Arcserve SaaS Backup vs. Cohesity

We have various customers within the insurance and law sectors that frequently have to refer back to legacy emails and documents and having the luxury of indefinite backups mean it’s incredibly convenient to recover these files in the event local copies have been deleted. Where it sometimes falls down is when customers have wanted to recover emails that have allegedly been sent/received by disgruntled employees, but were sent, read and deleted in between backup jobs.

Incentivized

Cohesity is very well suited to protecting virtualised workloads and is a significant improvement over IBM Spectrum Protect which we’ve replaced by Cohesity. We also protect a Netapp workload and whilst the on-prem side works really well careful planning of protection jobs is needed if you’ll be archiving these to Cloud.

• Easy recovery
• Low cost solution
• Indefinite backups
• Data sovereignty

Incentivized

• The simplicity of the solution and the support behind implementation, training, and continued support.
• The implementation and training are all done through the sales engineer, which provides for a seamless and great experience when it comes to starting with a new vendor.
• How fast the solution works. When it comes to implementation (which is done in an hour or so) to backups, to actual recoveries, everything is just quick.

• Number of licensed users can be unclear at first glance.
• Items created and deleted in between backup jobs are never backed up.

Incentivized

• Reporting could always be better- executive-style reports have to be generated from data at multiple points.
• Some tasks that could be brought to the UI that today we have to call support on (for example when an NFS mount is still active but we cannot see it from the UI)

We have been very pleased with this backup solution. It is fast and reliable, and supports our VMware infrastructure. The company's support has been great, including proactively replacing our nodes when the flash memory was reporting high wear. Support is offered on-shore as well. We plan on continuing to use this product for the foreseeable future.

The Cohesity platform with its user interface is easy to implement, rack space-saving, and easy to use on a daily business basis. Backup jobs and policies are easy to define, multiple machines and objects can be grouped for the same tasks. In general, Cohesity makes backup admins' lives much easier.

Support is quick to respond but lacks that ongoing responsiveness if the issue is not simple. There will be large gaps in replies if they need to resort to escalation and when there are timezone differences between yourself and the person who picked up the ticket.

content was good and hands on lab to get the live feel of the application

Incentivized

Barracuda Cloud to Cloud backup was never really given a fair comparison due to our existing relationships with Arcserve. From research and light sales meetings, the products seem to be the same premise with no real obvious benefit to either. Our choice was a matter of preference for vendor.

Incentivized

We looked at Veeam and although it's a great product when we priced out the licensing of both primary and disaster datacenters it became much too expensive. Rubrik is a great product and very similar to Cohesity. In the end, Cohesity had a secondary storage play as well as a better UI and better compatibility with lower tier cloud storage. We also like the way Cohesity did protection jobs vs Rubrik's virtual machine centric backup. CommVault is a product we still use today due to its massive features and the ability for bare metal backups. Cohesity does a much better job in the area of UI simplicity, virtual backup ease, and ease of management.

Incentivized

• Being so cheap, it’s easy to package and sell as a service.
• Being so convenient, it sometimes can drain internal resource as clients can rely on it too much.
• Great sales/pre-sales team that can assist.

Incentivized

• Cost savings from having to purchase and manage physical tapes, as well as the man-hours to swap them in and out and store them off site.
• Extremely fast recovery times, can bring up a restored VM back in our environment in under a minute. Get back up and running much quicker.
• Simplifies our disaster recovery strategy.
• Initial cost can be pricey depending on your storage needs.