AnyDesk vs. Apple Remote Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.2 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$274.80
per year 1 licensed user with 3 login devices
Apple Remote Desktop
Score 6.6 out of 10
N/A
Apple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.
$79.99
one-time fee
Pricing
AnyDeskApple Remote Desktop
Editions & Modules
Solo
$22.90
per month (billed annually) 1 licensed user with 3 login devices
Standard
$35.90
per month (billed annually) 20 licensed users in a team
Advanced
$79.90
per month (billed annually) 100 licensed users in a team
Enterprise
Custom
per year billed annually
No answers on this topic
Offerings
Pricing Offerings
AnyDeskApple Remote Desktop
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
More Pricing Information
Community Pulse
AnyDeskApple Remote Desktop
Considered Both Products
AnyDesk

No answer on this topic

Apple Remote Desktop
Chose Apple Remote Desktop
Microsoft Remote desktop tends to perform better, especially over the internet and has multiple implementations, including open source.
AnyDesk is multi platform (both server and client) and more suitable for ad-hoc remote sessions.
Chose Apple Remote Desktop
Apple Remote Desktop still requires more work on its functionality, but the other market giants are way ahead of it when it comes to utilities and services. TeamViewer was the first software that we used and it was so good, we wanted to try something else so we switched to …
Features
AnyDeskApple Remote Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
9.0
30 Ratings
10% above category average
Apple Remote Desktop
8.0
25 Ratings
2% below category average
Screen sharing9.728 Ratings8.925 Ratings
File transfer8.030 Ratings9.024 Ratings
Instant message8.026 Ratings9.320 Ratings
Secure remote access with Smart Card authentication9.217 Ratings8.53 Ratings
Access to sleeping/powered-off computers9.324 Ratings7.219 Ratings
Over-the-Internet remote session9.728 Ratings9.019 Ratings
Initiate remote control from mobile8.727 Ratings7.06 Ratings
Remote management of servers & workstations10.024 Ratings8.421 Ratings
Remote Active Directory® management10.020 Ratings7.08 Ratings
Centralized management dashboard7.425 Ratings8.516 Ratings
Session record9.025 Ratings7.39 Ratings
Annotations7.723 Ratings7.05 Ratings
Monitoring and Alerts8.523 Ratings8.312 Ratings
Multi-platform remote control10.027 Ratings6.37 Ratings
Best Alternatives
AnyDeskApple Remote Desktop
Small Businesses
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.1 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.1 out of 10
Enterprises
Remote Desktop Manager
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Score 9.1 out of 10
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Score 9.1 out of 10
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User Ratings
AnyDeskApple Remote Desktop
Likelihood to Recommend
8.4
(30 ratings)
8.4
(25 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(3 ratings)
Usability
8.0
(5 ratings)
9.0
(4 ratings)
Support Rating
9.3
(12 ratings)
10.0
(4 ratings)
Implementation Rating
-
(0 ratings)
10.0
(3 ratings)
User Testimonials
AnyDeskApple Remote Desktop
Likelihood to Recommend
AnyDesk Software
It is suited for every business. You can use it whether you are an individual, student, professional, or organization. You can simply download it, ask the user to share their ID, connect to their system, and support them remotely. You don't require any special skill or technical knowledge to use it.
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Apple
I would rate this higher if I was confident that Apple is continuing to develop this utility. It has only received minor updates for quite a long time, and is not featured much in any of Apple's online material. It really is a useful utility, but it is starting to show its age and is fraying a bit around the edges in some respects. It could be very useful when integrated with the various MDM solutions (in our case, Jamf Pro) especially when an engineer needs to force something immediately and can't wait for a check-in, and also can't depend on the end user being able to (for instance) do a sudo jamf policy or sudo jamf recon.
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Pros
AnyDesk Software
  • Minimises the physical involvement of our trainers for training new technicians joining the company.
  • Building better relationships with our clients by assisting them with bookings and understanding services.
  • Also we use it to manage clients feedbacks and share information with each other.
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Apple
  • Automator Actions: This is a very cool feature and cost saving as it reduces human effort by automating the workflow of tasks.
  • Curtain Mode: This lets you block your local user's view of the desktop while performing administrative tasks.
  • Spotlight Search: It can perform lightning fast searches on machines using the spotlight search feature of OS X and thus saves a lot of time.
Read full review
Cons
AnyDesk Software
  • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
  • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
  • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
  • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
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Apple
  • I would like to see more included Unix scrips that can be pushed to clients.
  • Inclusion of a way to remote control or screen share with Windows machines would be useful, as I manage a handful of Windows machines. While this would be possible using VNC on the Windows machines, including the ability to connect using Windows terminal connections would be awesome, for me.
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Likelihood to Renew
AnyDesk Software
I don't have any reason to change
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Apple
It is a fairly unique tool in the level of integration it has with Apple Desktop products. It definitely needs some engineering attention, and it should be expanded to the iOS arena. It is not perfect, but it is very useful and fills an otherwise fairly empty niche in the support toolkit realm. The built-in screen sharing app in macOS handles the direct screen control or viewing function fairly well, but it does not have all of the other mass control features that Apple Remote Desktop supplies.
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Usability
AnyDesk Software
Considering the overall experience compared to other products, I find this to be very user-friendly, lighter to use, and accessible to individuals who are not familiar with computers. Data transfer is quicker and easier. There is no need to train people to use this. It can be done with a few instructions over the phone.
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Apple
Once it is set up, it is quite straightforward to use. However, currently, it requires both a script to run to set up permissions and controls, AND a command from the MDM to authorize it to be active. The MDM management command is manual. This is not conducive to an automated workflow, and sometimes gets forgotten. Then, the endpoint is not contactable until someone realizes that the MDM command was not sent or was not successful.
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Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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Apple
When i have needed support it was for Hardware not the software itself
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Implementation Rating
AnyDesk Software
No answers on this topic
Apple
Very quick and easy install with no real issues
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Alternatives Considered
AnyDesk Software
Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
Read full review
Apple
I would feel much more comfortable having one of these alternative solutions as our Remote Desktop management tools. Each has their drawbacks and expenses associated with them, but we simply have too large of a deployment to not be considering alternatives. If it is the only solution you can afford, it is OK to start here. I could see where this would have a return on investment, but it is really only suitable for a very small and localized scale. If employees are at all mobile, the duct taping of products necessary (VPN, distribution points, script repositories) would be very cumbersome.
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Return on Investment
AnyDesk Software
  • Time cost saving:
  • As it can help to solve issues remotely it saves much time and effort while working
  • Minimal requirement:
  • AnyDesk doesn't ask much setup or requirement that is beneficial and same time its easy to use also
  • Versatile:
  • AnyDesk is versatile used tool and same time user friendly also, it doesn't cost special training time or hard precautions for any user
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Apple
  • Apple Remote Desktop has a positive return on investment because for the expense to the school, the value it brings to teachers is important. The return on improved student performance is very difficult to measure financially, but there is a definite return.
  • The overall objective of education is to increase student learning, ARD does that phenomenally. Parents see the tool used and are impressed at what the capabilities of the tool can do and how it impacts how active their students are as well as how well they can learn.
  • One negative impact is that teachers rely too much on this tool rather than on actually teaching sometimes.
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ScreenShots