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Arena.im

Score9.4 out of 10

5 Reviews and Ratings

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What is Arena.im?

Arena.im is a live chat, live blog, and content wall solution that can be embedded on a website, from the company of the same name headquartered in San Francisco. The solution avails an in-built customer data platform that enables users to activate individual marketing with centralized data and deliver real-time personal experiences to customers.

Categories & Use Cases

Reviews

What users are saying about Arena.im.
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Simple, Essential, Effective

Incentivized
Olaf Schaum
Founder in Marketing at LiveSociety (1-10 employees employees)

Use Cases and Deployment Scope

We use Arena.im to add additional, curated content to our websites and blogs. The content wall allows us to source articles from various websites across the web, and select relevant content that shows up in the Arena.im feeds on our sites. This is a huge bonus for boosting our SEO on an active daily basis.

Pros

  • Automatically posts relevant content to our websites.
  • Assists in boosting our SEO scores.
  • Provides excellent support when required.
  • Offers a clean and simple admin user interface.

Cons

  • Offer a lower-priced subscription for smaller blogs and websites.
  • Provide a clearer way to see how many impressions have been used on the account so far.

Most Important Features

  • Content Wall.
  • Conversion Cards.
  • Analytics.

Return on Investment

  • Keeps our website dynamic.
  • Boosts our SEO.
  • Saves us time.

Other Software Used

Brackets, FileZilla, Adobe PhotoShop

A Strong Chat Solution

Incentivized
Verified User
Director in Product Management (51-200 employees employees)

Use Cases and Deployment Scope

We use it in combination with our event management platform to provide attendees with a way to message each other during virtual shows. We embed it in pages on our sites and then direct attendees to engage with other attendees via Arena for ease of setup. Thousands of individuals have used it over the years.

Pros

  • Easy to implement
  • Cost effective
  • Strong build vs buy proposition

Cons

  • Support can be a little lacking
  • More user-friendly moderation tools
  • Different pricing structures besides number of views

Most Important Features

  • Ease of implementation
  • Ease of use
  • Ability to scale

Return on Investment

  • Reduced our need to build our own solution
  • Spend less time setting chat up
  • Takes product maintenance out of our hands

Other Software Used

Slack, BlueJeans Events, BlueJeans Meetings

A Good Affordable Chat Solution

Incentivized
Verified User
Director in Product Management (51-200 employees employees)

Use Cases and Deployment Scope

Our platform provides on-demand virtual events that have a live videocast component as well as chat functionality. We've used Arena to provide the chat functionality aspect since it gives shows participants more control over who they engage with and how they engage with them. It's been used by tens of thousands of individuals across many shows, and participants have been quite happy with it.

Pros

  • Easy to set up
  • Easy to use
  • Cost efficient

Cons

  • User Interface
  • Additional functionality for management
  • Set up process for use cases where many chat rooms are required

Most Important Features

  • Price
  • Ease of implementation

Return on Investment

  • Allowed us to fulfill customer requirements
  • Saves us from developing it ourselves (build vs buy)

Other Software Used

Zoom, BlueJeans Events, BlueJeans Meetings