Andar/360 vs. Greater Giving

If they are a United Way organization, I would absolutely recommend. If they aren't a United Way but offer employee giving to organizations, or act as flow-through, Andar/360 will also be a great fit. If the charity is a smaller organization, Andar/360 would be too complex and wouldn't be used to its full capacity.

Incentivized

Greater Giving is well suited for an organization that is looking to save money on their event software and need a full service solution. It is not as sophisticated as others on the market, but it will allow you to get everything you need done for a reasonable price. This is meant to be used by nonprofit event professionals.

Incentivized

• Fund distribution
• Reporting
• Record keeping of funds and other data points
• Audit track
• Data import
• Queuing tasks

Incentivized

• Greater Giving is very user-friendly for both staff and volunteers
• Greater Giving sales and receipt generating features are well received by the guest at our event
• Greater Giving provides excellent customer support - in particular, their "night of" event support

Incentivized

• Data export
• Navigation between records
• User interface

Incentivized

• Love to see more places to log expenses, so you can run a total report of net income.
• It's often a bit wide for my screen, which I can work around.

Incentivized

Greater Giving is very intuitive. It’s easy to set up in the backend and change as needed. Anytime we couldn’t figure something out on our own, our customer service representative was always available and super helpful!

Incentivized

Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.

Andar/360 is very robust, as the United Way is a large and complex organization across the globe. Andar/360 has almost everything that meets the needs of such a complex giving and funding structure.

Incentivized

We currently use Eventbrite for our pre-event ticket and sponsorship sales as they have a much more streamlined webpage that is customizable, they allow us to pass on the fees to our purchasers, AND they do not charge an annual fee on top of the processing fees. However, they do not have the ability to let you swipe a credit card in advance - you need a membership to Bidding for Good to do so. We tried using Eventbrite and Bidding for Good for only 1 event before we switched back to Greater Giving. Neither platform allowed you to send out tax receipts and the on-site event management was subpar compared to the ease of Greater Giving.

Incentivized

• Distribution of funds gets recalculated with employee giving; it has a very complex backend structure and sometimes it's out of your control
• Amazing import capability to bring in data from other tools via integration
• job queuing to save time and bandwidth
• Export and querying needs much improvement, the logic build is not intuitive, and the interface is outdated

Incentivized

• Having one system that can manage online donations, ticket purchases, online auction, donor tax letters, etc. has created efficiency for my org.
• Reports are flawed and lack of data integration with other systems causes me to do a lot of unnecessary manual work.