Antavo AI Loyalty Cloud vs. LoyaltyLion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Antavo AI Loyalty Cloud
Score 7.6 out of 10
N/A
Antavo is an Enterprise Loyalty Cloud, providing technology to manage experience-based, paid, and lifestyle loyalty programs online, in-store, or on mobile. Antavo’s no-code, API-centric platform makes the loyalty program experience customizable so loyalty and marketing teams can run their program internally, without IT help. Antavo helps global clients like BMW, KFC or Kathmandu and global businesses in air travel, pharma and fashion. Antavo…N/A
LoyaltyLion
Score 2.0 out of 10
N/A
LoyaltyLion is a data-driven loyalty and engagement platform used by thousands of ecommerce brands worldwide. The vendor says merchants use LoyaltyLion when they want a fully customised loyalty program that promises to increase customer engagement, retention and spend. Stores using LoyaltyLion typically generate at least $15 for every $1 they spend on the platform. A selection of leading brands use LoyaltyLion to drive customer retention and…
$159
up to 800 monthly orders
Pricing
Antavo AI Loyalty CloudLoyaltyLion
Editions & Modules
No answers on this topic
Small Business
$159.00
up to 800 monthly orders
Classic
$399.00
up to 2000 monthly orders
Advanced
$699.00
up to 4000 monthly orders
Offerings
Pricing Offerings
Antavo AI Loyalty CloudLoyaltyLion
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsLoyaltyLion also works with Enterprise ecommerce retailers - please contact our team for more information on pricing.
More Pricing Information
Community Pulse
Antavo AI Loyalty CloudLoyaltyLion
Considered Both Products
Antavo AI Loyalty Cloud
LoyaltyLion
Chose LoyaltyLion
In my opinion, Smile eats LoyaltyLion for breakfast, it was not on BigCommerce however so in my opinion could not use it
Chose LoyaltyLion
The integration with Shopify was the most important aspect for me and so LoyaltyLion took the cake for me. Also, the features that it provides for the price made it an easy pick. Tried other apps but they were either too complex to set up or needed extra steps to integrate with …
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User Ratings
Antavo AI Loyalty CloudLoyaltyLion
Likelihood to Recommend
7.6
(0 ratings)
2.0
(0 ratings)
Usability
7.4
(0 ratings)
-
(0 ratings)
Support Rating
6.0
(0 ratings)
-
(0 ratings)
User Testimonials
Antavo AI Loyalty CloudLoyaltyLion
Likelihood to Recommend
One specific scenario where Antavo proved to be well-suited was the activation of a challenge where customers earned bonus loyalty points if they used a specific gift card for a purchase on the website. This feature was implemented smoothly and effectively boosted customer engagement. On the other hand, a scenario where Antavo fell short was during an export of the entire customer database (2.5 million users), aggregated by levels (4 levels) with details of points that had expired over the course of the year. The extraction process for these data, even after months, was never completed.
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It says it's a loyalty program, but it's not really fit for purpose in my opinion
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Pros
  • Customer Service
  • Agile
  • API connections
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  • In my opinion, it ties you into long contracts to suit their own needs
  • In my opinion, provides basic customer support to save them money
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Cons
  • Can't access through mobile devices.
  • Sometimes uploading files doesn't work.
  • Regional languages are not supported in app.
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  • Integration only with shopify
  • UI could be better
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Usability
First loyalty platform for me personally and has been easy and great to pick up. The training academy is excellent and the customer service has been great
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No answers on this topic
Support Rating
Customer support is not well organised and you can make many efforts to get the resolution. For email or phone support you have to have the patience to deal with the support team, also if you submit a query the responding time is usually high.
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No answers on this topic
Alternatives Considered
The integration between Antavo and Bloomreach is out of the box.
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The integration with Shopify was the most important aspect for me and so LoyaltyLion took the cake for me. Also, the features that it provides for the price made it an easy pick. Tried other apps but they were either too complex to set up or needed extra steps to integrate with Shopify. For LoyaltyLion all I had to do was click a button to install the app and add a few settings and I was ready to load.
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Return on Investment
  • Increased engagement with existing loyalty users
  • Brought new users
  • Increased ROI
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  • It has improved my sales considerably since customers are more willing to buy from me instead of marketplaces
  • We have seen a higher returning customer rate since using Loyalty points.
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ScreenShots

Antavo AI Loyalty Cloud Screenshots

Screenshot of Antavo is a pure-play loyalty program technology vendor.Screenshot of Antavo’s no-code Workflows tool has a visual editor, so creating, running, and modifying loyalty campaigns & offers requires neither coding nor help from the IT department.Screenshot of A comprehensive look at a member’s stats, transaction and reward history inside the loyalty platform. Antavo’s Customer Insights helps to answer these questions.Screenshot of Antavo provides a variety of gamification elements and makes it easier for clients to set up their gamified loyalty program.Screenshot of Build and manage a reward catalog in Antavo’s Back-office, to allow users to ffer a range of incentives, including experiential rewards, coupons, vouchers, products or even services.Screenshot of Antavo’s platform offers a built-in editor for Mobile Passes that can be used without a learning curve. The editor is integrated with both Android & iOS platforms.

LoyaltyLion Screenshots

Screenshot of Reach loyalty program members wherever they are shopping - on desktop or mobile devicesScreenshot of Use data and insights from your loyalty program to show customers that you value and understand their individual buying behaviours