TrustRadius: an HG Insights company

Arcadia Data (discontinued) vs. Zendesk Explore

Save this comparison

Save this comparison

Arcadia Data (discontinued)

7 Reviews and Ratings

Zendesk Explore

59 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcadia Data (discontinued)

    Score9.3 out of 10
    		N/AArcadia Data, a provider of cloud-native AI-powered business intelligence and real-time analytics, was acquired by Cloudera in late 2019. The solution is no longer available for sale, and its capabilities now augment Cloudera's Data Warehouse.N/A

    Zendesk Explore

    Score8.7 out of 10
    		N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    Arcadia Data (discontinued)Zendesk Explore
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcadia Data (discontinued)Zendesk Explore
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Arcadia Data (discontinued)Zendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Arcadia Data (discontinued) and Zendesk Explore
    Feature
    Arcadia Data (discontinued)
    9.2
    3 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports9.03 Ratings7.15 Ratings
    Customizable dashboards9.03 Ratings10.09 Ratings
    Report Formatting Templates9.73 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Arcadia Data (discontinued) and Zendesk Explore
    Feature
    Arcadia Data (discontinued)
    9.2
    3 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis9.33 Ratings9.59 Ratings
    Formatting capabilities8.73 Ratings9.09 Ratings
    Integration with R or other statistical packages9.33 Ratings4.85 Ratings
    Report sharing and collaboration9.33 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Arcadia Data (discontinued) and Zendesk Explore
    Feature
    Arcadia Data (discontinued)
    8.7
    3 Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web8.33 Ratings6.96 Ratings
    Publish to PDF9.33 Ratings9.07 Ratings
    Report Versioning9.03 Ratings9.03 Ratings
    Report Delivery Scheduling8.03 Ratings8.97 Ratings
    Delivery to Remote Servers9.03 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Arcadia Data (discontinued) and Zendesk Explore
    Feature
    Arcadia Data (discontinued)
    9.0
    3 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.73 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization9.03 Ratings7.16 Ratings
    Predictive Analytics9.33 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Arcadia Data (discontinued) and Zendesk Explore
    Feature
    Arcadia Data (discontinued)
    8.8
    3 Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)8.73 Ratings9.58 Ratings
    Role-Based Security Model9.33 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.03 Ratings8.07 Ratings
    Single Sign-On (SSO)8.33 Ratings10.07 Ratings
    Report-Level Access Control00 Ratings8.64 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Arcadia Data (discontinued) and Zendesk Explore
    Feature
    Arcadia Data (discontinued)
    9.0
    3 Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access9.03 Ratings6.05 Ratings
    Mobile Application8.73 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile9.33 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Arcadia Data (discontinued) and Zendesk Explore
    Feature
    Arcadia Data (discontinued)
    9.2
    3 Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API9.33 Ratings5.34 Ratings
    Javascript API9.03 Ratings5.93 Ratings
    iFrames9.33 Ratings5.53 Ratings
    Java API9.03 Ratings5.63 Ratings
    Themeable User Interface (UI)9.03 Ratings6.23 Ratings
    Customizable Platform (Open Source)9.33 Ratings7.02 Ratings
    User Ratings
    Arcadia Data (discontinued)Zendesk Explore
    Likelihood to Recommend
    9.3
    (3 ratings)
    9.5
    (9 ratings)
    Usability
    9.3
    (3 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.3
    (3 ratings)
    10.0
    (2 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (3 ratings)
    Data Sources
    -
    (0 ratings)
    7.3
    (3 ratings)