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Aptean CRM vs. SAP Sales Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aptean CRM

    Score8.8 out of 10
    N/ACDC Software (CDC) and Consona Corporation (Consona), both enterprise application software (EAS) providers of on-premise and cloud technologies to form Aptean in 2012. Onyx supports more than 1,700 mid-market and enterprise customers in approximately 50 countries. While Onyx is largely known for its on-premise horizontal customer relationship management software suite, it also provides industry specific versions for the healthcare, financial services, professional services, contact center, high…N/A

    SAP Sales Cloud

    Score8.3 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    Aptean CRMSAP Sales Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Aptean CRMSAP Sales Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Aptean CRMSAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Aptean CRM and SAP Sales Cloud
    Feature
    Aptean CRM
    9.2
    2 Ratings
    SAP Sales Cloud
    8.3
    120 Ratings
    Customer data management / contact management10.02 Ratings8.8117 Ratings
    Workflow management9.02 Ratings8.6118 Ratings
    Territory management9.02 Ratings7.2105 Ratings
    Opportunity management9.02 Ratings8.0114 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.02 Ratings7.9110 Ratings
    Contract management10.02 Ratings8.3112 Ratings
    Quote & order management9.02 Ratings8.3109 Ratings
    Interaction tracking9.02 Ratings8.5111 Ratings
    Channel / partner relationship management9.02 Ratings8.6110 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Aptean CRM and SAP Sales Cloud
    Feature
    Aptean CRM
    9.7
    2 Ratings
    SAP Sales Cloud
    8.1
    103 Ratings
    Case management9.02 Ratings7.998 Ratings
    Call center management10.02 Ratings8.692 Ratings
    Help desk management10.01 Ratings8.095 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Aptean CRM and SAP Sales Cloud
    Feature
    Aptean CRM
    9.5
    2 Ratings
    SAP Sales Cloud
    7.5
    107 Ratings
    Lead management10.02 Ratings7.3106 Ratings
    Email marketing9.02 Ratings7.694 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Aptean CRM and SAP Sales Cloud
    Feature
    Aptean CRM
    9.0
    2 Ratings
    SAP Sales Cloud
    8.2
    115 Ratings
    Task management10.02 Ratings8.1111 Ratings
    Billing and invoicing management9.02 Ratings8.196 Ratings
    Reporting8.02 Ratings8.6105 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Aptean CRM and SAP Sales Cloud
    Feature
    Aptean CRM
    9.0
    2 Ratings
    SAP Sales Cloud
    8.4
    114 Ratings
    Forecasting9.02 Ratings8.3107 Ratings
    Pipeline visualization9.02 Ratings8.4107 Ratings
    Customizable reports9.02 Ratings8.5110 Ratings
    Customization
    Comparison of Customization features of Aptean CRM and SAP Sales Cloud
    Feature
    Aptean CRM
    9.0
    2 Ratings
    SAP Sales Cloud
    7.7
    111 Ratings
    Custom fields9.02 Ratings8.0111 Ratings
    Custom objects9.02 Ratings7.3107 Ratings
    Scripting environment9.01 Ratings7.794 Ratings
    API for custom integration9.01 Ratings7.899 Ratings
    Security
    Comparison of Security features of Aptean CRM and SAP Sales Cloud
    Feature
    Aptean CRM
    8.5
    2 Ratings
    SAP Sales Cloud
    8.6
    114 Ratings
    Single sign-on capability9.02 Ratings8.8109 Ratings
    Role-based user permissions8.02 Ratings8.3108 Ratings
    Social CRM
    Comparison of Social CRM features of Aptean CRM and SAP Sales Cloud
    Feature
    Aptean CRM
    9.5
    1 Ratings
    SAP Sales Cloud
    7.2
    83 Ratings
    Social data10.01 Ratings7.383 Ratings
    Social engagement9.01 Ratings7.281 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Aptean CRM and SAP Sales Cloud
    Feature
    Aptean CRM
    9.5
    1 Ratings
    SAP Sales Cloud
    7.7
    97 Ratings
    Marketing automation10.01 Ratings8.093 Ratings
    Compensation management9.01 Ratings7.480 Ratings
    Platform
    Comparison of Platform features of Aptean CRM and SAP Sales Cloud
    Feature
    Aptean CRM
    9.0
    1 Ratings
    SAP Sales Cloud
    7.5
    99 Ratings
    Mobile access9.01 Ratings7.599 Ratings
    User Ratings
    Aptean CRMSAP Sales Cloud
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (7 ratings)
    Usability
    9.0
    (1 ratings)
    6.7
    (7 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.8
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (91 ratings)