Amazon CloudWatch vs. New Relic

Amazon CloudWatch

New Relic

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Amazon CloudWatch	Score8.2 out of 10	N/A	Amazon CloudWatch is a native AWS monitoring tool for AWS programs. It provides data collection and resource monitoring capabilities.	$0 per canary run
New Relic	Score7.9 out of 10	N/A	New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.	$0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

Pricing

Amazon CloudWatch

New Relic

Canaries: $0.0012
per canary run
Logs - Analyze (Logs Insights queries): $0.005
per GB of data scanned
Over 1,000,000 Metrics: $0.02
per month
Contributor Insights - Matched Log Events: $0.02
per month per one million log events that match the rule
Logs - Store (Archival): $0.03
per GB
Next 750,000 Metrics: $0.05
per month
Next 240,000 Metrics: $0.10
per month
Alarm - Standard Resolution (60 Sec): $0.10
per month per alarm metric
First 10,000 Metrics: $0.30
per month
Alarm - High Resolution (10 Sec): $0.30
per month per alarm metric
Alarm - Composite: $0.50
per month per alarm
Logs - Collect (Data Ingestion): $0.50
per GB
Contributor Insights: $0.50
per month per rule
Events - Custom: $1.00
per million events
Events - Cross-account: $1.00
per million events
CloudWatch RUM: $1
per 100k events
Dashboard: $3.00
per month per dashboard
CloudWatch Evidently - Events: $5
per 1 million events
CloudWatch Evidently - Analysis Units: $7.50
per 1 million analysis units

Free (Forever): $0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform: $0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence: $0.50
per month per event (after first 1000 free events per month)
Standard: $99
per month per full user (after first free full user - unlimited free basic users)
Pro: Contact sales team
Enterprise: Contact sales team

Pricing Offerings
Amazon CloudWatch	New Relic
Free Trial
Yes	No
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
Yes	No

No setup fee

With Amazon CloudWatch, there is no up-front commitment or minimum fee; you simply pay for what you use. You will be charged at the end of the month for your usage.

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Community Pulse
Key User Insights
	Amazon CloudWatch	New Relic
Considered Both Products	Amazon AWS Verified User Chose Amazon CloudWatch CloudWatch is incredibly cheap compared to New Relic and much more intuitive and easy to use than Nagios. It requires no setup, expertise, or otherwise extensive knowledge to use. Incentivized Helpful? Verified User Chose Amazon CloudWatch CloudWatch's log search features are impoverished compared to PaperTrail's or Loggly's. However, CloudWatch aggregates logs from Lambda, ECS, API Gateway and more out-of-the-box. You do not need to manage anything. You do not need to worry about an errant logging configuration … Incentivized Helpful? Verified User Chose Amazon CloudWatch Amazon CloudWatch is fully integrated into your existing AWS account, and provides easy hooks into several different services to make a cohesive infrastructure. Unfortunately, using other services will not allow you to get into the weeds to do everything Amazon CloudWatch can … Incentivized Helpful? Verified User Chose Amazon CloudWatch I feel that CloudWatch will always remain the backbone of log analytics, events, and alarms. However, we can use other products in conjunction with it for better log analytics and monitoring. In my organization, we also ingest logs from CloudWatch to Splunk and ELK. This way we … Incentivized Helpful? Brian Dentino Founder in Engineering at finbox.io (Internet, 1-10 employees) Chose Amazon CloudWatch We found that CloudWatch provides great value in terms of cost and maintenance time. It is cheap and requires virtually 0 upkeep. Of the other solutions we evaluated, Loggly and New Relic get quite expensive when you reach the volume of log data that we are processing even … Incentivized Helpful?	New Relic Verified User Chose New Relic Even though Catchpoint is an excellent tool when it comes to synthetics and end-user monitoring, also Amazon CloudWatch is a very good tool for monitoring cloud infrastructure, New Relic gives a complete solution of full-stack monitoring along with the features provided by … Incentivized Helpful? Verified User Chose New Relic Elasticsearch with its Beats technology is open source and has good community support. Amazon CloudWatch is another good alternative if you are using AWS because then the metrics are right there. In fact, I like CloudWatch especially because it is mostly free for basic use and … Incentivized Helpful? Verified User Chose New Relic Amazon CloudWatch lacks a free trial. New Relic APM has a free trial. Having living, up to the minute graphs describing the health of various web apps & receiving monitoring alerts is a pro on both. New Relic seems to be a memory hog where Amazon CloudWatch is not. Amazon … Incentivized Helpful? Verified User Chose New Relic New Relic has a native integration with the IaaS service that the company utilizes which made it very easy to set up, integrate, and it also has consolidated billing with that IaaS service which is a big plus for the organization. After evaluating, I also thought it had the … Incentivized Helpful? Verified User Chose New Relic My background before using NR was with Java enterprise systems. Cloudwatch has recently been mentioned by OPs to be a tool to consider. Incentivized Helpful? Sean Patterson Software Development Director in Information Technology at Fresh Consulting (Internet, 51-200 employees) Chose New Relic We had originally looked into CloudWatch to monitor our resources since we have our stack built in AWS, but found that it would take additional work to setup the dashboards, alerts, and details that we wanted to see in our reports. It was worth the additional investment for us … Incentivized Helpful? Verified User Chose New Relic Along with New Relic, our engineering and SRE teams also use PagerDuty for setting up alerts, Datadog for APM and AWS CloudWatch for infrastructure level monitoring on AWS. AWS CloudWatch is available as a service if you use AWS. We use Datadog for things similar to New Relic. A … Incentivized Helpful? Verified User Chose New Relic Its covers all the observability aspects as well as giving us more competitive pricing models compared to other providers that's why I like to use New Relic in place of other tools. And also it introduces new Agentic AI features as well as it adopts AI in its RCA. As an … Incentivized Helpful? Verified User Chose New Relic Tracing of the services calls between the entire components in the architecture is good and easy to understand. Dashboarding building process is simple. UI is simple. Incentivized Helpful? Verified User Chose New Relic Because of its easy to use, its good features, value for money. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

