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Apache Guacamole vs. RemoteCall PC/Mobile/Visual

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apache Guacamole
Score 10.0 out of 10
N/A
Apache Guacamole is a clientless remote desktop gateway. Once installed on a server, all that is needed to access remote desktops is a web browser. Apache Guacamole is free and open source software. It is licensed under the Apache License, Version 2.0, and is maintained by a community of developers that use Guacamole to access their own development environments.N/A
RemoteCall PC/Mobile/Visual
Score 9.7 out of 10
Enterprise companies (1,001+ employees)
RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…
$30
per installation
Pricing
Apache GuacamoleRemoteCall PC/Mobile/Visual
Editions & Modules
No answers on this topic
RemoteCall Server
30k+ USD
per installation
RemoteCall PC
59.90 / month
per seat
RemoteCall PC + visual
74.90 / month
per seat
RemoteCall PC + mobile
79.90 / month
per seat
RemoteCall PC + mobile + visual
129.90 / month
per seat
Offerings
Pricing Offerings
Apache GuacamoleRemoteCall PC/Mobile/Visual
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.
More Pricing Information
Community Pulse
Apache GuacamoleRemoteCall PC/Mobile/Visual
Features
Apache GuacamoleRemoteCall PC/Mobile/Visual
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Apache Guacamole
8.7
Ratings
7% above category average
RemoteCall PC/Mobile/Visual
-
Ratings
Screen sharing9.50 Ratings00 Ratings
File transfer9.10 Ratings00 Ratings
Access to sleeping/powered-off computers9.10 Ratings00 Ratings
Over-the-Internet remote session10.00 Ratings00 Ratings
Initiate remote control from mobile7.00 Ratings00 Ratings
Remote management of servers & workstations9.50 Ratings00 Ratings
Centralized management dashboard8.00 Ratings00 Ratings
Session record8.00 Ratings00 Ratings
Monitoring and Alerts7.00 Ratings00 Ratings
Multi-platform remote control9.50 Ratings00 Ratings
User Ratings
Apache GuacamoleRemoteCall PC/Mobile/Visual
Likelihood to Recommend
8.6
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Apache GuacamoleRemoteCall PC/Mobile/Visual
Likelihood to Recommend
Apache Guacamole is well suited for providing remote access and controlling administrative servers/devices in small to medium-scale deployments. Guacamole client is an HTML5 web application, to use it you only need any modern web browser. In my opinion, the developers' choice to use Tomcat/Java made the application somewhat heavyweight with too many dependencies. If we manage to resolve the stability issues we would likely use it for employees' access to their workstations company-wide.
Verified User
Anonymous
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There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed.
Verified User
Anonymous
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Pros
  • Remote connect to Linux OS
  • Remote connect to Windows OS
Verified User
Anonymous
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  • low cost.
  • fast access.
  • Remote mobile service.
Verified User
Anonymous
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Cons
  • We have experienced some stability problems (mostly Tomcat related).
  • The interface could be a little more user-friendly.
  • Certain keyboard shortcuts used by Guacamole GUI are impossible to use in the Firefox browser in out-of-the-box configuration.
Verified User
Anonymous
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  • They need to invest more in advertising.
  • Fewer users than competitors.
Verified User
Anonymous
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Usability
it's easy
Verified User
Anonymous
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No answers on this topic
Implementation Rating
It's easy and free of use, therefore perfect for quick implementations when needed.
Verified User
Anonymous
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No answers on this topic
Alternatives Considered
We have successfully used noVNC for remote access.
Verified User
Anonymous
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RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money.
Verified User
Anonymous
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Return on Investment
  • Ready to use within minutes
Verified User
Anonymous
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  • Saved a lot of time and money.
  • Low cost.
Verified User
Anonymous
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ScreenShots

RemoteCall PC/Mobile/Visual Screenshots

Screenshot of PC supportScreenshot of Mobile supportScreenshot of Visual supportScreenshot of Remote support work-from-homeScreenshot of RemoteCall WebViewer