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amoCRM vs. Sugar Sell (SugarCRM)

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amoCRM

16 Reviews and Ratings

Sugar Sell (SugarCRM)

245 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    amoCRM

    Score7.1 out of 10
    Small Businesses (1-50 employees)
    		amoCRM is a cloud-based sales management solution designed for small to medium sized businesses. Some key features include: Webform Integration, Pipeline Management and Tasks Management.

    $15

    /user/month

    Sugar Sell (SugarCRM)

    Score5.2 out of 10
    		N/ASugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

    $19

    per month per user (3 users minimum, billed annually)

    Pricing
    amoCRMSugar Sell (SugarCRM)
    Editions & Modules
    Basic
    $15
    /user/month
    Advanced
    $25.00
    /user/month
    Enterprise
    $45
    /user/month
    Essentials
    $19
    per month (billed annually) per user (3 user minimum, 9 user maximum)
    Standard
    $59
    per month (billed annually) per user (10 User Minimum)
    Advanced
    $85
    per month (billed annually) per user (10 user minimum)
    Premier
    $135
    per month (billed annually) per user (10 user minimum)
    Offerings
    Pricing Offerings
    amoCRMSugar Sell (SugarCRM)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo minimum amount of users. Free set-up assistance with your own personal amoCRM expert.—
    More Pricing Information
    Features
    amoCRMSugar Sell (SugarCRM)
    Sales Force Automation
    Comparison of Sales Force Automation features of amoCRM and Sugar Sell (SugarCRM)
    Feature
    amoCRM
    8.8
    2 Ratings
    Sugar Sell (SugarCRM)
    4.8
    33 Ratings
    Customer data management / contact management10.02 Ratings5.032 Ratings
    Workflow management8.42 Ratings6.028 Ratings
    Opportunity management8.02 Ratings7.026 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.42 Ratings7.029 Ratings
    Interaction tracking9.01 Ratings3.030 Ratings
    Territory management00 Ratings6.026 Ratings
    Contract management00 Ratings3.026 Ratings
    Quote & order management00 Ratings4.024 Ratings
    Channel / partner relationship management00 Ratings2.025 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of amoCRM and Sugar Sell (SugarCRM)
    Feature
    amoCRM
    8.4
    2 Ratings
    Sugar Sell (SugarCRM)
    2.3
    24 Ratings
    Call center management8.42 Ratings2.019 Ratings
    Case management00 Ratings3.024 Ratings
    Help desk management00 Ratings2.017 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of amoCRM and Sugar Sell (SugarCRM)
    Feature
    amoCRM
    8.8
    2 Ratings
    Sugar Sell (SugarCRM)
    5.5
    25 Ratings
    Lead management10.02 Ratings6.022 Ratings
    Email marketing7.72 Ratings5.023 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of amoCRM and Sugar Sell (SugarCRM)
    Feature
    amoCRM
    6.3
    2 Ratings
    Sugar Sell (SugarCRM)
    3.0
    28 Ratings
    Task management8.22 Ratings4.026 Ratings
    Billing and invoicing management5.01 Ratings3.018 Ratings
    Reporting5.72 Ratings2.024 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of amoCRM and Sugar Sell (SugarCRM)
    Feature
    amoCRM
    7.5
    2 Ratings
    Sugar Sell (SugarCRM)
    3.3
    28 Ratings
    Forecasting7.22 Ratings3.024 Ratings
    Pipeline visualization10.02 Ratings2.025 Ratings
    Customizable reports5.12 Ratings5.027 Ratings
    Customization
    Comparison of Customization features of amoCRM and Sugar Sell (SugarCRM)
    Feature
    amoCRM
    8.5
    2 Ratings
    Sugar Sell (SugarCRM)
    5.5
    29 Ratings
    Custom fields10.02 Ratings6.029 Ratings
    Scripting environment7.01 Ratings6.019 Ratings
    API for custom integration8.42 Ratings5.025 Ratings
    Custom objects00 Ratings5.026 Ratings
    Security
    Comparison of Security features of amoCRM and Sugar Sell (SugarCRM)
    Feature
    amoCRM
    9.2
    2 Ratings
    Sugar Sell (SugarCRM)
    5.5
    27 Ratings
    Single sign-on capability10.01 Ratings5.021 Ratings
    Role-based user permissions8.42 Ratings6.026 Ratings
    Social CRM
    Comparison of Social CRM features of amoCRM and Sugar Sell (SugarCRM)
    Feature
    amoCRM
    10.0
    1 Ratings
    Sugar Sell (SugarCRM)
    3.0
    19 Ratings
    Social data10.01 Ratings3.019 Ratings
    Social engagement10.01 Ratings3.016 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of amoCRM and Sugar Sell (SugarCRM)
    Feature
    amoCRM
    8.4
    2 Ratings
    Sugar Sell (SugarCRM)
    4.5
    19 Ratings
    Marketing automation8.42 Ratings5.019 Ratings
    Compensation management00 Ratings4.013 Ratings
    Platform
    Comparison of Platform features of amoCRM and Sugar Sell (SugarCRM)
    Feature
    amoCRM
    8.4
    2 Ratings
    Sugar Sell (SugarCRM)
    4.0
    20 Ratings
    Mobile access8.42 Ratings4.020 Ratings
    User Ratings
    amoCRMSugar Sell (SugarCRM)
    Likelihood to Recommend
    8.2
    (2 ratings)
    2.0
    (59 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (26 ratings)
    Usability
    -
    (0 ratings)
    3.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (12 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)