| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Amazon Chime | Score5.6 out of 10 | N/A | Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing. | $0 per minute |
 Zoom Workplace | Score8.4 out of 10 | N/A | Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center. | $15.99 per month per user |
| Amazon Chime | Zoom Workplace | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | *up to $15.00 per user per month | — | ||||||||||||||
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| Amazon Chime | Zoom Workplace | |
|---|---|---|
| Considered Both Products | No answer on this topic | Chose Zoom Workplace Zoom is way better in video conferencing, desktop sharing and stability. Also having the ability to create rooms, so you can divide your team during the meeting to work on several projects is great! Also for me to be able to draw in order to explain or highlight on desktop … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Amazon Chime | Zoom Workplace | |||||||||||||||||||||||||
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| Amazon Chime | Zoom Workplace | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 9.0 |
| Likelihood to Renew | - | 4.4 |
| Usability | - | 5.6 |
| Availability | - | 9.1 |
| Performance | - | 9.1 |
| Support Rating | 8.8 | 1.6 |
| In-Person Training | - | 9.1 |
| Implementation Rating | - | 2.6 |
| Configurability | - | 9.1 |
| Contract Terms and Pricing Model | - | 8.0 |
| Ease of integration | - | 7.3 |
| Product Scalability | - | 9.1 |
| Professional Services | - | 9.2 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 7.3 |
