TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Chime

    Score5.6 out of 10
    N/AAmazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

    $0

    per minute

    Webex Calling

    Score8.7 out of 10
    N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    Amazon ChimeWebex Calling
    Editions & Modules
    Business Calling - Inbound
    $0.002216
    per minute
    Business Calling - Phone Numbers
    $1
    per number per month, US Only
    Meetings - Pro
    $3
    *per user per day
    Meetings - Basic
    Free
    Business Calling - Outbound
    Country Dependent
    per minute
    Business Calling - Receive Text
    Free
    US Only
    Business Calling - Send Text
    Country Dependent
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    Amazon ChimeWebex Calling
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details*up to $15.00 per user per monthDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    Amazon ChimeWebex Calling
    Considered Both Products
    Amazon AWS
    Chose Amazon Chime
    Chime was a lot less expensive that WebEx. It was also easier to use and maintain.
    Incentivized
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Amazon ChimeWebex Calling
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Amazon Chime and Webex Calling
    Feature
    Amazon Chime
    10.0
    26 Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio10.026 Ratings8.216 Ratings
    High quality video10.026 Ratings8.516 Ratings
    Low bandwidth requirements10.021 Ratings00 Ratings
    Mobile support10.021 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Amazon Chime and Webex Calling
    Feature
    Amazon Chime
    9.2
    25 Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing10.025 Ratings8.616 Ratings
    Whiteboards8.311 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Amazon Chime and Webex Calling
    Feature
    Amazon Chime
    9.7
    25 Ratings
    Webex Calling
    7.3
    16 Ratings
    Calendar integration10.022 Ratings6.916 Ratings
    Meeting initiation10.024 Ratings6.915 Ratings
    Integrates with social media8.39 Ratings00 Ratings
    Record meetings / events10.023 Ratings8.115 Ratings
    Slideshows10.021 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Amazon Chime and Webex Calling
    Feature
    Amazon Chime
    10.0
    22 Ratings
    Webex Calling
    7.5
    14 Ratings
    Live chat10.022 Ratings7.514 Ratings
    Audience polling10.010 Ratings00 Ratings
    Q&A10.012 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Amazon Chime and Webex Calling
    Feature
    Amazon Chime
    10.0
    22 Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication10.018 Ratings8.115 Ratings
    Participant roles & permissions10.021 Ratings8.315 Ratings
    Confidential attendee list10.016 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Amazon Chime and Webex Calling
    Feature
    Amazon Chime
    10.0
    1 Ratings
    Webex Calling
    -
    Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Video screen sharing10.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Amazon Chime and Webex Calling
    Feature
    Amazon Chime
    -
    Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX00 Ratings7.0115 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.8104 Ratings
    Directory of employee names00 Ratings7.0145 Ratings
    Call Management
    Comparison of Call Management features of Amazon Chime and Webex Calling
    Feature
    Amazon Chime
    -
    Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules00 Ratings7.3142 Ratings
    Call recording00 Ratings7.5136 Ratings
    Call park00 Ratings7.1131 Ratings
    Call screening00 Ratings7.4123 Ratings
    Message alerts00 Ratings8.4124 Ratings
    Business SMS/External Messaging00 Ratings7.810 Ratings
    Online Fax00 Ratings7.27 Ratings
    Voicemail Transcription00 Ratings7.215 Ratings
    Mobile apps
    Comparison of Mobile apps features of Amazon Chime and Webex Calling
    Feature
    Amazon Chime
    -
    Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS00 Ratings8.4135 Ratings
    Mobile app for Android00 Ratings8.4123 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Amazon Chime and Webex Calling
    Feature
    Amazon Chime
    -
    Ratings
    Webex Calling
    7.0
    17 Ratings
    Centralized communications management00 Ratings7.616 Ratings
    Team messaging00 Ratings7.517 Ratings
    Team document sharing00 Ratings6.216 Ratings
    Call and meeting analytics00 Ratings6.917 Ratings
    User Ratings
    Amazon ChimeWebex Calling
    Likelihood to Recommend
    10.0
    (27 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.8
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Support Rating
    8.8
    (9 ratings)
    8.5
    (3 ratings)