TrustRadius: an HG Insights company

AnswerHub vs. Khoros Communities

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AnswerHub

    Score1 out of 10
    N/AAnswerHub is robust developer relations software that promises to give you everything you need to build, manage, and grow a thriving internal or external online community to share knowledge. The vendor says users can capture, organize, and share knowledge in a variety of ways including questions and answers, ideas, and knowledge base articles. Built-in gamification helps to engage and identify topic experts to allow for easy question routing. Advanced features like moderation,…N/A

    Khoros Communities

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    Khoros Communities is a fully-featured community platform, built for self-service support, education and collaboration. Organizations can host a vibrant space where customers can find answers, develop expertise, share experiences, and connect with their brand.N/A
    Pricing
    AnswerHubKhoros Communities
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AnswerHubKhoros Communities
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsCall for pricing: (919) 678-0300Pricing is variable based on the needs of the customer.
    More Pricing Information
    Community Pulse
    AnswerHubKhoros Communities
    Considered Both Products
    Devada
    No answer on this topic
    Khoros (Formerly Spredfast + Lithium)
    Chose Khoros Communities
    Khoros was the best use for our needs and other solutions were always missing at least one or more features that were crucial for our use case and the workaround proposed by other platforms weren't simply enough. Most of them have their strong side and it is hard to say, which …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    AnswerHubKhoros Communities
    Likelihood to Recommend
    -
    (0 ratings)
    8.5
    (94 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.8
    (7 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (5 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    4.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.5
    (85 ratings)