TrustRadius: an HG Insights company

Arcstar UCaaS vs. Avaya UCaaS

Save this comparison

Save this comparison

Arcstar UCaaS

Avaya UCaaS

243 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcstar UCaaS

    		N/AN/AN/AN/A

    Avaya UCaaS

    Score8.7 out of 10
    		N/AAvaya UCaaS is an all-in-one business communications platform. Avaya UCaaS aims to set employees up for success with unified internal communication, supporting voice, chat, email, video, file sharing, and task management. The software enables users to create collaboration in real-time using any device or system through one platform.N/A
    Pricing
    Arcstar UCaaSAvaya UCaaS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcstar UCaaSAvaya UCaaS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Arcstar UCaaSAvaya UCaaS
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Arcstar UCaaS and Avaya UCaaS
    Feature
    Arcstar UCaaS
    -
    Ratings
    Avaya UCaaS
    5.9
    22 Ratings
    High quality audio00 Ratings7.922 Ratings
    High quality video00 Ratings6.618 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Arcstar UCaaS and Avaya UCaaS
    Feature
    Arcstar UCaaS
    -
    Ratings
    Avaya UCaaS
    8.3
    14 Ratings
    Desktop sharing00 Ratings8.314 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Arcstar UCaaS and Avaya UCaaS
    Feature
    Arcstar UCaaS
    -
    Ratings
    Avaya UCaaS
    8.8
    17 Ratings
    Calendar integration00 Ratings9.017 Ratings
    Meeting initiation00 Ratings9.017 Ratings
    Record meetings / events00 Ratings8.113 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Arcstar UCaaS and Avaya UCaaS
    Feature
    Arcstar UCaaS
    -
    Ratings
    Avaya UCaaS
    8.5
    16 Ratings
    Live chat00 Ratings8.016 Ratings
    Online Events Security
    Comparison of Online Events Security features of Arcstar UCaaS and Avaya UCaaS
    Feature
    Arcstar UCaaS
    -
    Ratings
    Avaya UCaaS
    7.5
    20 Ratings
    User authentication00 Ratings7.519 Ratings
    Participant roles & permissions00 Ratings7.519 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Arcstar UCaaS and Avaya UCaaS
    Feature
    Arcstar UCaaS
    -
    Ratings
    Avaya UCaaS
    7.8
    26 Ratings
    Hosted PBX00 Ratings8.118 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings6.917 Ratings
    Directory of employee names00 Ratings8.023 Ratings
    Call Management
    Comparison of Call Management features of Arcstar UCaaS and Avaya UCaaS
    Feature
    Arcstar UCaaS
    -
    Ratings
    Avaya UCaaS
    8.5
    26 Ratings
    Answering rules00 Ratings7.624 Ratings
    Call recording00 Ratings8.320 Ratings
    Call park00 Ratings9.421 Ratings
    Call screening00 Ratings9.420 Ratings
    Message alerts00 Ratings8.423 Ratings
    Business SMS/External Messaging00 Ratings8.314 Ratings
    Online Fax00 Ratings8.711 Ratings
    Voicemail Transcription00 Ratings7.820 Ratings
    Mobile apps
    Comparison of Mobile apps features of Arcstar UCaaS and Avaya UCaaS
    Feature
    Arcstar UCaaS
    -
    Ratings
    Avaya UCaaS
    7.7
    23 Ratings
    Mobile app for iOS00 Ratings8.418 Ratings
    Mobile app for Android00 Ratings7.020 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Arcstar UCaaS and Avaya UCaaS
    Feature
    Arcstar UCaaS
    -
    Ratings
    Avaya UCaaS
    7.9
    18 Ratings
    Centralized communications management00 Ratings7.216 Ratings
    Team messaging00 Ratings7.915 Ratings
    Team document sharing00 Ratings8.313 Ratings
    Call and meeting analytics00 Ratings8.216 Ratings
    User Ratings
    Arcstar UCaaSAvaya UCaaS
    Likelihood to Recommend
    -
    (0 ratings)
    8.7
    (100 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.6
    (7 ratings)
    Usability
    -
    (0 ratings)
    7.6
    (7 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Performance
    -
    (0 ratings)
    7.9
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    4.8
    (83 ratings)
    In-Person Training
    -
    (0 ratings)
    6.8
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.1
    (6 ratings)
    Configurability
    -
    (0 ratings)
    6.3
    (3 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    6.5
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    6.3
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.6
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (3 ratings)