New Relic

we monitor our energy management systems, assuring the realtime integrity of Big Data we generate from IoT devices and SCADA networks. It allows us to catch underperformance as soon as possible, reduce downtime, and ensure system availability. We use its APM and infrastructure monitoring for to enable energy audits, load forecasting, and keep our client facing analytics dashboards running smooth.

• I have detected issues early and we have averted many unplanned outages in our power system that would have resulted in SLA penalties and angry clients.
• Engineers spend less time debugging and more time building, reducing project lead times.
• Consistent delivery and transparent real time visibility into performance has increased client confidence and therefore straight business on long term contract renewals.

Datadog, Jenkins

We use New Relic heavily for logging, performance analysis and observability. It gives us a good searchable dump of all logs in one place, which we don't have to worry about maintaining ever, along with all the p90, p99 metrics and error rates for all APIs in one place. Alerting could be a little bit better though.

• We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
• We were able to identify our slowest database queries and optimize them for quicker response times.

Datadog, Sentry and Elasticsearch

Sentry, Elasticsearch, Azure Kubernetes Service (AKS)

In our organization, New Relic serves as a primary part of our observability which help us to monitor and real time analysis and give proper alerts. It really helps us to resolve constrains and ensures seamless experience. By consolidating all the functions in a single platform like APM, log management, AI detection minimize downtime and improves customer satisfaction.

• system reliability
• real time monitoring
• productivity gains
• cloud optimization

Datadog

GitHub, Slack, Jenkins

We use New Relic to monitor the performance and health of our applications, infrastructure, cloud services across various environments. It helps us quickly detect and troubleshoot issues, optimize application performance, and ensure a smooth user experience. The platform provides end-to-end visibility across our stack from backend services to frontend user interactions and integrates with our alerting and incident management tools. It helps us to reduce the downtime of our applications and also to reduce the MTTD and MTTR.

• The positive impact which newrelic gives us that is, it reduced our MTTD, MTTR. Through newrelic we can easily monitor our infrastructures performance and utilization status. We just need to integrate the services with newrelic and newrelic captures all the telemetry form that service, through that data we can visualize proper dashboards also that helps the technical team to analyze their systems quickly.
• Through the help of its agent we can easily trace the calls in application and also we show the complete sessions of any user.
• Its Kubernetes monitoring feature is also very useful which gives us insights for all the k8s components, we can easily troubleshoot if we are getting any issue in that.

Datadog, Azure Monitor and Amazon CloudWatch

Azure Monitor, Amazon CloudWatch

I have been using New Relic for last 2.5years, and I have used it for different purposes like Infrastructure monitoring, APM Monitoring, Browser Monitoring, Mobile monitoring and etc. I have seen so many good features of New Relic as compare to other observability tools. It works on the MELT (Metrics, Events, Logs, Traces) data to provide the observability solutions as per our requirement. I have used it in different types of business requirements like for complete session tracking and its errors, for applications and its infrastructure downtime status. It has features like alerts, service levels, dashboards, synthetic monitors, etc. which helps us to track the issues of our application environment before they occurred with with real users. They also recently launched few more features like transaction 360, eAPM, Agent Control, pipeline control, cloud cost intelligence, Intelligence Response, Security Rx etc. which helps in various domains like finops through telling us the cloud cost and its utilization, Security of our infra and applications through Security Rx which captures vulnerability of Applications and infrastructure, Intelligence response which helps to easily tell the root cause analysis of alerts or any errors which helps us to reduce the MTTD and MTTR, etc.

• Yes, it always gives us positive impact like if I have some issues in my application or if I need to update any resources for security concerns so it always helped me beforehand for those.

Dynatrace, Splunk Application Performance Monitoring (APM), Splunk Infrastructure Monitoring, Grafana, Amazon CloudWatch and Azure Monitor

HashiCorp Terraform, GitHub, AWS Lambda, Azure Functions, Microsoft Teams, Datadog