TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AnyDesk

    Score8.1 out of 10
    N/AAnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

    $274.80

    per year 1 licensed user with 3 login devices

    TeamViewer

    Score8.5 out of 10
    N/ATeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

    $299

    per year

    Pricing
    AnyDeskTeamViewer
    Editions & Modules
    Solo
    $22.90
    per month (billed annually) 1 licensed user with 3 login devices
    Standard
    $35.90
    per month (billed annually) 20 licensed users in a team
    Advanced
    $79.90
    per month (billed annually) 100 licensed users in a team
    Enterprise
    Custom
    per year billed annually
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    AnyDeskTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
    More Pricing Information
    Community Pulse
    AnyDeskTeamViewer
    Considered Both Products
    AnyDesk Software
    Chose AnyDesk
    It is much affordable than TeamViewer and offers flexible plan.
    Incentivized
    Chose AnyDesk
    The most important thing is ease of use and easy to understand. zoom, Google Meet and TeamViewer and very complicated as compared to AnyDesk. Within 2-3 clicks we can connect get access and get the work done. It doesn't need the user to be well worse with the system even a noob …
    Incentivized
    Chose AnyDesk
    We choose AnyDesk as it is more affordable and secured solution than TeamViewer.
    Incentivized
    Chose AnyDesk
    The free version of TeamViewer is unstable; the remote connection is frequently lost. Anydesk's remote connection is much more reliable and consistent. Even so, I prefer AnyDesk over other software because it's a lot easier to install and runs very well. Aside from that, its …
    Incentivized
    Chose AnyDesk
    AnyDesk has some upsides against TeamViewer :

