TrustRadius: an HG Insights company

Apple Remote Desktop vs. RealVNC Connect

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apple Remote Desktop

    Score6.4 out of 10
    N/AApple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.

    $79.99

    one-time fee

    RealVNC Connect

    Score7 out of 10
    N/ARealVNC® Connect is a secure remote access solution from RealVNC. It can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it.

    $99

    per year (one concurrent session)

    Pricing
    Apple Remote DesktopRealVNC Connect
    Editions & Modules
    No answers on this topic
    Essentials
    $8.25
    per month (billed annually) per concurrent session
    Plus
    $16.50
    per month (billed annually) per concurrent session (add up to 3)
    Premium
    $29.75
    per month (billed annually) per concurrent session (add up to 5)
    Enterprise
    Custom Pricing
    per year
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Apple Remote DesktopRealVNC Connect
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Plans work on a Per Concurrent Session basis. Each plan gives access to a bundled number of devices, but limits apply to the amount of devices that can be connected at any given time. The Premium plan includes On-Demand Assist, a useful tool for providing just-in-time remote support to end-users without them needing RealVNC Connect installed on their device.
    More Pricing Information
    Community Pulse
    Apple Remote DesktopRealVNC Connect
    Considered Both Products
    Apple
    Chose Apple Remote Desktop
    For multi-site remote support we utilize TeamViewer and for enterprise-wide device management we are using Cisco Meraki System Manager. ARD is a great Mac tool, but there are many options out there, that are cloud-based, that don't require you to have network tunnels into your …
    Incentivized
    Chose Apple Remote Desktop
    Apple Remote Desktop allows me access and control that Casper doesn't always have. I love the use of the Remote sessions to be able to get on and see what exactly is going on and then to be able to fix it without having to run across campus to that classroom.
    Incentivized
    Chose Apple Remote Desktop
    No other product does remote desktop management of multiple Macs as good as ARD does, some come close, some have less features.
    Incentivized
    RealVNC
    Chose RealVNC Connect
    The best part is that [the] VNC Connect application supports multi-platform compatibility with Windows and Linux systems. In addition, it is simple, and the session is approved or unapproved, which enables us to provide quick support in the business process. The running service …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Apple Remote DesktopRealVNC Connect
    Remote Administration
    Comparison of Remote Administration features of Apple Remote Desktop and RealVNC Connect
    Feature
    Apple Remote Desktop
    8.0
    25 Ratings
    RealVNC Connect
    7.3
    32 Ratings
    Screen sharing8.925 Ratings9.028 Ratings
    File transfer9.024 Ratings8.015 Ratings
    Instant message9.320 Ratings6.119 Ratings
    Secure remote access with Smart Card authentication8.53 Ratings7.05 Ratings
    Access to sleeping/powered-off computers7.219 Ratings6.09 Ratings
    Over-the-Internet remote session9.019 Ratings9.030 Ratings
    Initiate remote control from mobile7.06 Ratings9.019 Ratings
    Remote management of servers & workstations8.421 Ratings4.76 Ratings
    Remote Active Directory® management7.08 Ratings00 Ratings
    Centralized management dashboard8.516 Ratings7.116 Ratings
    Session record7.39 Ratings8.02 Ratings
    Annotations7.05 Ratings5.36 Ratings
    Monitoring and Alerts8.312 Ratings7.03 Ratings
    Multi-platform remote control6.37 Ratings9.011 Ratings
    User Ratings
    Apple Remote DesktopRealVNC Connect
    Likelihood to Recommend
    8.4
    (25 ratings)
    8.0
    (38 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    8.0
    (8 ratings)
    Usability
    9.0
    (4 ratings)
    8.0
    (4 ratings)
    Support Rating
    10.0
    (4 ratings)
    8.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    8.0
    (2 ratings)