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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amdocs CES

    Score9.4 out of 10
    N/AN/AN/A
    Pricing
    Amdocs CES
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Amdocs CES
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Amdocs CES
    Considered Both Products
    Amdocs
    Chose Amdocs CES
    Amdocs CES is more robust, scalable and powerful. Although the project delivery method and high customizations / development to reach the final problemas are points of attention
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Amdocs CES
    Sales Force Automation
    Comparison of Sales Force Automation features of Amdocs CES
    Feature
    Amdocs CES
    8.1
    1 Ratings
    Customer data management / contact management10.01 Ratings
    Workflow management3.01 Ratings
    Territory management7.01 Ratings
    Opportunity management7.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings
    Contract management10.01 Ratings
    Quote & order management8.01 Ratings
    Interaction tracking8.01 Ratings
    Channel / partner relationship management10.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Amdocs CES
    Feature
    Amdocs CES
    7.5
    1 Ratings
    Case management10.01 Ratings
    Help desk management5.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Amdocs CES
    Feature
    Amdocs CES
    10.0
    1 Ratings
    Lead management10.01 Ratings
    Email marketing10.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Amdocs CES
    Feature
    Amdocs CES
    7.0
    1 Ratings
    Task management7.01 Ratings
    Billing and invoicing management7.01 Ratings
    Reporting7.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Amdocs CES
    Feature
    Amdocs CES
    9.3
    1 Ratings
    Forecasting10.01 Ratings
    Pipeline visualization10.01 Ratings
    Customizable reports8.01 Ratings
    Customization
    Comparison of Customization features of Amdocs CES
    Feature
    Amdocs CES
    7.0
    1 Ratings
    Custom fields6.01 Ratings
    Custom objects6.01 Ratings
    Scripting environment6.01 Ratings
    API for custom integration10.01 Ratings
    Security
    Comparison of Security features of Amdocs CES
    Feature
    Amdocs CES
    9.0
    1 Ratings
    Single sign-on capability9.01 Ratings
    Role-based user permissions9.01 Ratings
    Social CRM
    Comparison of Social CRM features of Amdocs CES
    Feature
    Amdocs CES
    10.0
    1 Ratings
    Social data10.01 Ratings
    Social engagement10.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Amdocs CES
    Feature
    Amdocs CES
    6.5
    1 Ratings
    Marketing automation6.01 Ratings
    Compensation management7.01 Ratings
    Platform
    Comparison of Platform features of Amdocs CES
    Feature
    Amdocs CES
    10.0
    1 Ratings
    Mobile access10.01 Ratings
    User Ratings
    Amdocs CES
    Likelihood to Recommend
    8.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    Support Rating
    5.0
    (1 ratings)