Arcoro is an HR technology company focused on the construction industry, offering solutions to help companies hire, manage and grow their back office, professional and skilled trade workforce.
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TriNet
Score 4.5 out of 10
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TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.
Looked at our current software provider's timekeeping application, prior to purchasing ExakTime. Ease of use and time capture is what sold me on ExakTime.
This is the first product like this that we've used. We've been using ExakTime for several years now, and I can't imagine going back to manual entry! I also wouldn't think there's any comparable product on the market that allows as much customization or would be as user …
before the ExakTime mobile app everything was done via email or hard copy papers. This app was the first one that company attempted to implement and went off without a hitch. The app was so easy to use there was no need to search the market for another time tracking software.
Although Asana works well for offices that focus primarily on office management, it would not be a user-friendly tool for those who are on job sites and traveling to different locations on a daily basis.
They were my third choice because they would work with QB. Love the reminder to clock in and out that woould be usefull. Open the Time Clock window in the app.Select a job or task, Select Clock In, Select Clock Out when you’re done for the day. I did not like the layout.
NEOGOV and GOSKILLS offers relevant preloaded courses that are of interest to our employees. The reporting ability is also more user friendly and the appearance of both platforms is better.
I used a software called Kronos, but it was actually for clocking in a warehouse where everyone is stationary. ExakTime is better suited for my particular field because we have multiple locations. I have also used ADP, but I prefer ExakTime because it is bundled with all the …
Busy Busy did not track equipment hours. ExakTime tracks them, but the reporting is challenging when trying to combine labor hours and equipment hours in the same report.
Acoro is really great and stacks well in the industry. There really isn't any other ATS system out there that works with contractors and other different industries which makes it tailored really well into the field. It centralizes around different scopes that employees and …
ExakTime provides a great solution to timekeeping especially with the mobile app. The conference calls we had prior to purchase were constructive and very informative. ExakTime's sales team was more than willing to answer our questions. Our biggest concern was how were we …
We are considering using the Engagement Survey this next year. The benefits are that our staff are already familiar with TriNet and trust the platform with their data. TriNet also offers insight through consultancy as well as as best practices for the Engagement Survey. We may …
TriNet was already in use when I started, I switched off of this software as soon as I was able to. ADP and Sequoia both had better customer support, though similar reporting functionality and UX. TriNet was better than both at payroll.
I was no involved in the decision to use TriNet as it was in place before I started my role but I have since looked at Deel but they were not able to offer the same level or variety of benefit options as TriNet so that is why we have stayed.
TriNet has way more features and functionalities than Gusto. Specifically, the HR function is a big life from mine and the VP of Operations shoulders, and it's nice to have an HR function where we can direct the team to.
I used Insperity for 1 year. they sold me mid year and screwed up our health insurance (something they promised me wouldn't happen which made the relationship start off bad. Their service was pretty good though, they were helpful just a little more expensive and had better …
Both Insperity and TriNet have failed us in the same and different ways. Justworks was initially more expensive for benefits than TriNet. However, TriNet's benefits renewed with an average 10% increase, so we did not see savings for very long. If we could just be free of a …
I didn't select TriNet, it was at my organization when I got here. No one at TriNet gave my company information on how hard it is to move companies in the middle of the quarter. Even UKG did that. I think that every other system works better.
These were specifically for Payroll and some HR, we did not use the PEO options for these companies. When we decided to go with a PEO these two companies either did have what TriNet offered, the prices were much higher. The switch over to TriNet was much easier than the …
I liked Rippling's software better than TriNet. However, the pricing on employee benefits was through the roof, and they don't offer many selections/options. If it was a software only decision, I would go with Rippling (the 2.0 version of Zenefits which TriNet offers). However, …
Overall, it was a better product, and it was also more cost effective. We ended up with better benefits for our employees and lower fees while also experiencing a better platform. The competitor was trying to charge us a very large one time set up fee, which we did not have …
Trinet was selected because they have a robust platform and many services that they provide. In addition, the first year discount provides piece of mind when changing providers.
I was not a part of the selection process, as I was brought in after we began using TriNet. I have seen others, though, and prefer this to anything else I have encountered. I very much like the look of the platform, but most importantly, the people that assist with each …
For my industry, ExakTime is incredible. The geo fencing, and clock-in locations and job types works incredibly well. I am likely to recommend because I have and I do recommend it constantly to others in my industry. I would say the only reason more people are not trying is it, is because they are of an older generation and using a virtual program can be daunting.
For the areas I outlined previously, TriNet is the perfect solution for a young company (start up) to get 1) payroll services, 2) benefits (large offering, best rates), and support when critical issues come about and you don't have an HR Dept. The rates are the best. The people I work with are why I'd keep coming back.
