Amazon CloudWatch vs. SolarWinds Papertrail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon CloudWatch
Score 8.2 out of 10
N/A
Amazon CloudWatch is a native AWS monitoring tool for AWS programs. It provides data collection and resource monitoring capabilities.
$0
per canary run
SolarWinds Papertrail
Score 8.9 out of 10
N/A
Austin based SolarWinds acquired log management tool Papertrail in April, 2015.N/A
Pricing
Amazon CloudWatchSolarWinds Papertrail
Editions & Modules
Canaries
$0.0012
per canary run
Logs - Analyze (Logs Insights queries)
$0.005
per GB of data scanned
Over 1,000,000 Metrics
$0.02
per month
Contributor Insights - Matched Log Events
$0.02
per month per one million log events that match the rule
Logs - Store (Archival)
$0.03
per GB
Next 750,000 Metrics
$0.05
per month
Next 240,000 Metrics
$0.10
per month
Alarm - Standard Resolution (60 Sec)
$0.10
per month per alarm metric
First 10,000 Metrics
$0.30
per month
Alarm - High Resolution (10 Sec)
$0.30
per month per alarm metric
Alarm - Composite
$0.50
per month per alarm
Logs - Collect (Data Ingestion)
$0.50
per GB
Contributor Insights
$0.50
per month per rule
Events - Custom
$1.00
per million events
Events - Cross-account
$1.00
per million events
CloudWatch RUM
$1
per 100k events
Dashboard
$3.00
per month per dashboard
CloudWatch Evidently - Events
$5
per 1 million events
CloudWatch Evidently - Analysis Units
$7.50
per 1 million analysis units
No answers on this topic
Offerings
Pricing Offerings
Amazon CloudWatchSolarWinds Papertrail
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWith Amazon CloudWatch, there is no up-front commitment or minimum fee; you simply pay for what you use. You will be charged at the end of the month for your usage.
More Pricing Information
Community Pulse
Amazon CloudWatchSolarWinds Papertrail
User Ratings
Amazon CloudWatchSolarWinds Papertrail
Likelihood to Recommend
7.7
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
7.0
(0 ratings)
9.1
(0 ratings)
Support Rating
8.4
(0 ratings)
9.1
(0 ratings)
User Testimonials
Amazon CloudWatchSolarWinds Papertrail
Likelihood to Recommend
If you use any AWS services, CloudWatch is the natural choice to monitor & troubleshoot your workload. Thankfully, for most AWS services, CloudWatch is either built-in or very easy to set up. However, being proficient in browsing & tracking the log events would take some training & practice. Having some experienced people on the team would help immensely, especially in spreading the skill to the rest of the team.
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SolarWinds Papertrail is great if you have multiple separate applications and you want to be able to view and search all the logs in one place. It also works well for alerts based on certain keywords in log entries (for example, ERROR, WARN, etc.) Since only the first four weeks of logs are searchable in Papertrail, it may not work well for use-cases where much older log entries need to remain searchable.
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Pros
  • It provides lot many out of the box dashboard to observe the health and usage of your cloud deployments. Few examples are CPU usage, Disk read/write, Network in/out etc.
  • It is possible to stream CloudWatch log data to Amazon Elasticsearch to process them almost real time.
  • If you have setup your code pipeline and wants to see the status, CloudWatch really helps. It can trigger lambda function when certain cloudWatch event happens and lambda can store the data to S3 or Athena which Quicksight can represent.
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  • Collects logs from many sources in real time.
  • Makes it really easy to filter logs to dig into the logs of many services working simultaneously.
  • Alerts triggered on certain search matches.
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Cons
  • Memory metrics on EC2 are not available on CloudWatch. Depending on workloads if we need visibility on memory metrics we use Solarwinds Orion with the agent installed. For scalable workloads, this involves customization of images being used.
  • Visualization out of the box. But this can easily be addressed with other solutions such as Grafana.
  • By design, this is only used for AWS workloads so depending on your environment cannot be used as an all in one solution for your monitoring.
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  • The CLI was a bit clunky and required some Linux-y thought to get right (obviously more designed with scripting in mind)
  • Tracking logs in real time (think something like `tail`) wasn't wildly intuitive
  • Accessing/searching archives required a lot of CLI-style pulling/extracting/reg-exing
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Likelihood to Renew
No answers on this topic
We are definitely going to continue using Papertrail. It's been a lifesaver.
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Usability
Although the tool itself is easy to integrate and is readily available for use, it has its limitations. The key limitations of cloudwatch are with respect to cost incurred on log retention and log querying. While for key use cases this is sufficient, for more advanced use cases, Amazon CloudWatch doesn't work out. Also, obviously it is tightly coupled with AWS, which makes you look away if you need a single tool for all monitoring
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It's extremely easy to use. I and new colleagues have never had any issues configuring this tool or setting it up, it works almost out of the box with very simple instructions to follow to configure it to our own environment. I would highly recommend it on that ability alone.
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Support Rating
Support is effective, and we were able to get any problems that we couldn't get solved through community discussion forums solved for us by the AWS support team. For example, we were assisted in one instance where we were not sure about the best metrics to use in order to optimize an auto-scaling group on EC2. The support team was able to look at our metrics and give a useful recommendation on which metrics to use.
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I honestly have never had the need to use the support team, as we have not run into any issues so far. If we did however, judging from how the tool itself works, I don't doubt that the team would provide excellent support for any issues that we may possibly run into.
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Alternatives Considered
We use Cloudwatch for simpler monitoring, but these metrics and logs often feed into bigger ecosystems across our organization. The metrics and logs in Cloudwatch allow our developers quick and easy access to the data they need whilst easily integrating the same data into more prominent platforms for wider analysis, including Service desk support, SecOps, and ITOps monitoring within the organization.
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I selected SolarWinds Papertrail because it was cheap and already provided precisely the integration surface required by the Heroku stack. It probably provided the least number of 'useful' features (out of the bunch) due to the nature of my logs and the post-mortem updates that were required to make them usable.
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Return on Investment
  • Positive for alarms and alert notifications once configured/customized.
  • Has upfront learning curve, and cost can increase as does the alarm activity and monitoring details you may require.
  • Cost-effective for any size organization keeping with AWS and utilizing its native tools is a savings in long-term ROI.
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  • We are alarmed properly so it makes it easy for us to monitor the server.
  • Very easy to debug our apps when something's gone wrong (bug) in the production server.
  • Noticed whenever any third party scan was going on our server.
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ScreenShots

Amazon CloudWatch Screenshots

Screenshot of How Amazon CloudWatch works - high-level overviewScreenshot of CloudWatch Application MonitoringScreenshot of CloudWatch ServiceLens and Contributor Insights - expedite resolution timeScreenshot of Improve Observability with Amazon CloudWatchScreenshot of Visual overview of Amazon CloudWatch

SolarWinds Papertrail Screenshots

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