Chose Appcues
It has a much, much better user interface, better customer care, and of course better pricing. This along with the fact that they were very accommodating for our use case ensured we went ahead with Appcues.
Appcues vs. ClickLearn
Appcues vs. ClickLearn
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Appcues | N/A | Appcues is online software for creating in-product experiences such as user onboarding, feature announcements, etc. without writing any code. (The vendor believes it's the non-technical people who oftentimes have the best information about a software user's needs and desires.) The goal of using Appcues is to improve product engagement within the user's own customer base. | $299 per month/billed monthly | |
 ClickLearn | Enterprise companies (1,001+ employees) | ClickLearn automates the process of creating training material and documentation of popular business systems such as Microsoft D365, SAP, and Oracle. With ClickLearn, users click through processes and ClickLearn records actions. When these are recorded, ClickLearn automatically delivers the resulting content in these 7 different formats to be used in training situation: Step-by-step instructions in HTML for posting online Step-by-step instructions in Word and… | $208 per installation |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Considered Both Products |  Appcues  Duncan Hernandez Sr. Data Analytics Consultant Chose Appcues Most of these tools all promise the same thing and have similar directions. I think that Appcues is great if the budget is there and not going to be a problem. Where it really shines is it's customization and easy-to-use interface that truly makes the experience very smooth. …  Tim Aderman Director of Marketing Chose Appcues One of the things we really loved about Appcues that ultimately led us to go with them is that it has a two-way integration with Heap Analytics. We are big fans of Heap, so being able to create user segments in Heap and push them over to Appcues to show modals to was a huge …  Jared DeLong Customer Success Manager Chose Appcues Appcues is much more affordable than Walkme and Pendo from our research. We were previously using Intercom, however Intercom was designed more for purely in-app messaging rather than actually providing flows and cues guiding users throughout an app. We also received lots of … |  ClickLearn No answer on this topic |
| Appcues | ClickLearn | |
|---|---|---|
| Small Businesses |  ChurnZero Score 9.6 out of 10 | ChurnZero Score 9.6 out of 10 |
| Medium-sized Companies | ChurnZero Score 9.6 out of 10 | ChurnZero Score 9.6 out of 10 |
| Enterprises |  Nexthink Score 7.0 out of 10 | Nexthink Score 7.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Appcues | ClickLearn | |
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| Likelihood to Recommend | 7.7 (0 ratings) | 9.0 (0 ratings) |
| Appcues | ClickLearn | |
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| Likelihood to Recommend |
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| Pros |
Jared DeLong Customer Success Manager |
 Terry Gardener Project Manager |
| Cons |
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| Alternatives Considered | | No answers on this topic |
| Return on Investment |
Tim Aderman Director of Marketing |
 Nicholas Duff Business Systems Analyst |
| ScreenShots | ClickLearn Screenshots    |