Apxor vs. Receptive.io (discontinued)

If you want to analyze the user funnel, eg. how many users signed up-> then how many clicks "Button 1" etc. then Apxor is a good tool. But as I mentioned earlier, until they fix the issues, we can not rely on it for accuracy.

Incentivized

Pendo Feedback is a great addition to your product if you are already using Pendo Guidance, as it integrates nicely with the Resource Center and allows your customers to easily request feedback through there. However, if you are not using Pendo Guidance there are other feedback capturing tools that are more robust and could be a better option as a standalone product.

Incentivized

• It is possible to creates users funnel for specific time range and for specific event.
• You can customise your dashboard and keep saved multiple dashboards.
• Support is also good, you get telephonic support.

Incentivized

• Organizing data from users.
• Customize questions and users.
• Manage priorities for our customers easily (intuitive).

Incentivized

• There are lots of bugs in data capturing.
• Since data is not captured properly hence we can not rely on metrics provided by Apxor. I tracked it for a test run, there is a mismatch of more than 20%.
• SDK not available for Cordova.

Incentivized

• I wish I could customize exports; e.g. if I just want to export all items and the number of votes.
• Managing my "team" users vs. end users is a little clunky.

Incentivized

When we've had issues with Pendo Feedback, we've been able to resolve them fairly quickly and efficiently.

Incentivized

Firebase is good for accuracy, also it has more features.

Incentivized

We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad was a very clean tool but also didn't enable us to automate the process like Receptive does.

Incentivized

• Overall it's a positive impact, because you can always improvise if you know where your customers are dropping.
• Also, it gives clear idea which part of your app users are using.

Incentivized

• Able to tie costs to enhancement requests via Jira integration

Incentivized