Antavo AI Loyalty Cloud vs. Tango Card

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Antavo AI Loyalty Cloud
Score 7.6 out of 10
N/A
Antavo is an Enterprise Loyalty Cloud, providing technology to manage experience-based, paid, and lifestyle loyalty programs online, in-store, or on mobile. Antavo’s no-code, API-centric platform makes the loyalty program experience customizable so loyalty and marketing teams can run their program internally, without IT help. Antavo helps global clients like BMW, KFC or Kathmandu and global businesses in air travel, pharma and fashion. Antavo…N/A
Tango Card
Score 9.5 out of 10
Enterprise companies (1,001+ employees)
Tango Card provides digital rewards and incentives. Users can access a global catalog that includes popular e-gift cards, digital Visa and Mastercard rewards, non-profit donations and bitcoin e-gift cards. Tango Card backs their catalog with technology and expert support. Incentives can be delivered in bulk, on-the-spot, or by API integration. The vendor’s value proposition that this provides convenience for their customers and guarantees that rewards arrive exactly at the right time to…
$0
You only pay for the incentives
Pricing
Antavo AI Loyalty CloudTango Card
Editions & Modules
No answers on this topic
Only One Edition
$0
You only pay for the incentives
Only One Edition
$0
You only pay for the incentives
Delivery to an Individual
$2.00
Per Card
Delivery to a Corporate Addtess
$2.00
Per Card
Offerings
Pricing Offerings
Antavo AI Loyalty CloudTango Card
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsWe provide all of our services at no additional cost. The only cost is the face value of all e-gift cards or other rewards and incentives send via our API.
More Pricing Information
Community Pulse
Antavo AI Loyalty CloudTango Card
Considered Both Products
Antavo AI Loyalty Cloud
Tango Card
Chose Tango Card
I was an unfortunate recipient of funds via a Tango Card... Hopefully, there will be a resolution with the returned funds (due to the shipping issue.) The FAQ says otherwise... will be interesting to see how Tango responds.
Chose Tango Card
We liked Tango Card much more as it was easier to use and had more flexibility within our company. It allowed us to be more creative as well. The scale of cards and ease of use, both front and back end were huge decision points for us. Everything about Tango Card appeared to be …
Chose Tango Card
There were couple of things that set Tango Card ahead of the game. Enhanced security features, Supported by PCIDSS 3.2, user friendliness in admin modules as well as in e card redemption process and affordability Additionally the flexibility in Tango Card platforms helped the …
Chose Tango Card
Comparatively, Tango Card is far superior to Giftbit in my use case (i.e. API connected to online community platform). Largely due to it works for the end user (the recipient of the reward) much more simply and it is stress-free. With Giftbit, I had tons of users who never got …
Best Alternatives
Antavo AI Loyalty CloudTango Card
Small Businesses
Growave
Growave
Score 9.7 out of 10

No answers on this topic

Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 7.1 out of 10

No answers on this topic

Enterprises
Oracle Marketing
Oracle Marketing
Score 7.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Antavo AI Loyalty CloudTango Card
Likelihood to Recommend
7.6
(0 ratings)
3.0
(0 ratings)
Usability
7.4
(0 ratings)
10.0
(0 ratings)
Support Rating
6.0
(0 ratings)
9.0
(0 ratings)
User Testimonials
Antavo AI Loyalty CloudTango Card
Likelihood to Recommend
One specific scenario where Antavo proved to be well-suited was the activation of a challenge where customers earned bonus loyalty points if they used a specific gift card for a purchase on the website. This feature was implemented smoothly and effectively boosted customer engagement. On the other hand, a scenario where Antavo fell short was during an export of the entire customer database (2.5 million users), aggregated by levels (4 levels) with details of points that had expired over the course of the year. The extraction process for these data, even after months, was never completed.
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Works great for market research, and for large batches of fulfillment. Where it shines most for me is in the international realm. We do tracking studies across dozens of countries and this has been a great help for us in making those studies feasible.
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Pros
  • Customer Service
  • Agile
  • API connections
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  • Tango Card is very easy to use and set-up
  • Tango Card makes it easy to allow for multiple gift card options
  • Tango Card allows for excel imports of respondents, which keeps things nice and simple
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Cons
  • Can't access through mobile devices.
  • Sometimes uploading files doesn't work.
  • Regional languages are not supported in app.
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  • The initial setup of the API with all the ACH info was a bit complicated.
  • The only speedbump (not big concern) is the branding of a Tango Card - when saying that to recipients, they don't "get it" immediately and some quick-to-judgement folks can say they don't want it.
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Usability
First loyalty platform for me personally and has been easy and great to pick up. The training academy is excellent and the customer service has been great
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No issues to report = 10. I cannot think of simpler usability in this category.
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Support Rating
Customer support is not well organised and you can make many efforts to get the resolution. For email or phone support you have to have the patience to deal with the support team, also if you submit a query the responding time is usually high.
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Giving it a 9 only because I haven't been using it for more than 6 months but that said, I've had enough projects and redemptions to get a full understanding of its performance. TANGO CARD just works better than the rest for the redemption experience for the end recipient.
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Alternatives Considered
The integration between Antavo and Bloomreach is out of the box.
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I was an unfortunate recipient of funds via a Tango Card... Hopefully, there will be a resolution with the returned funds (due to the shipping issue.) The FAQ says otherwise... will be interesting to see how Tango responds
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Return on Investment
  • Increased engagement with existing loyalty users
  • Brought new users
  • Increased ROI
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  • Tango Card has increased out survey response rates
  • Tango Card has increase our overall response counts
  • By doing so, some of our board KPIs are better measured
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ScreenShots

Antavo AI Loyalty Cloud Screenshots

Screenshot of Antavo is a pure-play loyalty program technology vendor.Screenshot of Antavo’s no-code Workflows tool has a visual editor, so creating, running, and modifying loyalty campaigns & offers requires neither coding nor help from the IT department.Screenshot of A comprehensive look at a member’s stats, transaction and reward history inside the loyalty platform. Antavo’s Customer Insights helps to answer these questions.Screenshot of Antavo provides a variety of gamification elements and makes it easier for clients to set up their gamified loyalty program.Screenshot of Build and manage a reward catalog in Antavo’s Back-office, to allow users to ffer a range of incentives, including experiential rewards, coupons, vouchers, products or even services.Screenshot of Antavo’s platform offers a built-in editor for Mobile Passes that can be used without a learning curve. The editor is integrated with both Android & iOS platforms.

Tango Card Screenshots

Screenshot of Send popular incentives via API.