AmTrav vs. TravelPerk

Amtrav is great for corporate travel for organizations with over 100-150 employees. I think it’s a very useful primarily self serve tool that gives employees autonomous choices about their travel arrangements. This would likely be a less appropriate solution for a very small company. I’m not sure if a very large company would find the tool scalable. For 500-1000 employees, it’s great

Incentivized

Very helpful in saving time and costs when it comes to planning business travel, tracking expenses, and reimbursement management. Their support team is friendly and comprehensive, they manage to do changes to our reservations within 10 hours before our trip with no extra costs. I can't find a scenario where it is less appropriate.

Incentivized

• Excellent user interface.
• Competitive booking rates that allow users a variety of options.
• Phenomenal customer service.

Incentivized

• I got very competitive flight tickets. Booking was very easy since I don't need to make a payment on my own.
• It was automatic payment by the company's preset card. Hence, the transaction was very smooth.
• I was able to do a group booking when we went for a business meeting. It helped us to get same rows seats, hence it was more productive even inside the flight.
• Any time I contact the support team the response was immediate and great.

Incentivized

• Filtering flights by average on-time reliability is not available.
• Permissions can be tricky for approvers. It's not always easy to see what your team is doing.
• Google Calendar integration is flawed -- it keeps adding events for time you've approved but does not signify who the travel is for.

Incentivized

• Truly awful customer service agents who are careless and make mistakes constantly
• Inability to see other travelers on the App, even as an admin
• AE does not escalate issues quickly or seriously enough

Support is the absolute best part of the platform. Users who have any issues at all are free to contact AmTrav and work through a solution. Missed flights or emergency car rentals are a breeze -- all that needs to be done is to call the AmTrav support number and a solution is worked out with minimal involvement.

Incentivized

Great customer service and the chat is wonderful. There is always someone connected.

Incentivized

AmTrav excels in customer service. They have won us over by proving that, when in times of need, they can get the job done. If an employee has an issue, it can be a very stressful time for both the employee and the travel booking managers. AmTrav takes the responsibility in a way that we haven't seen demonstrated before and organises a fix.

Incentivized

TravelPerk does not make us pay for booking flights so it is a much cheaper option for the same quality of service. The chat option is great, compared to phone customer service with Egencia that also gets costly: $22/call.

Incentivized

• Provides an easy accounting on employee travel expeneses
• Does not offer flexibility from whom you can book with, I believe.
• Keeps your bookings all in one place and convenient once you're ready to do an expense report.
• It makes completing your Travel and Expensive report easier and quicker

Incentivized

• Saves the HR and events team time: employees can book their travel by themselves
• Saves the finance team time: employees book travel using the corporate card, so they don't need to be reimbursed
• Efficient documentation: it's very easy to see and manage employees' trip info and receipts in one place, which helps with accounting

Incentivized