TrustRadius: an HG Insights company

AnswerDash vs. Mojo Helpdesk

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AnswerDash

    Score8 out of 10
    N/AAnswerDash is a self-service tool that enables online businesses to give their website visitors the right information, in the right place, at the right time. According to the vendor, with AnswerDash's Predictive Q&A Engine, companies dramatically cut their support costs while improving customer satisfaction. Founded by experts in human-computer interaction at the University of Washington, AnswerDash was named a Cool Vendor in Gartner's 2015 CRM Customer Service Report and received backing from…N/A

    Mojo Helpdesk

    Score8.1 out of 10
    N/AMojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software.

    $24

    per month

    Pricing
    AnswerDashMojo Helpdesk
    Editions & Modules
    No answers on this topic
    Mini Me
    $0
    Includes 10 agents
    Professional
    $29
    Includes 10 agents
    Enterprise
    $99
    Includes 10 agents
    Unlimited
    $399
    Unlimited agents
    Offerings
    Pricing Offerings
    AnswerDashMojo Helpdesk
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Features
    AnswerDashMojo Helpdesk
    Incident and problem management
    Comparison of Incident and problem management features of AnswerDash and Mojo Helpdesk
    Feature
    AnswerDash
    -
    Ratings
    Mojo Helpdesk
    9.8
    1 Ratings
    Organize and prioritize service tickets00 Ratings10.01 Ratings
    Expert directory00 Ratings10.01 Ratings
    Subscription-based notifications00 Ratings10.01 Ratings
    ITSM collaboration and documentation00 Ratings9.01 Ratings
    Ticket creation and submission00 Ratings10.01 Ratings
    Ticket response00 Ratings10.01 Ratings
    Self Help Community
    Comparison of Self Help Community features of AnswerDash and Mojo Helpdesk
    Feature
    AnswerDash
    -
    Ratings
    Mojo Helpdesk
    10.0
    1 Ratings
    External knowledge base00 Ratings10.01 Ratings
    Internal knowledge base00 Ratings10.01 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of AnswerDash and Mojo Helpdesk
    Feature
    AnswerDash
    -
    Ratings
    Mojo Helpdesk
    10.0
    1 Ratings
    Customer portal00 Ratings10.01 Ratings
    Social integration00 Ratings10.01 Ratings
    Email support00 Ratings10.01 Ratings
    Help Desk CRM integration00 Ratings10.01 Ratings
    User Ratings
    AnswerDashMojo Helpdesk
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (1 ratings)