    Incentivized
    Chose AnyDesk
    They share great qualities between one another. One, however, has the advantage and that is AnyDesk. it is much more user friendly and a lighter program for computers. I recommend it highly over TeamViewer.
    Incentivized
    Chose AnyDesk
    TeamViewer, you have to pay for unless you use the local area connection feature, and AnyDesk is free.
    Incentivized
    Chose AnyDesk
    TeamViewer is a nice software for remote control too but AnyDesk is much better than it because of its small size and faster processing. Anydesk also simpler and easy to install, so it gives a nice competition to TeamViewer.
    Incentivized
    Chose AnyDesk
    TeamViewer offers support for more platforms: Windows 10, 8, 7, Vista, XP and 2000, Windows Home Server, Windows Server 2012, 2008, 2003 and 2000; Mac, Linux, Android, Windows Phone, iOS, and BlackBerry. It also has two-factor authentication, Whitelist of allowed users, …
    Incentivized
    Chose AnyDesk
    We decided to go with AnyDesk instead of TeamViewer due to it's better price offering
    Incentivized
    Chose AnyDesk
    I personally feels that, AnyDesk is much faster, affordable and user-friendly than TeamViewer so I choose AnyDesk only.
    Incentivized
    Chose AnyDesk
    TeamViewer is very expensive, but offers similar functionality.
    Splashtop is free to use when used with Atera RMM/PSA - very easy to use in this environment as there is no login requirements on Atera Clients and the users endpoint can be managed without the user having to worry …
    Incentivized
    Chose AnyDesk
    The chat option, central dashboard, file management, shared clipboard makes and remote access link creation, makes TeamViewer to be preferred when having remote access required for a problem solving and more, if it would take a long time to be connected.
    Incentivized
    Chose AnyDesk
    AnyDesk is so much easier to use than any of the alternatives I've tried, and actually has basic features like remembering passwords for unattended access. The file transfer is also a heck of a lot better on AnyDesk, as the copy and paste function just saves so much time …
    Incentivized
    Chose AnyDesk
    We selected AnyDesk due to its faster deployment and end-user friendliness, which helps speed up the implementation process.
    Incentivized
    Chose AnyDesk
    Pricing was the only factor to choose AnyDesk.
    Incentivized
    Chose AnyDesk
    This is an easy to use software, the features, functionalities, and interface is top notch.
    Incentivized
    Chose AnyDesk
    AnyDesk offered us many features that help us to diversify care and problems quickly and from any device.
    Incentivized
    Chose AnyDesk
    • As the AnyDesk address is constant, we do not have to share the ID multiple times with the same person.
    • Always shows a list of recent sessions so it will be easier to connect with people we frequently contact.
    • Innovative, reliable, and secure.
    Incentivized
    Chose AnyDesk
    AnyDesk is a low-storage device so you can tell the client to download it anywhere you are connected with the internet and it will get installed very quickly. The screen sharing in this application is very clean and resolution quality is high, you can only access once the …
    Incentivized
    Chose AnyDesk
    Compact size, easy to configure.
    Incentivized
    Chose AnyDesk
    None of the alternatives we tried were on the TrustRadius list, but speaking of them, none were as simple to use and configure as AnyDesk. All that we tried had connection issues. An example was terminating remote access unexpectedly several times while using the software.
    Incentivized
    Chose AnyDesk
    Usablity for sure. other files are huge take lots of space, RAM, if the version is same you can't with that remote desk. Google Meet sometimes gives echo noise when we connect, so it dont use it much
    Incentivized
    TeamViewer
    Chose TeamViewer
    Reliability, sophisticated features, and strong security were the main factors for selecting TeamViewer over AnyDesk.
    Incentivized
    Chose TeamViewer
    I used AnyDesk before because it was fast and cheaper. I switched to TeamViewer because it has more features, like remote printing, and works better with different devices. TeamViewer also gives better support and tools for managing multiple clients.
    Incentivized
    Chose TeamViewer
    First of all the overall experience of TeamViewer feels and looks user friendly more than AnyDesk. The secure connection of 256-bit AES encryption and RSA 2048-bit key exchange. With TeamViewer, experienced users have numerous advanced options to help employees effectively, …
    Incentivized
    Chose TeamViewer
    No we do not use other then TeamViewer. TeamViewer offers enterprise-grade security, two-factor authentication, and compliance with GDPR, HIPAA, and SOC 2. AnyDesk has had past security concerns (e.g., vulnerability exploits). TeamViewer provides features like centralized …
    Incentivized
    Chose TeamViewer
    TeamViewer is very well known for stability and strong performance (can lag on low-speed internet) whereas AnyDesk
    Incentivized
    Chose TeamViewer
    We selected TeamViewer due to its unique suite of features. Comparing connection latency with other platforms, TeamViewer outperformed them while being more performant, using fewer system resources. Unlike other platforms, which keep alerts about usage plans and advertise the …
    Incentivized
    Chose TeamViewer
    With AnyDesk, it doesn’t have the granular control over certain settings or actions that they’d like, particularly in terms of adjusting session settings or controlling security protocols but with TeamViewer you get it.
    Incentivized
    Chose TeamViewer
