Apptivo vs. Sugar Sell (SugarCRM)

Apptivo

8 Reviews and Ratings

Sugar Sell (SugarCRM)

245 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Apptivo	Score8.1 out of 10	N/A	Apptivo provides small and medium sized businesses with applications that include CRM, project management and invoicing solutions.	$10 Per User per Month
Sugar Sell (SugarCRM)	Score5.1 out of 10	N/A	Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.	$19 per month per user (3 users minimum, billed annually)

Pricing

Apptivo

Sugar Sell (SugarCRM)

Premium: $10
Per User per Month
Ultimate: $25
Per User per Month
Starter: Free
Per User per Month
Enterprise: N/A

Essentials: $19
per month (billed annually) per user (3 user minimum, 9 user maximum)
Standard: $59
per month (billed annually) per user (10 User Minimum)
Advanced: $85
per month (billed annually) per user (10 user minimum)
Premier: $135
per month (billed annually) per user (10 user minimum)

Pricing Offerings
Apptivo	Sugar Sell (SugarCRM)
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Optional

No setup fee

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Features

Apptivo

Sugar Sell (SugarCRM)

Comparison of Sales Force Automation features of Apptivo and Sugar Sell (SugarCRM)
Feature	Apptivo 7.7 4 Ratings	Sugar Sell (SugarCRM) 4.8 33 Ratings
Customer data management / contact management	10.04 Ratings	5.032 Ratings
Workflow management	6.82 Ratings	6.028 Ratings
Territory management	4.51 Ratings	6.026 Ratings
Opportunity management	10.03 Ratings	7.026 Ratings
Integration with email client (e.g., Outlook or Gmail)	9.14 Ratings	7.029 Ratings
Contract management	10.02 Ratings	3.026 Ratings
Quote & order management	7.43 Ratings	4.024 Ratings
Interaction tracking	1.81 Ratings	3.030 Ratings
Channel / partner relationship management	9.13 Ratings	2.025 Ratings

Comparison of Customer Service & Support features of Apptivo and Sugar Sell (SugarCRM)
Feature	Apptivo 9.7 4 Ratings	Sugar Sell (SugarCRM) 2.3 24 Ratings
Case management	9.14 Ratings	3.024 Ratings
Call center management	10.02 Ratings	2.019 Ratings
Help desk management	10.03 Ratings	2.017 Ratings

Comparison of Marketing Automation features of Apptivo and Sugar Sell (SugarCRM)
Feature	Apptivo 10.0 3 Ratings	Sugar Sell (SugarCRM) 5.5 25 Ratings
Lead management	10.03 Ratings	6.022 Ratings
Email marketing	10.03 Ratings	5.023 Ratings

Comparison of CRM Project Management features of Apptivo and Sugar Sell (SugarCRM)
Feature	Apptivo 8.9 4 Ratings	Sugar Sell (SugarCRM) 3.0 28 Ratings
Task management	8.34 Ratings	4.026 Ratings
Billing and invoicing management	9.13 Ratings	3.018 Ratings
Reporting	9.14 Ratings	2.024 Ratings

Comparison of CRM Reporting & Analytics features of Apptivo and Sugar Sell (SugarCRM)
Feature	Apptivo 10.0 2 Ratings	Sugar Sell (SugarCRM) 3.3 28 Ratings
Forecasting	10.02 Ratings	3.024 Ratings
Pipeline visualization	10.02 Ratings	2.025 Ratings
Customizable reports	10.02 Ratings	5.027 Ratings

Comparison of Customization features of Apptivo and Sugar Sell (SugarCRM)
Feature	Apptivo 7.2 3 Ratings	Sugar Sell (SugarCRM) 5.5 29 Ratings
Custom fields	5.73 Ratings	6.029 Ratings
Custom objects	6.63 Ratings	5.026 Ratings
API for custom integration	9.12 Ratings	5.025 Ratings
Scripting environment	00 Ratings	6.019 Ratings

Comparison of Security features of Apptivo and Sugar Sell (SugarCRM)
Feature	Apptivo 10.0 4 Ratings	Sugar Sell (SugarCRM) 5.5 27 Ratings
Single sign-on capability	10.04 Ratings	5.021 Ratings
Role-based user permissions	10.04 Ratings	6.026 Ratings

Comparison of Platform features of Apptivo and Sugar Sell (SugarCRM)
Feature	Apptivo 7.9 4 Ratings	Sugar Sell (SugarCRM) 4.0 20 Ratings
Mobile access	7.94 Ratings	4.020 Ratings

Comparison of Social CRM features of Apptivo and Sugar Sell (SugarCRM)
Feature	Apptivo - Ratings	Sugar Sell (SugarCRM) 3.0 19 Ratings
Social data	00 Ratings	3.019 Ratings
Social engagement	00 Ratings	3.016 Ratings

Comparison of Integrations with 3rd-party Software features of Apptivo and Sugar Sell (SugarCRM)
Feature	Apptivo - Ratings	Sugar Sell (SugarCRM) 4.5 19 Ratings
Marketing automation	00 Ratings	5.019 Ratings
Compensation management	00 Ratings	4.013 Ratings

User Ratings
	Apptivo	Sugar Sell (SugarCRM)
Likelihood to Recommend	10.0 (4 ratings)	2.0 (59 ratings)
Likelihood to Renew	- (0 ratings)	8.2 (26 ratings)
Usability	9.1 (3 ratings)	3.0 (10 ratings)
Availability	- (0 ratings)	10.0 (1 ratings)
Performance	- (0 ratings)	10.0 (1 ratings)
Support Rating	9.1 (2 ratings)	9.1 (12 ratings)
In-Person Training	- (0 ratings)	9.0 (1 ratings)
Online Training	- (0 ratings)	8.0 (1 ratings)
Implementation Rating	3.6 (1 ratings)	9.0 (3 ratings)
Configurability	- (0 ratings)	10.0 (1 ratings)
Ease of integration	- (0 ratings)	10.0 (2 ratings)
Product Scalability	- (0 ratings)	9.0 (1 ratings)
Vendor post-sale	- (0 ratings)	9.0 (1 ratings)
Vendor pre-sale	- (0 ratings)	9.0 (1 ratings)