but Webex App has been the most complete.
    Incentivized
    Chose Webex App
    Easy to use without any complications. The quality of calls is always better when compared to others. User-friendly, it can be easily explained to a customer for one-time use and there are no glitches or downtimes faced. Highly secured without any breach of privacy Wide …
    Incentivized
    Chose Webex App
    Webex integrates Cisco hardware range very well with its software offering, particularly nice to take meetings on the go with the App. This provides a seamless experience. The others don't have a great hardware range, or what they have is limited & co-branded making it …
    Incentivized
    Chose Webex App
    Cisco Jabber is less expensive, but you need to access the company VPN before you can use it. The remote desktop and video record features are not as powerful Webex's (formerly Webex Teams). Some co-workers report their Cisco Jabber audio quality is bad and they can't hear …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Amazon ChimeWebex App
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Amazon Chime and Webex App
    Feature
    Amazon Chime
    10.0
    26 Ratings
    Webex App
    -
    Ratings
    High quality audio10.026 Ratings00 Ratings
    High quality video10.026 Ratings00 Ratings
    Low bandwidth requirements10.021 Ratings00 Ratings
    Mobile support10.021 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Amazon Chime and Webex App
    Feature
    Amazon Chime
    9.2
    25 Ratings
    Webex App
    -
    Ratings
    Desktop sharing10.025 Ratings00 Ratings
    Whiteboards8.311 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Amazon Chime and Webex App
    Feature
    Amazon Chime
    9.7
    25 Ratings
    Webex App
    -
    Ratings
    Calendar integration10.022 Ratings00 Ratings
    Meeting initiation10.024 Ratings00 Ratings
    Integrates with social media8.39 Ratings00 Ratings
    Record meetings / events10.023 Ratings00 Ratings
    Slideshows10.021 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Amazon Chime and Webex App
    Feature
    Amazon Chime
    10.0
    22 Ratings
    Webex App
    -
    Ratings
    Live chat10.022 Ratings00 Ratings
    Audience polling10.010 Ratings00 Ratings
    Q&A10.012 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Amazon Chime and Webex App
    Feature
    Amazon Chime
    10.0
    22 Ratings
    Webex App
    -
    Ratings
    User authentication10.018 Ratings00 Ratings
    Participant roles & permissions10.021 Ratings00 Ratings
    Confidential attendee list10.016 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Amazon Chime and Webex App
    Feature
    Amazon Chime
    10.0
    1 Ratings
    Webex App
    -
    Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Video screen sharing10.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Amazon Chime and Webex App
    Feature
    Amazon Chime
    -
    Ratings
    Webex App
    6.9
    571 Ratings
    Task Management00 Ratings7.3321 Ratings
    Gantt Charts00 Ratings7.9150 Ratings
    Scheduling00 Ratings8.0444 Ratings
    Workflow Automation00 Ratings5.2214 Ratings
    Mobile Access00 Ratings8.0536 Ratings
    Search00 Ratings6.3452 Ratings
    Visual planning tools00 Ratings5.4240 Ratings
    Communication
    Comparison of Communication features of Amazon Chime and Webex App
    Feature
    Amazon Chime
    -
    Ratings
    Webex App
    7.6
    614 Ratings
    Chat00 Ratings8.5604 Ratings
    Notifications00 Ratings8.5594 Ratings
    Discussions00 Ratings8.9547 Ratings
    Surveys00 Ratings6.2298 Ratings
    Internal knowledgebase00 Ratings6.8270 Ratings
    Integrates with GoToMeeting00 Ratings10.0151 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings2.0175 Ratings
    Integrates with Outlook00 Ratings10.0382 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Amazon Chime and Webex App
    Feature
    Amazon Chime
    -
    Ratings
    Webex App
    7.5
    528 Ratings
    Versioning00 Ratings8.1313 Ratings
    Video files00 Ratings7.5455 Ratings
    Audio files00 Ratings8.3456 Ratings
    Document collaboration00 Ratings8.0427 Ratings
    Access control00 Ratings8.8332 Ratings
    Advanced security features00 Ratings9.0340 Ratings
    Integrates with Google Drive00 Ratings1.1169 Ratings
    Device sync00 Ratings8.8311 Ratings
    User Ratings
    Amazon ChimeWebex App
    Likelihood to Recommend
    10.0
    (27 ratings)
    9.0
    (681 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (30 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (392 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (10 ratings)
    Performance
    -
    (0 ratings)
    9.9
    (10 ratings)
    Support Rating
    8.8
    (9 ratings)
    8.2
    (395 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (3 ratings)
    Online Training
    -
    (0 ratings)
    8.5
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (13 ratings)
    Configurability
    -
    (0 ratings)
    6.5
    (12 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (9 ratings)
    Product Scalability
    -
    (0 ratings)
    7.1
    (9 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (8 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (9 ratings)