Apptoto vs. Chili Piper

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apptoto
Score 7.9 out of 10
N/A
Apptoto, from the company of the same name headquartered in Bend, is an appointment scheduling app featuring appointment reminders, online booking, custom appointment messaging, and integrates with commonly used email and calendars.N/A
Chili Piper
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Chili Piper is scheduling and routing software for B2B revenue teams. Its products help revenue teams increase their inbound conversion rates, increase customer satisfaction, and reach new levels of productivity. The vendor states Companies like Twilio, Forrester, Spotify, and Gong use Chili Piper with the goal of increasing their inbound conversion rates, eliminating manual lead routing, and streamlining critical processes around meetings. Chili Piper…
$15
per month per user
Pricing
ApptotoChili Piper
Editions & Modules
No answers on this topic
Instant Booker
$15
per month per user
Handoff
$25
per month per user
Concierge Inbound Scheduling
$30
per month per user
Distro
Starting at $20
per month per user
Offerings
Pricing Offerings
ApptotoChili Piper
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOnboarding and Support are included at no additional charge.
More Pricing Information
Community Pulse
ApptotoChili Piper
Considered Both Products
Apptoto
Chose Apptoto
It is comparatively cheaper than Schedulicity and provides more value for money in that regard, it is better for a higher volume of users working in an organization. Apptoto provides better customer service and faster resolution to issues that may arise during the use of the …
Chose Apptoto
It's fairly similar. some additional features are added like reminders through SMS, Email, etc. When we want to convey a message to reschedule a meeting or any other appointments Google Calendar will send that but we have to look at each attendee individually whereas Apptoto's …
Chose Apptoto
I have not used any other applications that would be comparable to what Apptoto is providing for our company. It was the first program I came across and was smitten by the demo, which took me down the Apptoto Rabbit hole to discover all of its current functions. To date, the …
Chili Piper
Chose Chili Piper
I have only used the free version of Calendly so it is not exactly a fair comparison. With both of my experiences with this software Chili Piper feels more robust, especially with integrations. Chili Piper integrates with Outlook, Salesforce, and Zoom. These are the 3 …
Chose Chili Piper
This is only comparing the meeting scheduling functions of which Outreach was easier for our reps to learn and use. Otherwise they cannot really be compared.
Chose Chili Piper
Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. …
Chose Chili Piper
I've used Drift and Salesloft scheduling tools. They all connect to google calendars, but Chili Piper is the only that I'm aware of that can insert time suggestions without actually blocking the time off as well as Round Robin assignment of meetings. Chili Piper has been the …
Chose Chili Piper
I prefer using Chili Piper as compared to Calendly. Both are great tools but Chili Piper seems to align better with our team needs.
Chose Chili Piper
In the past I have booked with Calendly, but were unable to set up a true salesforce integration, and were not able to set up a marketo integration. Calendly is great for a simpler flow or for a 1:1 scheduling app, but for our team that is made up of different regions and uses …
Chose Chili Piper
The end result was more in line with what we were looking for. Our main objective was to allow people to go to the website and explore our content, and then easily schedule a demo without having to wait for someone to call them and set something up. Chili Piper created the …
Chose Chili Piper
Way better tool and far easier to use than Calendly. This is the full bundle from rev/sales ops to daily use across AE's and SDR's
Chose Chili Piper
I personally have never had experience with a platform similar to Chili Piper prior to this year.
Chose Chili Piper
When we were vetting we didn't find a tool that would match Chili Piper in functionality.
Few Sales Enablement tools work with Events and can match some of its functionality, but that wasn't good enough for our needs:)
Chose Chili Piper
ChiliPiper is far easier to use for scheduling on someone else’s calendar. The ability to add a link in emails for people to schedule onto our calendars is nice as well. Neither of these things is possible in Outlook by itself, so it’s nice that it helps with those things.
Chose Chili Piper
As a startup Google calendars were adequate. But as the company grew, the ability to schedule multiple teams and even multiple sales team we had to have a way to allow a logical way to see and schedule the appropriate team. Also giving customers to schedule with certain …
Chose Chili Piper
Chili Piper meeting booking is superior to Outreach
Chose Chili Piper
The end result was more in line with what we were looking for. Our main objective was to allow people to go to the website and explore our content, and then easily schedule a demo without having to wait for someone to call them and set something up. Chili Piper created the …
Chose Chili Piper
It stacks up well. Much more logic and ability to customize workflows and logic than Calendly, for example. The integration with Salesforce is also very strong. If you need advance scheduling logic, this is one of the strongest options in the market in my opinion. The ability …
Chose Chili Piper
