TrustRadius

Arena.im

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arena.im
Score 9.4 out of 10
N/A
Arena.im is a live chat, live blog, and content wall solution that can be embedded on a website, from the company of the same name headquartered in San Francisco. The solution avails an in-built customer data platform that enables users to activate individual marketing with centralized data and deliver real-time personal experiences to customers.
$99
per month 25,000 page views/month
Pricing
Arena.im
Editions & Modules
Professional
$99
per month 25,000 page views/month
Business
$249
per month 100,000 page views/month
Enterprise
Custom
Offerings
Pricing Offerings
Arena.im
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsDiscounts available for annual subscription.
More Pricing Information
Community Pulse
Arena.im
Considered Both Products
Arena.im
Verified User
Anonymous
Chose Arena.im
We did not evaluate any other products as Arena.im fit our needs from the start.
Verified User
Anonymous
Chose Arena.im
We've only compared Arena against building our own functionality for internal use. We decided that the cost of developing the service, maintaining the server capacity, and maintaining the code was outweighed by the ease of use of Arena's platform. It's difficult to keep server …
Best Alternatives
Arena.im
Small Businesses
Gist
Gist
Score 9.5 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternatives
User Ratings
Arena.im
Likelihood to Recommend
8.8
(0 ratings)
User Testimonials
Arena.im
Likelihood to Recommend
It's well suited for environments where you have chat participants quickly dropping in and out of chat rooms for quick conversations. We use it in a virtual event environment where this is often the case. It's also good for an environment where each chat room has its own moderators who can control the individual rooms. It can also be easily embedded into sites and doesn't require development experience.
Verified User
Anonymous
Read full review
Pros
  • Easy to implement
  • Cost effective
  • Strong build vs buy proposition
Verified User
Anonymous
Read full review
Cons
  • User Interface
  • Additional functionality for management
  • Set up process for use cases where many chat rooms are required
Verified User
Anonymous
Read full review
Alternatives Considered
We did not evaluate any other products as Arena.im fit our needs from the start.
Verified User
Anonymous
Read full review
Return on Investment
  • Keeps our website dynamic.
  • Boosts our SEO.
  • Saves us time.
OS
Read full review
ScreenShots