#1 most frequent
United States of America
54.2%26 installations of 48
What is ClickLearn?
ClickLearn automates the process of creating training material and documentation of popular business systems such as Microsoft D365, SAP, and Oracle. With ClickLearn, users click through processes and ClickLearn records actions. When these are recorded, ClickLearn automatically delivers the resulting content in these 7 different formats to be used in training situation:
- Step-by-step instructions in HTML for posting online
- Step-by-step instructions in Word and PDF
- PowerPoint slides for classroom training
- Show-me, Try-me, and Test-me interactive videos
- An in-app assistant to help users carry out tasks in their live system
Categories & Use Cases
Media
1 / 4
Screenshot of A modern and responsive learning portal - created from a single click
Who Buys & Uses ClickLearn
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
18.8%9 installations of 48
#3 most frequent
Canada
6.3%3 installations of 48
ClickLearn allows for easy creation and access to multiple training materials all in one place
Use Cases and Deployment Scope
We needed a product that would allow us to spend less time on documentation and free up administrators for more technical work. We use ClickLearn to document every day tasks in Dynamics 365 and Outlook when using the Dynamics for Outlook app. This includes How to and information training videos.
Pros
- Easy creation of videos based on mouse clicks
- Editing documentation
- Organization and structure of recordings
Cons
- Could use more options for how the portal looks and is organized
Most Important Features
- Quick documentation setup
- Quick publishing when something is needed
- Branching options in a video
Return on Investment
- Time to complete other tasks has improve since the use of ClickLearn started
- Users have multiple options to consume the training in once place and appreciate it
Easily on-board new users and supplement existing users with learning material
Use Cases and Deployment Scope
At PCL, we use ClickLearn to teach users how to perform various tasks in our project management system. Normally, these tasks would require us to host training sessions with our users - but, ClickLearn helps relieve our schedules by having this training material stored in one central location.
Pros
- Creating easy-to-follow work instructions.
- Provides different methods of delivery (text, video, try-me).
Cons
- Replaying recordings can be finicky.
- Freezes/crashes periodically.
Most Important Features
- Replaying recordings for upcoming releases.
- Easily editing steps.
- Neatly structuring recordings.
Return on Investment
- New/existing users can become familiar with system functionality very quickly.
ClockLearn a simple to use tool
Pros
- Switching languages
- Creating supporting training documents
- Video recordings
- Templates for materials
Cons
- It would be nice to take a couple of seconds off screen capture
Most Important Features
- Ease of use
- Screen capture
- Storage of completed materials
Return on Investment
- Currently, impact is not known as sys has yet to go live but for the authors, they all think it’s a superior tool for the production of materials
Other Software Used
AppDynamics, Adobe Captivate
When you need help to create manuals without "print screen-ing"
Pros
- Generate manuals.
- Pronounces text.
Cons
- Renaming records, books, shelves.
- Adding new steps.
- Recognizing fields when recording from web browser.
Most Important Features
- Generating manuals by recording the steps.
Return on Investment
- Help is received faster.
- New customers created faster - Quoting faster made possible.