We actually have not used any products like Chili Piper as of yet here at PitchBook. In my last role at Onerent I also did not use Chili Piper... the closest thing that we used was part of outlook/salesforce capability.
Chose Chili Piper
It's not even close. Chili Piper is way more robust and effective. The support time is world class and promptly fixes issues.
Chose Chili Piper
We started with Calendly, but were unable to set up a true salesforce integration, and were not able to set up a marketo integration. Calendly is great for a simpler flow or for a 1:1 scheduling app, but for our team that is made up of different regions and use marketing …
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User Ratings
ApptotoChili Piper
Likelihood to Recommend
8.5
(0 ratings)
6.3
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
8.2
(0 ratings)
User Testimonials
ApptotoChili Piper
Likelihood to Recommend
As per my previous experience with this software, It is well suited if you are having a meeting with a large audience and not sure whether everyone is available or not, This tool is convenient to capture those responses and give a collaborative view about the situation. Based on the availability factor we can decide whether to reschedule the meeting or carry on with it.
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It is very well suited for anyone looking for a scheduling tool that integrates directly with Salesforce and/or Marketo, or other marketing automation platforms. Especially if you need to route to teams based on different regions or other criteria.There are other simpler scheduling tools out there, but this makes routing and tracking on the back end much easier with the best integration with other tools.
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Pros
  • Automated contact of client.
  • Once a client responds it won't send additional messages.
  • Outstanding support.
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  • The Google Calendar integration is seamless, a unique zoom link is also automatically created when a meeting is booked on my calendar.
  • The booking link is simple for my prospects and customers to find time on my calendar.
  • The chrome plug in is useful to use no matter what tab or page im sitting on.
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Cons
  • No desktop application
  • No mobile application
  • Some reminders are not delivered
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  • The ux interface could be easier to navigate for admins
  • The set up or meeting types could be more intuitive, as an admin I have had to help our reps set this up a lot as they have gotten confused
  • Chili Piper can have certain words they use like booker assignee which could be better defined in the onboarding process for reps
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Support Rating
Their online support and phone coverage are the best I ave ever encountered. Jovial, kind, and responsive are the word I would use to describe what they do and the methodology of why they do it so well. Online support is a breeze because you can upload images/video clips — no need to have a 3rd party app, like GoToMeeting for underlying support issues.
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  • Support was very responsive during our integration phase, and after that too.
  • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
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Alternatives Considered
It is comparatively cheaper than Schedulicity and provides more value for money in that regard, it is better for a higher volume of users working in an organization. Apptoto provides better customer service and faster resolution to issues that may arise during the use of the product in a new and unfamiliar organization.
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I've used Drift and Salesloft scheduling tools. They all connect to google calendars, but Chili Piper is the only that I'm aware of that can insert time suggestions without actually blocking the time off as well as Round Robin assignment of meetings. Chili Piper has been the easiest to use as a sales rep.
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Return on Investment
  • Significantly reduced no-show appointments.
  • Allowed us to follow up with those who hadn't confirmed.
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  • More qualified opps
  • Increased efficiency. Much less time spent trying to line up availability etc. No more back and forth email chains trying to find times to meet.
  • Increased transparency. All meetings and Chili Piper events are logged directly in Salesforce for us.
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ScreenShots

Apptoto Screenshots

Screenshot of automatic reminders that can be sent to clients about upcoming appointments via SMS text, voice call, and email.Screenshot of appointment management from an existing calendar, where Apptoto is handling everything on the backend. The user can send appointment reminders, let clients schedule appointments with themselves, and communicate with customers in real-time with 2-way business messaging.Screenshot of messaging campaigns, used to remind clients to take actions such as booking their next appointment. Can be a personalized message on a client's birthdays, or for a holiday.Screenshot of a custom booking page that highlights a business's availability.Screenshot of custom message schedules that combine SMS text, email, and voice calls. Uses unique messaging per appointment type, and location.