Expense management could be improved upon. We use a state bank for credit cards, and we were unable to link our credit card accounts directly. I have a workaround, but it means manually uploading the charges. Also, in this particular area, the support is not the best.
Also in expense management, while it has many fields for you to enter information, some of those don't show up on the reports.
I don't have any major problems with Exaktime so I do not see a reason to switch to something else. All the bugs and learning curves have been worked out so move to another company will take too much time of which we do not have. I have become an Exaktime expert and don't trust another software that guarantees geofencing timekeeping.
This is one stop shopping perse. They provide tools for Benefits and 401k. There reports are easy to read and the support given from Trinet support is awesome. Having everything in one place is best then having multiple places for things. Why change if things are working well? All the information is all there when needed.
ExakTime is very intuitive and easy to use in some cases. From an ExakTime Mobile perspective, it is very simple and easy to use. The Clock In/Clock Out screen is intuitive and easy to learn. Similarly, the ExakTime Connect side is very smooth and simple for Time Card Detail viewing and Report usage, but it is sadly lacking in User Experience in Scheduling.
Being only 8 months into using the product there are still some things I need to learn, but I am sure as we start to use the product to it's full potential the usability score will go up. The expense interface is a little clunky to what we have used in the past, but the employees are happier that they can have their expenses direct deposited instead of getting an expense check.
We had an issue with application errors - took TriNet 5 months to fix it, mean while we had someone manually tracking and keeping up with many requests and questions about the application error which affected time off. When we were all registering for Benefits during open enrollment there were lots of bugs that caused issues with registering for benefits or being able to see what benefits were available
For the most part pages load quickly. Working for a software company we understand performance is everything, even a few seconds delay can feel like a lifetime, that being said, we ran into a few times where pages didn't load, information didn't load correctly, and an influx in users (like open enrollment) cause things to slow down
I have had problems outside of normal business hours and I get a return phone call from them pretty quickly. There has only been I think 1 instance that I waited for too long to be able to fix my situation.
again tough to say. Our account manager - 10 most others - 6 Benefits - 5 HR support - 2 (the joke in my team is "why ask, he's just going to say "do this and then check with your legal dept.") If we have to do our own research why do we need you. Like I said, great for smaller companies that don't have an HR team. There is almost an attitude of "we are TriNet, this is how we do it, deal with it. You're in our platform now". Every client may have different needs and TriNet needs to be able to adapt to them. The new role of strong HR teams is business partners - TriNet struggles with this and seems to be stuck in old "tell you what to do", plan the Christmas party and buy cake once a month for birthdays. Its timer to move forward!
it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
Since this was already implemented. I have another employee briefly train me. Then Trinet rep gave me some training as needed for things that came up. For one payroll preview report I figured it could be done, but I had asked the rep to be sure. One important training was when there was an employee leaving the company.
Gave a notice to all employees to come to work 15 min early on the day planned to implement the program. I had Spanish and English signs on how to down load the program and log in I showed them ALL how to log in and out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch breaks were mandatory for all employees at least 30 min per day. This ensures safety on the roofs. We had a few people who did not have passwords to the app store and we had a few problems with android phones but most of them were on their way quickly. Most not happy about the change but I hope they see the benefit of it now.
not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.
This is the first product like this that we've used. We've been using ExakTime for several years now, and I can't imagine going back to manual entry! I also wouldn't think there's any comparable product on the market that allows as much customization or would be as user friendly as ExakTime
I was no involved in the decision to use TriNet as it was in place before I started my role but I have since looked at Deel but they were not able to offer the same level or variety of benefit options as TriNet so that is why we have stayed.
We are a small company, do we use it across departments and sites? Yes, we are all remote working, so there are as many sites as there are people. We also have our entire staff using TriNet, so every department from Accounting, Admin, HR, Development, QA, and Management are all using this. Can't say for sure how great the scalability is as we are only about 30 employees
Improved payroll accuracy and employee time breakdown by type of work, greatly reducing the manual data tracking and time spent by employees on such tracking. More time for actual work!
Employees can interact via field notes while on the job, providing revisions to data entered if appropriate. Improves administrator efficiency as well.
Reports significantly improve time tracking, positively effecting job costing recordkeeping and evaluation.
Stay within HR Compliance - when the new laws about Salary change came into effect I received an email on impacted employees and how to address.
More involvement in employee benefits. With greater benefit selection more employees were able to find plans that suited their needs.
The TimeClock took a little time to get used to. It is still a little frustrating at times for hourly employees to be able to track how many hours they actually have for the week/pay-period. The off the clock meals count towards "hours" and employees have to subtract that out to be able to see what they need for the rest of the week.
