TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apptivo

    Score8.1 out of 10
    N/AApptivo provides small and medium sized businesses with applications that include CRM, project management and invoicing solutions.

    $10

    Per User per Month

    Zoho CRM

    Score8.7 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    ApptivoZoho CRM
    Editions & Modules
    Premium
    $10
    Per User per Month
    Ultimate
    $25
    Per User per Month
    Starter
    Free
    Per User per Month
    Enterprise
    N/A
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    ApptivoZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptional$14 /user/month
    Additional Details
    More Pricing Information
    Features
    ApptivoZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Apptivo and Zoho CRM
    Feature
    Apptivo
    7.7
    4 Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management10.04 Ratings8.5279 Ratings
    Workflow management6.82 Ratings8.3266 Ratings
    Territory management4.51 Ratings8.7196 Ratings
    Opportunity management10.03 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.14 Ratings8.8248 Ratings
    Contract management10.02 Ratings8.7203 Ratings
    Quote & order management7.43 Ratings8.1203 Ratings
    Interaction tracking1.81 Ratings8.1249 Ratings
    Channel / partner relationship management9.13 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Apptivo and Zoho CRM
    Feature
    Apptivo
    9.7
    4 Ratings
    Zoho CRM
    8.3
    221 Ratings
    Case management9.14 Ratings8.5213 Ratings
    Call center management10.02 Ratings8.1172 Ratings
    Help desk management10.03 Ratings8.5189 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Apptivo and Zoho CRM
    Feature
    Apptivo
    10.0
    3 Ratings
    Zoho CRM
    8.5
    266 Ratings
    Lead management10.03 Ratings8.6261 Ratings
    Email marketing10.03 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Apptivo and Zoho CRM
    Feature
    Apptivo
    8.9
    4 Ratings
    Zoho CRM
    8.4
    263 Ratings
    Task management8.34 Ratings8.5248 Ratings
    Billing and invoicing management9.13 Ratings8.3180 Ratings
    Reporting9.14 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Apptivo and Zoho CRM
    Feature
    Apptivo
    10.0
    2 Ratings
    Zoho CRM
    8.5
    258 Ratings
    Forecasting10.02 Ratings8.5216 Ratings
    Pipeline visualization10.02 Ratings8.4235 Ratings
    Customizable reports10.02 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of Apptivo and Zoho CRM
    Feature
    Apptivo
    7.2
    3 Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields5.73 Ratings8.4275 Ratings
    Custom objects6.63 Ratings8.2222 Ratings
    API for custom integration9.12 Ratings8.4203 Ratings
    Scripting environment00 Ratings8.3178 Ratings
    Security
    Comparison of Security features of Apptivo and Zoho CRM
    Feature
    Apptivo
    10.0
    4 Ratings
    Zoho CRM
    8.4
    266 Ratings
    Single sign-on capability10.04 Ratings8.4231 Ratings
    Role-based user permissions10.04 Ratings8.4261 Ratings
    Platform
    Comparison of Platform features of Apptivo and Zoho CRM
    Feature
    Apptivo
    7.9
    4 Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access7.94 Ratings8.7230 Ratings
    Social CRM
    Comparison of Social CRM features of Apptivo and Zoho CRM
    Feature
    Apptivo
    -
    Ratings
    Zoho CRM
    8.3
    165 Ratings
    Social data00 Ratings8.3164 Ratings
    Social engagement00 Ratings8.4156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Apptivo and Zoho CRM
    Feature
    Apptivo
    -
    Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation00 Ratings8.7207 Ratings
    Compensation management00 Ratings8.6138 Ratings
    User Ratings
    ApptivoZoho CRM
    Likelihood to Recommend
    10.0
    (4 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (42 ratings)
    Usability
    9.1
    (3 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    9.1
    (2 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    3.6
    (1 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)