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SolarWinds Papertrail

Score8.9 out of 10

49 Reviews and Ratings

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What is SolarWinds Papertrail?

Austin based SolarWinds acquired log management tool Papertrail in April, 2015.

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Reviews

What users are saying about SolarWinds Papertrail.
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Fast and easy real-time log aggregation, management, and search

Incentivized
Conrad Caplin
Head of Product in Engineering at Pronto CX (11-50 employees employees)

Use Cases and Deployment Scope

Papertrail is our primary logging service for several web apps and microservices. It does exactly what we need: aggregates logs in real-time from various sources and supports fast search capability.

Pros

  • Real-time tail and search
  • Custom alerts and notifications
  • Filters incoming logs that match one or more strings or regex

Cons

  • More precise search results, though maybe I am not using optimal syntax
  • Lower cost would be nice

Return on Investment

  • We save hours of engineering time each week and for a small team that's very important.

Alternatives Considered

Elasticsearch, Splunk Cloud and Datadog

Other Software Used

SolarWinds Pingdom, Scout APM, Rollbar, Honeybadger.io, Heroku Platform, Stripe

SolarWinds Papertrail offers excellent logging visibility that will benefit the whole team

Incentivized
Nick VahalikView profile
App Team Lead in Information Technology at 1st Phorm (201-500 employees employees)

Use Cases and Deployment Scope

We use SolarWinds Papertrail for logging across a cluster of servers. Before using SolarWinds Papertrail we didn't have any easy way to aggregate logs across all of our servers. We needed a way to watch what was going on both on individual servers in addition to having cluster-wide visibility. We also needed an easier way to handle monitoring of certain jobs and tasks, which, before, we had custom implementations to handle output logging.

Pros

  • Live view of log
  • Filtering and custom views
  • Historical information

Cons

  • Better json search support
  • Regex support
  • Message grouping

Return on Investment

  • Improved visibility
  • Improved communication
  • Decreased time to review issues

Alternatives Considered

New Relic

Other Software Used

New Relic, Mailtrap.io, Postmark, Mux Video, Pusher

SolarWinds Papertrail is a must have!

Incentivized
Gabriel MontesView profile
VP of Engineering in Engineering at Bloq (11-50 employees employees)

Use Cases and Deployment Scope

We use SolarWinds Papertrail extensively to collect logs from all our backend services, which helps a lot during the development, testing, and operation of a variety of interconnected services.

Pros

  • Collects logs from many sources in real time.
  • Makes it really easy to filter logs to dig into the logs of many services working simultaneously.
  • Alerts triggered on certain search matches.

Cons

  • Detection of log flooding.
  • Improved visibility or easier access to monthly limits and actual usage.
  • Improvements integrating with modern JavaScript runtimes (Node, Deno).

Return on Investment

  • SolarWinds Papertrail cost compared to the benefits it provides is a win.
  • When the logs are flooded, and the monthly limits are reached, the failure to post new logs may be a significant drawback.
  • The great search/filter capabilities is key for speedy and precise debugging of incidents that may happen during testing and operation.

Other Software Used

Node.js, Amazon Web Services, Microsoft Visual Studio Code

SolarWinds Papertrail should be on the shortlist for any IT startup that requires logging capabities

Incentivized
Henrik HolstView profile
CEO (Chief Executive Officer) in Engineering at Omnimodular AB (1-10 employees employees)

Use Cases and Deployment Scope

We use SolarWinds Papertrail to monitor our multi-service distributed machine learning applications. We use Papertrail for both Kubernetes deployments as well as serverless functions. Papertrail fits with our agile dev-ops engineering practice that makes it easy to debug a complex distributed workflow.

Pros

  • Searching and grouping information from many sources
  • Structured data (JSON attachments)
  • Low-latency real-time monitoring

Cons

  • I'd like to have better control of the UI how log information is presented in the web UI.
  • I would like improved workflows to manage alerts together with queries
  • Improved support for Kubernetes integration

Return on Investment

  • It makes the platform manageable. It is one of the core components in our tech stack. Things often change but logging has no reason to change now or in a foreseeable future.
  • A stable platform for monitoring has been critical. The SaaS offering frees up our time to focus on our core business.

Alternatives Considered

Azure Managed Grafana, Grafana, Prometheus, Sysdig Monitor and Azure Monitor

Other Software Used

Docker, MongoDB Atlas, Sysdig Monitor

Excellent log collection and filter capabilities at a very competitive pricing

Incentivized
Josep CedoView profile
CTO in Information Technology at Tekman Education (51-200 employees employees)

Use Cases and Deployment Scope

Log tracking, in an environment where we recycle machines quite often. With Papertrail we can have a single place to collect all those logs with confidence.

Pros

  • Collect logs
  • Filter logs
  • Create log families

Cons

  • Exporting logs
  • Scraping a log line to remove date and time

Return on Investment

  • Find Production problems faster
  • Affordable

Alternatives Considered

Amazon CloudWatch

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