TrustRadius: an HG Insights company

Ardexus CRM vs. Oracle CRM On Demand

Save this comparison

Save this comparison

Ardexus CRM

5 Reviews and Ratings

Oracle CRM On Demand

129 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ardexus CRM

    Score8.1 out of 10
    		N/AArdexus Customer Relationship Management (CRM) is built as a marketing, sales, service, and mobile CRM solution.N/A

    Oracle CRM On Demand

    Score9 out of 10
    		N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
    Pricing
    Ardexus CRMOracle CRM On Demand
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ardexus CRMOracle CRM On Demand
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Ardexus CRMOracle CRM On Demand
    Considered Both Products
    Ardexus Inc.
    Verified User
    Chose Ardexus CRM
    Oracle CRM on-demand is better for a huge company; it doesn't offer the level of customization this CRM offers. It provides less scope for 3rd party integrations. The analytics are far better with Ardexus CRM. Oracle CRM has not changed in 10 years, whereas Ardexus CRM gets …
    Incentivized
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Ardexus CRMOracle CRM On Demand
    Sales Force Automation
    Comparison of Sales Force Automation features of Ardexus CRM and Oracle CRM On Demand
    Feature
    Ardexus CRM
    8.1
    1 Ratings
    Oracle CRM On Demand
    8.9
    26 Ratings
    Customer data management / contact management10.01 Ratings8.026 Ratings
    Workflow management7.01 Ratings9.025 Ratings
    Territory management7.01 Ratings8.025 Ratings
    Opportunity management7.01 Ratings8.026 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings9.023 Ratings
    Interaction tracking10.01 Ratings9.025 Ratings
    Channel / partner relationship management6.01 Ratings10.024 Ratings
    Contract management00 Ratings9.025 Ratings
    Quote & order management00 Ratings10.024 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Ardexus CRM and Oracle CRM On Demand
    Feature
    Ardexus CRM
    9.0
    1 Ratings
    Oracle CRM On Demand
    9.7
    25 Ratings
    Case management9.01 Ratings10.025 Ratings
    Call center management9.01 Ratings10.024 Ratings
    Help desk management00 Ratings9.025 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Ardexus CRM and Oracle CRM On Demand
    Feature
    Ardexus CRM
    8.5
    1 Ratings
    Oracle CRM On Demand
    8.5
    25 Ratings
    Lead management9.01 Ratings8.025 Ratings
    Email marketing8.01 Ratings9.023 Ratings
    Customization
    Comparison of Customization features of Ardexus CRM and Oracle CRM On Demand
    Feature
    Ardexus CRM
    10.0
    1 Ratings
    Oracle CRM On Demand
    8.7
    25 Ratings
    Custom fields10.01 Ratings9.025 Ratings
    Custom objects10.01 Ratings9.025 Ratings
    Scripting environment00 Ratings7.821 Ratings
    API for custom integration00 Ratings9.024 Ratings
    Platform
    Comparison of Platform features of Ardexus CRM and Oracle CRM On Demand
    Feature
    Ardexus CRM
    10.0
    1 Ratings
    Oracle CRM On Demand
    9.0
    19 Ratings
    Mobile access10.01 Ratings9.019 Ratings
    Security
    Comparison of Security features of Ardexus CRM and Oracle CRM On Demand
    Feature
    Ardexus CRM
    10.0
    1 Ratings
    Oracle CRM On Demand
    9.5
    26 Ratings
    Role-based user permissions10.01 Ratings9.026 Ratings
    Single sign-on capability00 Ratings10.023 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Ardexus CRM and Oracle CRM On Demand
    Feature
    Ardexus CRM
    -
    Ratings
    Oracle CRM On Demand
    9.0
    25 Ratings
    Task management00 Ratings9.024 Ratings
    Billing and invoicing management00 Ratings9.023 Ratings
    Reporting00 Ratings9.024 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Ardexus CRM and Oracle CRM On Demand
    Feature
    Ardexus CRM
    -
    Ratings
    Oracle CRM On Demand
    9.1
    25 Ratings
    Forecasting00 Ratings10.025 Ratings
    Pipeline visualization00 Ratings8.224 Ratings
    Customizable reports00 Ratings9.025 Ratings
    Social CRM
    Comparison of Social CRM features of Ardexus CRM and Oracle CRM On Demand
    Feature
    Ardexus CRM
    -
    Ratings
    Oracle CRM On Demand
    9.0
    19 Ratings
    Social data00 Ratings9.019 Ratings
    Social engagement00 Ratings9.019 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Ardexus CRM and Oracle CRM On Demand
    Feature
    Ardexus CRM
    -
    Ratings
    Oracle CRM On Demand
    9.0
    23 Ratings
    Marketing automation00 Ratings9.023 Ratings
    Compensation management00 Ratings9.021 Ratings
    User Ratings
    Ardexus CRMOracle CRM On Demand
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (27 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)