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amoCRM vs. Microsoft Dynamics 365

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amoCRM

16 Reviews and Ratings

Microsoft Dynamics 365

954 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    amoCRM

    Score7.1 out of 10
    Small Businesses (1-50 employees)
    		amoCRM is a cloud-based sales management solution designed for small to medium sized businesses. Some key features include: Webform Integration, Pipeline Management and Tasks Management.

    $15

    /user/month

    Microsoft Dynamics 365

    Score7.4 out of 10
    		N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    amoCRMMicrosoft Dynamics 365
    Editions & Modules
    Basic
    $15
    /user/month
    Advanced
    $25.00
    /user/month
    Enterprise
    $45
    /user/month
    No answers on this topic
    Offerings
    Pricing Offerings
    amoCRMMicrosoft Dynamics 365
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo minimum amount of users. Free set-up assistance with your own personal amoCRM expert.—
    More Pricing Information
    Features
    amoCRMMicrosoft Dynamics 365
    Sales Force Automation
    Comparison of Sales Force Automation features of amoCRM and Microsoft Dynamics 365
    Feature
    amoCRM
    8.8
    2 Ratings
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Customer data management / contact management10.02 Ratings8.069 Ratings
    Workflow management8.42 Ratings8.067 Ratings
    Opportunity management8.02 Ratings7.063 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.42 Ratings7.066 Ratings
    Interaction tracking9.01 Ratings7.060 Ratings
    Territory management00 Ratings6.051 Ratings
    Contract management00 Ratings7.052 Ratings
    Quote & order management00 Ratings6.048 Ratings
    Channel / partner relationship management00 Ratings6.051 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of amoCRM and Microsoft Dynamics 365
    Feature
    amoCRM
    8.4
    2 Ratings
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Call center management8.42 Ratings7.045 Ratings
    Case management00 Ratings6.051 Ratings
    Help desk management00 Ratings7.049 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of amoCRM and Microsoft Dynamics 365
    Feature
    amoCRM
    8.8
    2 Ratings
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Lead management10.02 Ratings8.061 Ratings
    Email marketing7.72 Ratings7.062 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of amoCRM and Microsoft Dynamics 365
    Feature
    amoCRM
    6.3
    2 Ratings
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Task management8.22 Ratings8.059 Ratings
    Billing and invoicing management5.01 Ratings8.044 Ratings
    Reporting5.72 Ratings9.053 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of amoCRM and Microsoft Dynamics 365
    Feature
    amoCRM
    7.5
    2 Ratings
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Forecasting7.22 Ratings7.055 Ratings
    Pipeline visualization10.02 Ratings5.061 Ratings
    Customizable reports5.12 Ratings9.064 Ratings
    Customization
    Comparison of Customization features of amoCRM and Microsoft Dynamics 365
    Feature
    amoCRM
    8.5
    2 Ratings
    Microsoft Dynamics 365
    7.8
    67 Ratings
    Custom fields10.02 Ratings8.165 Ratings
    Scripting environment7.01 Ratings7.048 Ratings
    API for custom integration8.42 Ratings8.052 Ratings
    Custom objects00 Ratings8.060 Ratings
    Security
    Comparison of Security features of amoCRM and Microsoft Dynamics 365
    Feature
    amoCRM
    9.2
    2 Ratings
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Single sign-on capability10.01 Ratings7.056 Ratings
    Role-based user permissions8.42 Ratings6.057 Ratings
    Social CRM
    Comparison of Social CRM features of amoCRM and Microsoft Dynamics 365
    Feature
    amoCRM
    10.0
    1 Ratings
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Social data10.01 Ratings8.036 Ratings
    Social engagement10.01 Ratings7.037 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of amoCRM and Microsoft Dynamics 365
    Feature
    amoCRM
    8.4
    2 Ratings
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Marketing automation8.42 Ratings7.056 Ratings
    Compensation management00 Ratings6.029 Ratings
    Platform
    Comparison of Platform features of amoCRM and Microsoft Dynamics 365
    Feature
    amoCRM
    8.4
    2 Ratings
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Mobile access8.42 Ratings7.048 Ratings
    User Ratings
    amoCRMMicrosoft Dynamics 365
    Likelihood to Recommend
    8.2
    (2 ratings)
    6.3
    (90 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (20 ratings)
    Usability
    -
    (0 ratings)
    6.3
    (20 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (11 ratings)
    Online Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.2
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)