TrustRadius Insights
	Amazon CloudWatch	New Relic
Highlights	Research Team Insight Published July 2, 2020 Amazon Cloudwatch and New Relic are both used to monitor IT resources. Amazon Cloudwatch is a cloud management suite built to help IT teams monitor and manage all resources supported by their cloud infrastructure. Amazon Cloudwatch is used most often by mid-sized businesses and larger enterprises with many cloud resources. In contrast, New Relic is an application performance management tool that helps businesses keep track of and optimize the performance of their businesses applications. Features Amazon Cloudwatch and New Relic both help users monitor their applications, but they also have a few standout features that are important to consider. Amazon Cloudwatch is a monitoring tool that supports all resources that use AWS. In addition to monitoring the resource consumption and performance of cloud applications, Amazon Cloudwatch also collects data on cloud resource consumption and automate management tasks. Users of Amazon Cloudwatch can also use the software to ensure their data is compliant with regulatory guidelines such as GDPR and HIPAA. New Relic is a powerful application monitoring tool that can monitor any application while providing pre-built dashboards and analytics models. Additionally, New Relic has built in support for many cloud applications, making it a viable choice for cloud applications and on premise solutions. For business with multiple applications to monitor, New Relic also provides a unified interface for managing the entire IT infrastructure. Limitations Though Amazon Cloudwatch and New Relic both help businesses to monitor their applications, they have a few limitations that are important to consider. Amazon Cloudwatch allows organizations to support all their cloud resources through AWS, but it lacks support for non-AWS tools or on premise applications. Additionally, while Amazon Cloudwatch can provide detailed cloud insights, it doesn’t have the robust application monitoring features offered by New Relic. Businesses looking specifically for an application performance monitoring tool may find more success with New Relic. New Relic provides excellent features for application monitoring, but doesn’t support an AWS infrastructure as well as Amazon Cloudwatch. Businesses looking to get insights on their cloud resources, such as uptime, performance may prefer a cloud management tool like Amazon Cloudwatch. Additionally, a business making use of AWS technologies may get more use out of a dedicated AWS monitoring tool. Pricing AWS Cloudwatch is priced depending on what metrics the business needs. There is a free version for users that only need to monitor a small amount of resources. New Relic offers an essentials pricing package for $12.50 per month that retains application data for a few days. The pro package, which costs $25.00 per month, retains application data for three months.

User Ratings
	Amazon CloudWatch	New Relic
Likelihood to Recommend	7.7 (40 ratings)	6.6 (128 ratings)
Likelihood to Renew	- (0 ratings)	9.0 (17 ratings)
Usability	7.0 (3 ratings)	8.9 (9 ratings)
Availability	- (0 ratings)	9.1 (3 ratings)
Performance	- (0 ratings)	8.2 (3 ratings)
Support Rating	8.4 (8 ratings)	7.5 (8 ratings)
Implementation Rating	- (0 ratings)	8.0 (10 ratings)
Configurability	- (0 ratings)	9.1 (4 ratings)
Ease of integration	- (0 ratings)	9.1 (2 ratings)
Product Scalability	- (0 ratings)	9.1 (3 ratings)
Vendor post-sale	- (0 ratings)	9.1 (3 ratings)
Vendor pre-sale	- (0 ratings)	7.3 (3 ratings)

Amazon CloudWatch vs. New Relic

Amazon CloudWatch

New Relic

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Research Team Insight
Published July 2, 2020

Features

Limitations

Pricing