Amazon Drive (discontinued) vs. Progress ShareFile

Amazon Drive can be helpful in a variety of scenarios. It works best as a cloud back up - a place to store files, photos, and videos that are important and need to be safeguarded. I would not recommend it for collaborative document management and feel that there are other platforms better suited for that need. Amazon Drive can be programmed to upload specific folders from your desktop computer automatically. This is very helpful and takes the guesswork out of protecting your documents.

Incentivized

Progress ShareFile has been a great tool for sharing files. When you send to outside people they get an easy link to click on to download the needed files. On the sender side you get options to have the person do things logon to get the file, just enter a name and email address, or just click on the link and download. There are hooks to use other tools to scan for personal information like SSN or credit card numbers. Many of our users use email to send and store emails. They have found that clicking on a link to get a file adds a bit of complexity but many have learned how to adjust to the change.

Incentivized

• Worldwide accessibility, including from China's great firewall.
• Highly flexible with different server options: Aurora, MariaDB, Oracle, and Microsoft SQL Server.
• Lengthy free trial lets you really dive deeply and explore the solutions offering and all that Amazon has to provide you with.

Incentivized

• I think that one of ShareFile's greatest strengths is its ease of use. With the outlook plug-in sharing large documents is so quick and easy.
• I also like the security and control that is provided for who can access the documents and tracking the changes within them. I think it does well at protecting information that leaves the company.
• I also think the website is well organized and easy to use. It was very easy for us to implement and train our employees on the proper use of the website and software.

Incentivized

• Less storage than Google Drive, Google offers 15GB of free space - vs. Amazon's 5GB.
• Also, unlike with Google Drive, you can't back up your work with Amazon Drive ( I also use Google Drive, since I have a Gmail account).
• A lot more expensive than Google Drive, which is 1.99/month...but they are more in line with Dropbox pricing.

Incentivized

• Users grow quickly (each client gets a separate account). Automated pruning would be nice.
• I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
• It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.

Incentivized

It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.

Incentivized

The system is very easy to use and it's use of apps for almost all devices and hardware makes it even easier to manage and store photos and documents. I highly recommend this as an easy to use solution for novices!

Incentivized

Some of the clunkiness in the user interface and the processing of documents could be made more seamless. However, once you get over that learning curve, it's straightforward enough. The API for integrating external systems is well documented, and the support crew is great at getting you over the rough spots. There's nothing bad about their system, just a few things I thought could be more elegant.

The software has never been down when I needed to use it.

Incentivized

It is safe but has little added value.

Incentivized

Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again

Incentivized

Overall great software to use for file share, storage, and collaboration. Its security is great and the user management is spot on. The only thing that makes me dock it a point is that the device management as a subset of user management is kind of clunky. It hasn't been an issue yet, but it could compromise security in the future. Overall, would recommend

Incentivized

Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.

Incentivized

Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well

If you compare based on functionality and user-friendliness, other services like Google Drive and Dropbox are better options. However, if you are simply looking for somewhere to securely and reliably host your digital files, Amazon Cloud Drive is a great option. Adding to that the fact that Amazon Cloud Drive is far more cost effective over time and comes with Amazon's well-known reliability and professional support, you'll find you have all the reasons you need to select it as your go-to for cloud storage.

Incentivized

ShareFile offers more professional level services, and doesn't constantly "run out" of space, forcing you to upgrade to continue. When doing a cost comparison, the competitors may seem cheaper at first, but by the time you add on the features to make it comparable, the pricing is as much, if not more, than what we're paying for ShareFile. The access control level is better with ShareFile, so we chose to stay with them.

I am a one person office. I have no idea how this software would scale to a larger office.

Incentivized

• Being free, everything ACD gives is profit. In this service, I have saved files for years and I find the storage very complete and secure. I think it is possible to earn even more if other services are included in the cloud, such as Microsoft Office 360 does it with OneDrive.

Incentivized

• All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
• Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
• ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.

Incentivized