Amazon Pay vs. iATS Payments

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Pay
Score 7.0 out of 10
N/A
Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.N/A
iATS Payments
Score 7.0 out of 10
N/A
iATS Payments is an integrated end-to-end donation processing solutions for nonprofit organizations. The iATS transaction processing services are specially designed to help nonprofit organizations save time and money on fundraising.N/A
Pricing
Amazon PayiATS Payments
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Amazon PayiATS Payments
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon PayiATS Payments
User Ratings
Amazon PayiATS Payments
Likelihood to Recommend
7.0
(0 ratings)
7.0
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
7.0
(0 ratings)
Implementation Rating
1.0
(0 ratings)
-
(0 ratings)
User Testimonials
Amazon PayiATS Payments
Likelihood to Recommend
I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.
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If you just need a basic payment processor, then iATS will work fine. If you are looking for more advanced integrations or automated functions then you may want to keep looking. We've utilized iATS for over 2 years and are currently in the process of switching to Classy/WePay due to the extra features they offer.
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Pros
  • Amazon Pay is an easy platform to integrate with shopping sites
  • Amazon Pay is easily integrated with a WordPress site for receiving the money from users
  • You can book air tickets, bus tickets, and railway tickets using Amazon Pay, and it is completely safe and secure.
  • Amazon Pay is simple and one can send the money easily
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  • Relatively good UI
  • Good support
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Cons
  • I've not seen a great deal of advertising across various social medium to promote this product across large industries.
  • I don't know if there is an offline feature where transactions can be made with a "pending" payment status, which ensures the seller the payment cannot be canceled or altered but allows for offline use. I'm not even sure this is a possibility.
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  • Website form integration into Salesforce needs improvement. You can create custom questions on your website, but there is no way to have the data import into certain fields, it only syncs to the database in the iATS fields, which makes reporting very difficult.
  • It's very tedious to set up a recurring donation, in fact, every time I do it I have to have their support team walk me through and ensure it's set up correctly.
  • No option for donors to elect to cover the transaction fees.
  • Automatic email notifications from online transactions are limited.
  • Sometimes (but not always) there is a one day delay in the transactions syncing to the database.
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Usability
It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.
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Support Rating
Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.
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There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
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Implementation Rating
I don't have any idea about this question.
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Alternatives Considered
Amazon Pay in comparison to the other UPI apps is a more trusted platform. The best part is that you can directly do Amazon shopping via Amazon wallet or Amazon UPI. Moreover in comparison to Google Pay Amazon Pay offers more cashback and relevant rewards. Amazon Pay is more recognized if we talk about its presence in the global market.
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iATS has a lot more functionality than PayPal, particularly when it comes to Salesforce integrations. Click&Pledge has the best Salesforce integration, while Classy has the slickest UI.
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Return on Investment
  • Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay.
  • The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay.
  • Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets.
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  • Increased donations.
  • Increased monthly recurring gifts.
  • Decreased use of Discover cards (we discourage using Discover cards).
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