    AnyDesk, despite being relatively light on system utilization, didn’t offer some of the pro collaboration features that we required. All the functionalities that were part of TeamViewer matched well with the functionality, ease, and cost aspects needed to support our team's work.
    Incentivized
    Chose TeamViewer
    Overall TeamViewer is superior to other remote solutions that I've used. It is faster and more reliable, with a better overall interface and management console. AnyDesk is generally slower and the interface is not as intuitive or easy to use. Endpoint Central is also slower …
    Incentivized
    Chose TeamViewer
    Very easy, no advanced config needed. Highly reliable even on low bandwidth. Strong encryption, 2fA session logging. Work on cross-platfrom like windows, Linux, macOS etc. Smooth even under average network. Session recording, unattended accessc and chat. Strong enterprise …
    Incentivized
    Chose TeamViewer
    It offered a seamless and secure remote connection experience
    Incentivized
    Chose TeamViewer
    We choose TeamViewer due to its features and reputation.
    Incentivized
    Chose TeamViewer
    It was cost friendly compared to them and it also provided us with a sleek and modern interface with no distruptions.
    Also unlike some tools TeamViewer allows secure remote access without the need for complex vpn set up.
    It was also very userfriendly and easier to setup and …
    Incentivized
    Chose TeamViewer
    Basically we require only one tool for meeting as well as for remote connection so we prefer it as well as file transfer is also one of the requirements so we prefer to use this instead of taking different tools subscription
    Incentivized
    Chose TeamViewer
    TeamViewer was selected primarily due to its broader range of features for larger teams and complex support needs including multi user sessions, Comprehensive remote support, Device Management Tools, Cross Platform Support, integration with other business systems. For business …
    Incentivized
    Chose TeamViewer
    I am using above listed software's. TeamViewer is best for IT Teams for remote troubleshooting. It has advance features like file transfer, session recording and multidevice support. It is secured and trusted platform as using this from so many years. It provides cross platform …
    Incentivized
    Chose TeamViewer
    TeamViewer is always ahead of the game in new innovation and technological improvements compared to its competitors. I have always found TeamViewer's UI and UX user-friendly and quite easy to use. The security of connection is quite strong as well which makes it better compared …
    Incentivized
    Chose TeamViewer
    Decision was made based on features, product price and external recommendations.
    Incentivized
    Chose TeamViewer
    I find TeamViewer much more fluid, it doesn't slow down or crash my computer, it's really a good tool for working from home and the benefits are essential for good performance in the work environment, I don't like to be redundant, but in my case the savings in transportation …
    Incentivized
    Chose TeamViewer
    I also used other remote management tools, but I can feel the difference after using TeamViewer. Like easy management, multiple sessions, and the ability to connect with different services simultaneously, these features continuously make TeamViewer different from others. They …
    Incentivized
    Chose TeamViewer
    They both feel the same. Different UI obviously, but they both seem to have the same capabilities
    Incentivized
    Chose TeamViewer
    I am speaking of benefits in terms of tangible returns on investment within three months of the installation of TeamViewer. Elimination of the travel costs and additional effectiveness of newly trained operators paid for the initial training within just a few operating days.
    Incentivized
    Chose TeamViewer
    The feature of sharing screens, as well as the ability to transfer files, applications, and even control various gadgets, has led to the enhancement of the work performance and speed of our group.
    Incentivized
    Chose TeamViewer
    Teamviewer is a well-known name in remote access solutions. We choose Teamviewer over any desk due to the advanced features provided by Teamviewer.
    Incentivized
    Chose TeamViewer
    Its also good but slow
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AnyDeskTeamViewer
    Remote Administration
    Comparison of Remote Administration features of AnyDesk and TeamViewer
    Feature
    AnyDesk
    9.0
    30 Ratings
    TeamViewer
    8.4
    470 Ratings
    Screen sharing9.728 Ratings00 Ratings
    File transfer8.130 Ratings8.7440 Ratings
    Instant message8.126 Ratings8.5406 Ratings
    Secure remote access with Smart Card authentication9.217 Ratings00 Ratings
    Access to sleeping/powered-off computers9.424 Ratings7.9305 Ratings
    Over-the-Internet remote session9.728 Ratings00 Ratings
    Initiate remote control from mobile8.727 Ratings00 Ratings
    Remote management of servers & workstations10.024 Ratings00 Ratings
    Remote Active Directory® management10.020 Ratings00 Ratings
    Centralized management dashboard7.525 Ratings00 Ratings
    Session record9.125 Ratings8.5307 Ratings
    Annotations7.823 Ratings7.387 Ratings
    Monitoring and Alerts8.623 Ratings00 Ratings
    Multi-platform remote control10.027 Ratings00 Ratings
    User Ratings
    AnyDeskTeamViewer
    Likelihood to Recommend
    8.4
    (30 ratings)
    8.7
    (521 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (64 ratings)
    Usability
    8.1
    (5 ratings)
    9.0
    (57 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (5 ratings)
    Support Rating
    9.3
    (12 ratings)
    9.5
    (50 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (80 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (5 ratings)