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Apple Remote Desktop vs. Remote Desktop Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apple Remote Desktop

    Score6.4 out of 10
    N/AApple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.

    $79.99

    one-time fee

    Remote Desktop Manager

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.

    $20

    per month per user

    Pricing
    Apple Remote DesktopRemote Desktop Manager
    Editions & Modules
    No answers on this topic
    Team Remote Access Management
    $20
    per month per user
    Starter
    $25
    per month per user, up to 5 users
    Team Remote Connection Management
    $30
    per month per user
    Team Privileged Access Management
    $50
    per month per user
    Enterprise
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    Platinum
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    Offerings
    Pricing Offerings
    Apple Remote DesktopRemote Desktop Manager
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Apple Remote DesktopRemote Desktop Manager
    Considered Both Products
    Apple
    Chose Apple Remote Desktop
    Chrome Remote Desktop is cross-platform but lacks the cool features especially automation related features like Apple Remote Desktop does. For supporting Mac computers, Apple Remote Desktop was a clear choice.
    Incentivized
    Chose Apple Remote Desktop
    I have used the above two remote desktop services and have found it to be much harder than using the Apple Remote Desktop. They are slow to login with a lot of errors, time outs constantly, and interface its self moves incredibly slow. I felt a sense of relief when I started …
    Incentivized
    Devolutions
    Chose Remote Desktop Manager
    1. The types of sessions. You are not limited to just RDP sessions, you can do SSH, Web Browser, iLO, or really any session you can imagine that you might use to connect to a remote service
    2. The extensions, add-ons, and features of RDM. You simply can do a lot more.
    3. Automation - …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Apple Remote DesktopRemote Desktop Manager
    Remote Administration
    Comparison of Remote Administration features of Apple Remote Desktop and Remote Desktop Manager
    Feature
    Apple Remote Desktop
    8.0
    25 Ratings
    Remote Desktop Manager
    9.3
    47 Ratings
    Screen sharing8.925 Ratings10.024 Ratings
    File transfer9.024 Ratings9.731 Ratings
    Instant message9.320 Ratings9.01 Ratings
    Secure remote access with Smart Card authentication8.53 Ratings10.017 Ratings
    Access to sleeping/powered-off computers7.219 Ratings8.75 Ratings
    Over-the-Internet remote session9.019 Ratings8.841 Ratings
    Initiate remote control from mobile7.06 Ratings10.023 Ratings
    Remote management of servers & workstations8.421 Ratings10.045 Ratings
    Remote Active Directory® management7.08 Ratings9.320 Ratings
    Centralized management dashboard8.516 Ratings8.838 Ratings
    Session record7.39 Ratings7.019 Ratings
    Annotations7.05 Ratings10.026 Ratings
    Monitoring and Alerts8.312 Ratings9.015 Ratings
    Multi-platform remote control6.37 Ratings9.337 Ratings
    User Ratings
    Apple Remote DesktopRemote Desktop Manager
    Likelihood to Recommend
    8.4
    (25 ratings)
    9.6
    (47 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    9.1
    (2 ratings)
    Usability
    9.0
    (4 ratings)
    10.0
    (5 ratings)
    Support Rating
    10.0
    (4 ratings)
    9.0
    (7 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    9.1
    (1 ratings)